Tag Archives: travel tips

How One Travel Company Creates Meaningful Travel

Years ago, at the end of a trek through the Himalayas, an American traveler asked her Nepali guide, If you could do anything for your village, what would you do? It’s a question that regularly comes up on cultural tours, especially in a place like Nepal, where families often struggle to put food on the table but readily open their doors and hearts to passing strangers. Naturally, we wish to return their generosity and reflect their good will, but how?

The American trekker, in this case, was Antonia Neubauer, our Trusted Travel Expert for Nepal and Bhutan. Her guide responded that he would build a library for his village. Antonia, a former language teacher and education researcher, knew about libraries and about the impact they can have on entire communities—men and women, adults and children. And as the founder of a travel company specializing in Asia, she had the drive and the resources to create one in a Nepali village.

That parting conversation was the beginning of READ Global, an international organization that today serves 2.5 million people in three countries—Nepal, Bhutan, and India—and has garnered a string of prestigious awards. The latest: The 2015 Legacy in Travel Philanthropy award, sponsored by American Express, which recognizes sustained impact for more than 15 years. The award, announced in December, went jointly to Lindblad Expeditions and Myths and Mountains, the travel company Antonia founded in 1987. From the beginning, part of the mission of Myths and Mountains has been to give back to the communities that bring its customers so much joy (you can watch Toni talk about it in this video).

In October 2016, Antonia will be taking a group to Nepal to visit several of the READ libraries, which function not just as book lenders but as community centers, bringing information—how to grow better crops, how to raise healthier children—to rural villages. (The initials stand for Rural Education and Development.) On that trip, travelers will:

  • Have dinner in Kathmandu with the READ board, which includes key members of Nepali society, to get a unique perspective on life in the country;
  • Have breakfast with the Jomson Mother’s Group, a women’s organization that has established a library, a children’s center, a microcredit program, and a water-treatment plant;
  • Learn about the efforts of Tukche villagers to rebuild following the 2015 earthquake, and visit the furniture factory that sustains their library;
  • Meet the remarkable Tharu people who reached out to other communities after the quake, saving many lives.

When your travel specialist engages in the type of philanthropy exemplified by READ Global, you cannot help but share in the benefits. Over and over, travelers tell us their most memorable moments have little to do with snowcapped mountains and everything to do with the people they meet. As “Antonia’s friend,” you are welcomed with open arms, and that’s just the beginning. Throughout your trip, you have unparalleled access to people and places, and extraordinary experiences as a result. Finally, the question of how to thank your hosts becomes a no-brainer when there’s an award-winning organization to accept your check—all because of a lot of behind-the-scenes work on the part of your Trusted Travel Expert. It’s a travel experience in which everybody wins.

 

Be a smarter traveler: Use Wendy’s WOW List to plan your next trip. You can also follow her on Facebook and Twitter @wendyperrin, and sign up for her weekly newsletter to stay in the know.

How to Deal with Flight Delays, Cancellations, and More

Winter storms mean all kinds of problems: delays, cancellations, long lines, and changed plans. But they don’t have to mean stress. Here are steps you can take—and tools you need in your arsenal—to prepare for anything the snow can throw at you this season. Safe travels!

Change your flight.
The simplest way to avoid the hassle of a storm is to avoid the storm altogether. So if you don’t have to travel when a blizzard is on the way—don’t. When big storms are expected, airlines will often take preemptive action and allow you to change your flight without fees. Check your airline’s website or Twitter feed to find out more. If do you have to travel, consider rerouting your flight to avoid the storm altogether. Look for hubs with good weather; this FlightStats chart tells you which airports are seeing the fewest cancellations.

Use the right technology.
Speaking of Twitter, watch your airline’s feed closely for info on flight changes or cancellations. Another option is to download the airline’s app, which will also keep you updated about last-minute things like gate changes or flight delays.

Other apps that come in handy during bad weather include FlightStats.com, which can alert to you delays or weather cancellations (sometimes more efficiently than the airline will), and LoungeBuddy, which will help you find pay-by-day airport lounges so you can relax a little while you wait for your flight. We’ve got a full list of problem-solving apps here, and more info on airport lounge day passes here.

Use the right humans.
Even with all the right apps, you might still need to talk to a real person to solve your travel snafu. A great way to avoid long hold times is to call an airline’s customer-service office in a different country (here’s more on how to never wait on hold with airline customer service again). Your credit card concierge can usually be of help as well, but you can also call in the experts and let them handle it for you: Brett Snyder of Cranky Concierge specializes in emergency air travel assistance, and his team is well prepped for messy weekends like this one.

