One of Wendy’s tips for smart travel in 2022 is: Don’t dismiss relatively Covid-safe places just because you’ve been there before. A local trip-planning expert can devise a completely different itinerary that gives you a fresh look at a place, and you’ll also have a built-in familiarity and comfort level that can help in pandemic times.

That’s what reader Kevin Haney did. As a holiday present to each other, he and his wife, Nancy, always travel in January. This year, they chose the same place they’d gone in January 2020, right before the pandemic: Rome.

“There’s so much to see,” he told me over the phone before they left for the Eternal City plus excursions to Naples, Pompeii and a few surrounding vineyards. They’re even using the same WOW List expert again, Jennifer Virgilio. “Jennifer did our Rome trip in 2020,” Kevin explained. “She lives there, so she’s able to offer insight of things to do and get access to private experiences, which is even more useful right now with Covid.”

I emailed with Kevin toward the end of his trip to see how the experience panned out and what it is like to travel in Italy now.

What’s the vibe of the places you’ve visited? How crowded are they?

None of the places we visited were crowded. As our guides told us, that has been the one advantage to Covid. We are in Rome at the exact same time as our pre-Covid trip in January 2020, and it is noticeable how much less crowded places are.

Where have you felt comfortable, and where have you not?

We have felt comfortable everywhere on this trip. With just a little common sense, we have been able to avoid crowds at indoor events.

Are people wearing masks and following other Covid protocols?

Yes. The Italian people are very conscious of following the protocols. They believe following the protocols is their responsibility to ensure that things get better and can return to normal. They do not see it as a political issue.

What has Jennifer done so far that made you feel safer?

Jennifer and her team have been able to get us after-hours access to the Borghese Gallery and the Galleria Doria Pamphilj. We feel so fortunate to be able to experience these locations without the crowds, and we get the chance to learn so much with the expertise the local guides provide.

Kevin Haney at a private after-hours visit to the Doria Pamphilj Palace in Rome. Photo courtesy Kevin Haney

What other experiences have you had this trip?

We have also done a nightingale Trastevere food tour, a vintage Fiat tour, and a day trip to Naples and Pompeii. The crowds have been reduced from the past, but that allows you to enjoy the sights.

Is there anything you weren’t able to do because of the pandemic?

One tour, “A Focus on Caravaggio,” cancelled the day before we were to take it, as the guide got Covid and the people in her office had to quarantine because of exposure to her. We decided to spend that time exploring Rome on our own instead.

How have you found the transportation logistics—airports, trains?

Everything has gone very smoothly. Our planes were on time, and the trains we took on our day trip to Naples worked out well. The car service that we used was on time. None of the modes of transportation have been crowded or made us feel uncomfortable. Jennifer’s guides and drivers were all vaccinated and observed the Covid protocols of Italy. They made sure not to expose us to situations where we would feel uncomfortable and, when appropriate, adjusted the order in which to see things so as to avoid the crowds.

Is Italy different than before?

It was much better than expected. Everything was open and, because of the pre-trip planning and our guides, we always felt safe.

Where did you get your Covid test before returning to the U.S.?

We noticed that testing was readily available throughout Rome and Naples as it seemed like there was a tent to perform the test on every other corner, and our one guide who we had for Borghese and Doria Pamphilj was telling us she got tested once a week to make sure she was ok to perform tours.

Our pre-departure Covid test was performed at the hotel, thanks to Jennifer, so we had the results quickly and could enjoy our final day in Rome. Once we got our negative result, it confirmed why we use WOW List specialists like Jennifer when we travel to Europe, as it makes the trip go so smoothly.

We’re Here to Help

As a travel journalist and consumer advocate for the past 30 years—first as Condé Nast Traveler’s advice columnist, then as TripAdvisor’s Travel Advocate—I’m all too aware of the travel concerns that need to be addressed as a result of this pandemic. For many trips, you’d be wise to use an extremely well-connected, extremely knowledgeable, destination-specific, trip-planning specialist who can act as your local fixer. You’d be even wiser to find and contact that trip planner via The WOW List, which is the first step in my WOW approach to trip planning, created by popular demand from my longtime readers. It’s the approach used by the travelers who are submitting these trip reviews and getting benefits including priority status, VIP treatment, my advice from the start of your trip planning, and the chance to win a surprise, custom-designed WOW Moment on a third qualifying trip. It all starts when you tell us about the trip you want via the questionnaires on The WOW List.