Prep the kids.
If you have kids, and there’s a possibility you’ll be stuck in an airport (or on the tarmac) for a while, you might want to try some of these tricks for flying with toddlers shared by contributing editor Brook Wilkinson. One of her secrets is to bring a bunch of new, very cheap toys to keep her son occupied. “Scour the library book sales and Target $1 bins for inexpensive options,” she writes. “Some of my favorites: play dough, pipe cleaners, magnetic playsets, and reusable sticker pads. On one flight, a pack of small monster trucks entertained Zeke for a good 30 minutes. Just make sure that you liberate toys from their plastic clamshell packaging at home, while you still have access to scissors!”

Do what you have to do to avoid as much stress as possible.
Business travel expert Joe Brancatelli once told me his three most sanity-saving travel tips, and this was one of them: “Even if it costs you a few bucks, do whatever you have to do to fix a travel problem on the spot so you can go back to enjoying your trip. Argue with the travel company about compensation later. But, within reason, fix the problem first, worry about compensation later.”

 

Be a smarter traveler: Use Wendy’s WOW List to plan your next trip. You can also follow her on Facebook and Twitter @wendyperrin, and sign up for her weekly newsletter to stay in the know.

How to Avoid Food Poisoning When You Travel

Part of the fun of travel is trying a ton of new foods. But if you eat the wrong thing…well, then the trip becomes no fun at all.

Luckily, it’s reasonably easy to avoid food poisoning in developing countries, as Wendy outlined in her recent TripAdvisor blog post.

Here are a few of the basics:

1. Keep your hands clean
Wash with soap and water right before eating, and carry antiseptic wipes.

2. Stick to bottled or sterilized water
Drink bottled water—and make sure the bottle is properly sealed. Avoid ice unless you can confirm it came from a bottle or was purified. And don’t brush your teeth with tap water (or shower water). Bring your own water purification tablets too.

3. Eat smart
Avoid seafood, buffets of food that has been out for a long time, and fruits or vegetables that might have been washed in contaminated water or touched by unwashed hands. (Instead, stick to bananas and other fruits you peel yourself). Don’t be afraid to try street food, as long as you look for dishes that are boiled or steamed in front of you and served piping hot.

 

What are your best tips for staying healthy while traveling?

 

Be a smarter traveler: Use Wendy’s WOW List to plan your next trip. You can also follow her on Facebook and Twitter @wendyperrin, and sign up for her weekly newsletter to stay in the know.

convertible cable car up Mt. Stanserhorn Switzerland

5 Cool Experiences You Didn’t Know You Could Have in Switzerland

Think you already know Switzerland, with its snowy peaks, perfectly timed trains, and delicious cheese? Think again. We’re not saying that these famous attributes aren’t indispensable parts of the Swiss experience—but we have uncovered new ways to see a place that so many of us already know and love. Read on for our five favorite twists on quintessential Switzerland. And if you want an extraordinary trip to Switzerland, Wendy knows the right people to help plan it—ask her.

1. Fondue in a Rickshaw

Fondükscha fondue tour in Switzerland

In the small town of Thun, Switzerland, you can hire a “Fondükscha” to give you a tour of the town while you eat fondue. Photo: My Switzerland

Of course you’ll want to try some cheese fondue when in Switzerland—it is the national dish, after all. But how about dipping your bread while being driven around in a rickshaw? In the small town of Thun, located between Interlaken and Bern, you can hire a “Fondükscha” to take you past the main sights of this beautifully intact medieval village while enjoying fondue, wine, cherry brandy, and tea. Swiss rickshaws are designed for the elements, with a closed-cab structure, sheepskin seat covers, and warm blankets to keep you cozy throughout the excursion.

 

2. Ride in an Open-Top Cable Car

convertible cable car up Mt. Stanserhorn Switzerland

To reach the summit of Mt. Stanserhorn, ride the world’s only convertible cable car. Photo: My Switzerland

You don’t have to be a world-class athlete to scale many of Switzerland’s majestic peaks; cable cars and funiculars will do the hard work for you. To reach the summit of Mt. Stanserhorn, in fact, you can hop aboard the world’s only convertible cable car, which runs throughout the summer. From the open-air top deck, enjoy 360-degree views reaching into France and Germany—and no cables to impede your sightlines. At the summit you’ll find a network of hiking trails and a revolving restaurant.

 

3. Take a Train from Glaciers to Palm Trees

Bernina Express train through Switzerland

The beautiful Bernina Express train through Switzerland has the UNESCO World Heritage status. Photo: My Switzerland

The UNESCO World Heritage stamp usually brings to mind ancient ruins or historic monuments. But in the case of the Bernina Express, it’s a train route that has earned this honor. Board the Bernina in St. Moritz, and three hours later you’ll have journeyed past glaciers, over the highest Alpine pass crossed by a train without a tunnel, and down into Tirano, Italy, where the snow-capped peaks outside your panoramic windows are replaced by Mediterranean palms.

 

4. Listen to Traditional Folk Music

Appenzel region of Switzerland

Just an hour from Zurich, the Appenzel region is quintessential Switzerland. Photo: My Switzerland

It’s a wonder that American visitors haven’t yet discovered Appenzell; though just an hour from Zurich, the region is quintessential Switzerland, loaded with gorgeous alpine vistas and a rich cultural heritage. You’d hardly be surprised to see Heidi herself come bounding across the rolling hills, dressed—as many locals today still are—in traditional attire. Come in August and you’ll get to enjoy Ländlerfest, one of Switzerland’s premier folk music gatherings, with performances by both well-established groups and talented young musicians.

 

5. Drive a Snow Groomer

snow grooming pisten bully machine in switzerland

In the resort region of Sattel, you can co-pilot a snow grooming machine. Photo: My Switzerland

Wishing to add some horsepower to your ski vacation? In the resort region of Sattel, you can co-pilot a snow grooming machine, with nothing but the enormous machine’s headlights to guide your way through the darkness of night as you prepare the slopes for the next day’s skiers. Finish your task by midnight and you’ll be rewarded with dinner at a mountainside restaurant.

What unexpected Switzerland experiences are we missing? Tell us in the comments below! And if you want to start planning your own Swiss getaway right now, ask Wendy for a travel specialist recommendation.

START YOUR OWN TRIP TO SWITZERLAND

 
Be a smarter traveler: Use Wendy’s WOW List to plan your next trip. You can also follow her on Facebook and Twitter @wendyperrin, and sign up for her weekly newsletter to stay in the know.

Wendy Perrin Global Travel Summit

Behind the First Wendy Perrin Global Travel Summit

Last week was a big week for me and WendyPerrin.com—and I didn’t even travel beyond New York City. Instead, I sat in a light-filled conference room at Dream Downtown with the best itinerary designers in the world—the Trusted Travel Experts on my WOW List. They had flown in from all corners of the globe so we could spend two full days discussing the topics closest to my heart as a consumer advocate: solutions to your travel problems, and best practices for crafting your trips.

As you know, my goal is to make sure all my readers have extraordinary travels. I do that by providing honest, experienced advice and solutions, and by staying in close contact with readers throughout their trip-planning process—and even afterward when they return—to ensure that their experience, the travel specialist’s performance, and my recommendations all pan out to their satisfaction.

In doing so, I’ve learned a lot about the challenges that stand in the way of extraordinary trips. For example, the five biggest trip-planning challenges that I hear about from travelers are:

1. Choosing the right locations within the country/region they’ve picked
2. Avoiding touristy places, crowds, lines
3. Solving logistical and timing/pacing problems
4. Getting better value for their dollar
5. Finding the right accommodations

And the five biggest trip-planning challenges that I hear about from families are:

1. Choosing the right locations within the destination they’ve picked
2. Choosing the right destination
3. Pacing: Finding the right balance between activities and downtime
4. Finding the right rental villa/apartment
5. Finding the right hotel rooms

The good news is that my trip-planning system can get travelers past these roadblocks. If you reach out to a travel specialist I recommend to you (either via Ask Wendy or via The WOW List), I monitor your trip from start to finish.  (Important note: I can’t monitor your trip if I don’t know about it. If you don’t use the black Contact buttons on the The WOW List or on our Insider’s Guides, I can’t step in and help if necessary, nor can you expect preferred treatment from the TTE. You won’t get Wendy’s WOW Moments either.)

This is what I love to do and it’s why I held the first Wendy Perrin Global Travel Summit last week: My team and I met face-to-face with the private trip designers I recommend, many of whom I’ve known—and monitored voluminous consumer feedback about—for well more than a decade.  We spoke about the latest trends, most popular destinations, and solutions to the biggest travel challenges.

Here’s a quick recap of the Summit highlights. Stay tuned for news about the next summit—and email me via the Ask Wendy form (it comes directly to me!) if you have additional questions or challenges you’d like to see us tackle on WendyPerrin.com.

We kicked off the two-day exchange of ideas by welcoming nearly 80 of the world’s best trip designers to the Dream Downtown hotel in NYC’s Meatpacking District; to get a feel for its design- and art-heavy scene, check out this hotel tour and this video of my suite.

 

  On Day 1, since we had all those great travel minds in one room, we went around the room, and each Trusted Travel Expert shared an innovation they’ve implemented recently to ensure their travelers have first-rate experiences.

Next we moved on to 2016 travel trends.

We kicked off Day 2 with a press conference. To a room full of influential travel journalists—including George Hobica of Airfarewatchdog and Lissa Poirot of Family Vacation Critic, I revealed the most popular destinations for 2016—an exclusive sneak peek at the places our readers are traveling to this year.

 

To get a 360-degree view of travelers’ experience, I passed the microphone to a few Trusted Travel Experts, so they could reveal the trends they’re seeing and their predictions for 2016. 

Even our event sponsors—MedjetAssist and Switzerland Tourism—and our special guest—Zita Cobb, the visionary founder of the much-buzzed-about Fogo Island Inn in remotest Newfoundland—were chosen because I knew they’d provide unique and useful information for improving travelers’ experiences. That’s always my end goal.

 

At #WPTravelSummit, sat next to the owner of this amazing property. Should I inquire about the rates? A photo posted by Mei Zhang (@wildchinamei) on

 

 

As I told that room full of Trusted Travel Experts (and a few new faces that I’m testing behind the scenes, to see if they’re good enough for The WOW List), my M.O. in everything is to make your travels better.

Don’t forget: Contact me via my Ask Wendy page if there are questions or trip-planning challenges I can help you solve.

The Four Seasons Bora Bora is a honeymoon destination, but the pool couldn’t have been more kid-friendly. by Travel Babbo

What Really Makes a Hotel Kid Friendly

Listen up hotels! I’ve stayed at a lot of you, and some of you are definitely more kid-friendly than others. I’ve written before about things that could be improved at specific hotels (the Sonnenalp in Vail, the Mauna Lani in Hawaii and the Four Seasons Bora Bora), but since readers of my Travel Babbo blog have given me feedback as well, I want to create a comprehensive list of everything you need to do in order to be a kid-friendly dream hotel. If you already meet the criteria on this list, please get in touch with me! I really, really want to find the perfect hotels and resorts for families. And if this list does not represent things that you currently do, on behalf of families everywhere, we would love for you to implement them. Without further ado, my dream hotel checklist:

1) Rooms that can accommodate two parents with two, three or four kids. I don’t expect every room to be able to do this, but it would be great if hotels had at least a few rooms designed for families. And if your rooms can accommodate only four people total, please have connecting rooms! It’s not convenient to split up when we’re on vacation together. And it’s really not convenient when we’re given two rooms two floors apart, as happened at the ACHAT Plaza Zum Hirschen in Salzburg.

Mauna Lani hotel in Hawaii by Travel Babbo

At the Mauna Lani in Hawaii. The patio of one of our connecting rooms. Photo: Eric Stoen/Travel Babbo

2) Easy booking for families of five or more. Go to any hotel website and click on Reservations. Now tell me if it’s clear how many people their rooms can sleep. Still looking for a site that provides that information up-front? So am I. On most hotel sites it’s difficult to find out the maximum number of guests per room, but then they expect you to know that figure before searching for reservations. A lot of hotels have at least some rooms/suites that can accommodate five or six people. But when you go to a website like the Grand Wailea‘s and try to get a room for two adults and four children (an option in their drop-down menus), you immediately get an error message stating that no rooms are available and that six guests “may exceed the occupancy limit.” So it’s up to you to guess whether that means that there aren’t any rooms that meet your guest numbers or any rooms available at all. It’s then back to the search screen to try again with multiple rooms and different numbers of adults/kids in each room, now guessing as to how to divide up the family into two rooms.

I would LOVE for hotels to have a note on their booking screens that details the maximum number of people that their rooms can accommodate. As it is, I usually have to search through the room descriptions, and then more often than not I have to email the hotel to see if a “max of four people per room” includes small children. Basically, I want easier booking!

3) A family rate. If you’re going to ask us to split up into two rooms, connecting or not, please offer a discount for the second room. And please, please, please do not tie it to your highest rack rates that are never really charged to guests. I see this all the time. Hotels always have specials: bed and breakfast rates; fourth night free; seasonal promotions. Then sometimes they offer a family rate for a second room, but it’s never a discount off of the other specials. For example, the Four Seasons Bora Bora used to offer a fourth night free (which worked out to 25% off) or a second bungalow at 50% off. But if you chose the 50% off, you no longer received the fourth night free. So while it’s nice that they had a family rate, in actuality it worked out to roughly the same as the other specials, and nowhere near the 50% savings advertised since guests wouldn’t have been paying the full price anyway. (Math: A $1,000 bungalow discounted for a free fourth night, assuming you are staying four nights, means an average nightly rate of $750, or a 25% discount. Two $1,000 rooms for four nights with 50% off the second room means a total charge of $6,000, or, wait for it, $750 a night—the same as the other special. So there’s no real family discount, unless you are staying for a number of nights not divisible by four.)

I get that hotels have an economic incentive to maximize revenue and to only offer one discount per room. But what if you think of it as a marketing expense? If you provide families with better rates, that means happier parents who are more likely to make return visits. And when kids make multiple visits to a hotel growing up (our kids stayed at the Mauna Lani in Hawaii eight straight years), guess where they’re going to want to return with their kids someday?

4) Something at check-in for kids. Colored pencils. Coloring books. Beach balls. Beach toys. Stuffed animals. I’ve seen it all when checking into hotels, and our kids have loved all of it. When they get something at check-in, not only does it give them something to occupy themselves with and enhances the vacation, it also makes them feel welcome and it gives them a connection to the hotel.

St. Regis Aspen hotel by Travel Babbo

Stuffed bears from FAO Schwarz were a huge hit with my kids at the St. Regis Aspen. Photo: Eric Stoen/Travel Babbo

5) Proactive recommendations for kid-friendly things to do. It’s not always easy to find great lists of kid-friendly activities online. I would love to automatically receive a sheet or twofrom a hotel detailing the nearest parks, playgrounds, aquariums, kid museums, kid-friendly cooking classes and other local things that families have rated highly. It wouldn’t require more than a few hours of work from the concierge to create and maintain the list, and it would enhance the visit of every family. One of my biggest pet peeves is when I ask the concierge for ideas of local things to do with kids and the concierge directs me to the hotel’s kids club (yes, this has happened more than once).

My daughter sketching in the travel journal she got at check-in at the Westin Times Square by Travel Babbo

My daughter sketching in the travel journal she got at check-in at the Westin Times Square. Photo: Eric Stoen/Travel Babbo

6) A little extra space in the rooms. Families of young kids may need to set up Pack’n Plays. Most families have extra luggage. And there’s always going to be in-room down time when you don’t want to be crammed into the room with very little extra room. I understand that hotels can’t magically make their rooms larger, and I fully appreciate that historical hotels typically sacrifice space for character. I’m just saying that it’s great to have rooms that are a little more spacious.

7) A kid-friendly pool and hot tub. Obviously this isn’t applicable to all hotels. But if you have a pool and you want to attract families, have a shallow section in the main pool. And have either a separate hot tub for families, or allow kids to use the main hot tub without keeping it way too hot. Basically, look at your pool from the perspective of families and see if it’s somewhere that they would really want to spend a day, and where parents can let their younger kids play in the pool without necessarily being in there with them (but still supervising, of course). And please don’t force us to show armbands or room cards to get towels. At any hotel, big or small, I want to be seen as guests and not as room numbers.

8) A Kids Club that’s open all day with no extra charge. Please don’t make families pay $50–$100 a day, and commit to a whole day, for kids club activities. This is one of my favorite elements of Four Seasons and Rosewood resorts. Kids can get out of the sun and stop in and do crafts, play games or watch a movie when they want, or go on excursions around the hotel with club staff. Our kids usually don’t want to be there for more than an hour or two at a time, and we usually don’t know in advance when they’re going to want to do that, so flexibility on the part of the kids club is a must. Hotels can’t think of kids clubs only as places for parents to check their kids in for a full day; club rooms should also be areas for kids of any age to relax out of the sun for a little while.

Playing complimentary pinball at the Four Seasons Orlando Resort. by Travel Babbo

Playing complimentary pinball at the Four Seasons Orlando Resort. Photo: Eric Stoen/Travel Babbo

9) Easy food options for kids. I love when a hotel has a casual restaurant with a great menu and a (for backup) kids menu. Or if there is a nicer restaurant, have a casual section—maybe outside—for families. It’s great when the kids can run around a little while waiting for dinner to come, and always nice to have an option to pick things up and bring them back to the room if you don’t feel like dining out.

The Broadmoor in Colorado Springs by Travel Babbo

Enjoying wine while the kids run off and play at Ristorante Del Lago at The Broadmoor in Colorado Springs. Photo: Eric Stoen/Travel Babbo

10) An easy/inexpensive laundry option. At a lot of hotels the only laundry option is The List. You know The List—it’s in the closet attached to a plastic or canvas sack, and it indicates that the hotel will wash your pants for only $5 and your socks for only $2. That’s not family-friendly! Kids get dirty. Some hotels provide free washers and dryers, which we took advantage of at the Mauna Lani and Four Seasons Bora Bora this year. Others provide coin-operated machines, which is still fine. I’d love for more hotels to provide access to machines, or at least to have an option to have a load of laundry cleaned for a reasonable price—say $15. And knowing that you’ll have access to laundry at your hotel makes packing that much easier.

The Chedi Club Tanah Gajah in Bali has the most family-friendly laundry service that I’ve seen. The hotel will wash six things a day per person for free. Even when we forgot to place dirty clothes in the laundry bag in the morning, we would find them washed and folded for us that evening. How cool is that?

A kid-sized bicycle at the Sonesta Hilton Head. by Travel Babbo

A kid-sized bicycle at the Sonesta Hilton Head. Photo: Eric Stoen/Travel Babbo

11) Kid-sized things. It’s great when hotels have kid-sized robes for us in the rooms. And it’s also nice to have sinks at a height that’s good for adults but also reachable by kids. At most hotels our five-year-old can reach the sink, even if it’s on tip-toes, to brush her teeth or wash her hands. But we’ve been to some hotels where the kids are forced to (unsafely) turn over trashcans as improvised steps just to reach the sinks.

12) An overall kid-friendly vibe. Last, but not least, I want to feel like our (well-behaved) kids are welcome. You can be the nicest, most formal hotel in the world, and your staff can still treat kids like valued guests and not like potential nuisances. I love when staff members go out of their way to talk to our kids and ask about their vacations, or give suggestions of things to do the next day. This can be housekeepers or managers or pool staff—anyone who comes into contact with the kids. I’ve stayed at large resort hotels where the staff weren’t overly friendly, and at European city hotels where the staff just had great interactions with the kids and which, in turn, made it more fun to return to the hotel in the evenings.

Three kid-sized robes waiting for us at the Rosewood Mayakoba by Travel Babbo

Three kid-sized robes waiting for us at the Rosewood Mayakoba, in perfect lengths for my kids. Photo: Eric Stoen/Travel Babbo

Those are the top twelve things I’m looking for in kid-friendly hotels. What have I missed? What would you include? What hotels have you found that meet all of those criteria?

 

Be a smarter traveler: Use Wendy’s WOW List to plan your next trip. You can also follow her on Facebook and Twitter @wendyperrin, and sign up for her weekly newsletter to stay in the know.


 

Meet our writer

Eric Stoen, the founder of Travel Babbo, travels around the world constantly with his three kids. Wendy met him when he won Condé Nast Traveler’s Dream Trip Contest a few years ago and was so impressed with his travel savvy that she invited him to contribute to WendyPerrin.com.

Historic center of Cartagena, Colombia with the Caribbean Sea visible on two sides

The Future of Travel: Predictions for 2016

The best human travel planners are a bit like old friends: They just “get” you. A big part of their jobs—aside from building the local connections that lead to the best travel experiences—is to be able to quickly understand what travelers want and find creative ways to provide it. That’s why we think this list of trends is interesting. What follows are the observations of some of our Trusted Travel Experts—longtime vets of the travel-planning world who book hundreds, if not thousands, of trips each year. This is what they’re seeing travelers ask for most…as well as their predictions for the experiences travelers will be asking for in the coming year.

What other services or types of trips would you like to see travel planners provide in 2016? Tell us in the comments below.

A Blend of the High and the Low
“When it comes to culinary experiences, travelers want to mix haute cuisine with street food. The same goes for culture—they’re mixing high-brow culture with real interaction with locals. The trend is echoed with glamping: Travelers want real remote nature and adventure combined with luxury.” —Zach Rabinor, Trusted Travel Expert for Mexico

Once-in-a-Lifetime Experiences
“People don’t want to die with a lot of cash. They would rather spend it on helicopters over the Cliffs of Moher, or a once-in-a-lifetime experience with a master Scotch whiskey distiller at their favorite distillery, or paying what it takes to beat the crowds.” —Jonathan Epstein, Trusted Travel Expert for England, Ireland, and Scotland

Solo Travel
“I’m seeing many more solo travelers! Thankfully, Ireland is perfect for this. You never have to feel alone.” —Jonathan Epstein, Trusted Travel Expert for England, Ireland, and Scotland

Travel Influenced by Pop Culture
“We see people chasing scenes from movies and books. In the U.K. and Ireland alone, you can see sites related to Outlander, Game of Thrones, Harry Potter, Downton Abbey, MacBeth, Sherlock Holmes, Doc Martin, Dr. Who, and James Bond.” —Jonathan Epstein, Trusted Travel Expert for England, Ireland, and Scotland

Travel Influenced by Food Photography
“Also, we’re getting a lot of requests for photo tours, so we’re doing a new tour where travelers learn how to take photos of food. We all love taking photos of food when eating new things! Travelers also want to go home with new recipes so they can cook what they have eaten in the destination.” —Virginia Irurita, Trusted Travel Expert for Spain

Millennials and Mobile
“Our demographics have shifted wildly towards millennials, who are booking our tours for the intellectually curious at a higher rate than any other demographic. They are also repeating more and staying longer. So, in other words, they’re a more engaged demographic than Gen X or Boomers. We’re also seeing a decided shift toward mobile bookings and last-minute bookings.”—Paul Bennett, Trusted Travel Expert for Cultural City Experiences

Increased Interest in Turkish Art
“There is an increased interest in exploring the contemporary art scene in Istanbul. [My company] has arranged exclusive tours of art galleries with local art experts and the opportunity to meet gallery owners and interact with learning experiences and the history of the artists.” —Karen Fedorko Sefer, Trusted Travel Expert for Turkey

The Rise of Colombia as a Family Getaway
“More and more families are coming to Colombia: Many Americans, particularly from the Eastern corridor, are opting for quick escapes to Cartagena, due to direct flights from NYC , Miami, and Fort Lauderdale. We see a trend of families visiting the coffee country, which is not really on many Colombia itineraries but offers a plethora of outdoor and cultural activities that have wowed our family travelers. The town and region of Barichara in the province of Santander has one of the most charming, well preserved colonial villages in all Colombia. Coupled with this region being an active adventure capital of Colombia, it will surely be more and more visited in 2016. [My company] rents ranches and country homes in this region for families.” —Eric Sheets, Trusted Travel Expert for Colombia

 

Be a smarter traveler: Use Wendy’s WOW List to plan your next trip. You can also follow her on Facebook and Twitter @wendyperrin, and sign up for her weekly newsletter to stay in the know.

Duomo Florence Italy

Most Popular Destinations of 2015…and 2016

The WendyPerrin.com community of travelers is made up of some of the most sophisticated travelers anywhere. You seem to know where to go before the rest of the world does, and the things you do when you get there set the tone (and influence the itineraries) for future travelers.

With that in mind, we connected with our Trusted Travel Experts and reviewed the most popular places for WendyPerrin.com readers in 2015, as well as the locations highest on their lists for 2016. That’s one of the reasons we’re hosting the Wendy Perrin Global Travel Summit right now in New York City: to meet with the travel planners on The WOW List, review these destinations, and learn more about what they can hold for you in the coming year.

Where are you headed in 2016? And for what destinations would you like us to provide more information — or more Trusted Travel Experts? Tell us in the comments below.

Most Popular Destinations in 2015

  1. Italy
  2. Cuba
  3. France
  4. Argentina
  5. Australia
  6. Mexico
  7. United Kingdom
  8. Costa Rica
  9. Spain
  10. India

Destinations Most Requested for 2016

  1. Cuba
  2. United States
  3. Italy
  4. France
  5. Mexico
  6. Japan
  7. African safaris/New Zealand
  8. Argentina/Spain/India/Australia
  9. Vietnam/Costa Rica
  10. United Kingdom

 

Be a smarter traveler: Follow Wendy Perrin on Facebook and Twitter @wendyperrin, and sign up for her weekly newsletter to stay in the know.

Windstar Cruises’ Star Breeze—and Wendy in one of its zodiacs

How I Monitor the Travel Agents I Recommend

Throughout my career as a travel journalist and consumer advocate, I’ve been known for upholding the highest standard of honesty and transparency. Now that I have my own website, I want you to know how I work, how my Trusted Travel Experts work, and the steps I’m taking to ensure that all the recommendations you read here are the best possible. That’s why I’m hosting the first Wendy Perrin Global Travel Summit next week in New York City.

At this two-day conference, I’ll be getting together with the Trusted Travel Experts from my WOW List to share information on what today’s sophisticated travelers want and how to give it to them. This summit is one of the ways I ensure that every TTE on my WOW List is living up to your standards.

Maybe you’ve seen The WOW List and wondered how I came up with it. Maybe you assume it’s just like any other “best of” list. Or that I am some kind of travel agent recommending my friends. Or maybe you figured that any travel agent could pay their way onto that list.

If you thought any of those things, you’re dead wrong.

My WOW List is unique and independent. I’m not a travel agent—I’m a journalist—and no one can pay to be included. The trip planners who make the cut each year have gone through rigorous testing—often by me, and always by hundreds of travelers who have sent me their feedback. (You can read reviews of every TTE on the website, and if you’ve traveled with one yourself, I encourage you to share your own review.) I have known—and monitored—most of the TTEs on my list for more than a decade: I know the kinds of trips they plan, their level of taste, what they do best, and their occasional foibles. I know everything about them from their business models to the names of their dogs. I also know that they appreciate what it means to have the Wendy Perrin stamp of approval, and they understand the expectations and trust they need to live up to in order to keep it.

The WP Global Travel Summit is integral to safeguarding that trust. So on January 11 and 12 I’ll gather with my select group of expert travel planners and we will swap ideas, innovations, and best practices about how we can improve your travel experiences in 2016. My team and I will come away with insider destination tips, travel solutions, and trip-planning ideas that we’ll be sharing directly with you. What’s more, the conference is being held at the Dream Downtown hotel in New York City, right across from the beautiful High Line park and historic Chelsea Market, so we’ll be posting insider tips about NYC and one of its coolest hotels too. Stay tuned here at WendyPerrin.com and follow us on Facebook and Twitter to hear more about what we learn at the WP Global Travel Summit. We can’t wait to find new ways to make your next trips extraordinary!

Be a smarter traveler: Follow Wendy Perrin on Facebook and Twitter @wendyperrin, and sign up for her weekly newsletter to stay in the know.

Singapore's Changi Airport has several gardens

Best Foreign Airports to Get Stuck In

Sometimes getting stuck in an airport isn’t that bad. Really. Especially if you’re in a world-class hub that’s like a small city, with vast food, entertainment, shopping, and spa options.

You already know the best U.S. airports for long layovers and for great eats. Now we bring you the best foreign airports, according to our readers and other expert travelers. Next time you’re booking an international flight, seriously consider an itinerary that gives you a layover in one of these hubs.

Asia

Singapore Changi Airport, SIN

“So much to do there. A movie theater, outdoor pool, butterfly garden, and you can even do a quick city tour for free if you have a longer layover. It’s hands down the best.”
—George Hobica, president and founder of Airfarewatchdog.com

“The whole place is a wonder that can keep you endlessly entertained.  But my favorite thing about Changi is ‘Singapore Food Street’.  It’s not the perfect recreation of the hawker centers ubiquitous throughout Singapore, offering fantastic food at cheap prices—there are constraints in an airport after all—but it’s the next best thing.”
—Gary Leff, View from the Wing

Seoul Incheon International Airport, ICN

“One could live behind security there for days.  There are day rooms for those who want to spend a little money (or just free showers for those who don’t).  There are tablets available for people to use and fast Wi-Fi throughout.  There are, of course, a ton of shops and restaurants.  They even have a cultural center with performances throughout the day that also allows travelers to participate in making traditional crafts. If travelers have a little more time, they can venture outside the terminal to one of the stranger things I’ve seen: In an office area right near the terminal, there is a medical facility designed specifically for medical tourism. Go get a little botox or maybe some tooth implants while you wait for your next flight.”
—Brett Snyder, The Cranky Flier and CrankyConcierge.com

“After Singapore Changi, my second favorite airport is Seoul Incheon for the free transit tours of the city.  There are plenty of overnight flights arriving from Southeast Asia, where a connection to the U.S. won’t leave until midday.  That means a long time at the airport, and they’ve made it possible to get off the airport grounds and experience the city.”
—Gary Leff, View from the Wing

Hong Kong International Airport, HKG

“I usually take the fast train into the city if I have enough time, but if I’m staying at the airport, I amuse myself by shopping. They have Kiehls, Zara, Muji, Chanel, Gucci, and duty-free. There’s an IMAX theater, a nine-hole golf course, eateries like Hung’s Delicacies and Tasty Congee. If you do not have access to any of the amazing airline lounges, you can still pay to get into one of the Plaza Premium lounges to snack, rest, and take a shower.”
—Arnette, Round The World Girl

Narita Airport (NRT) and Haneda Airport (HND), Tokyo

“Narita and Haneda can do no wrong in my book. Clean amazing bathrooms, great restaurants, and lots of awesome shopping.”
—Paula Froelich, host A Broad Abroad

Europe

Amsterdam Airport Schiphol, AMS

“My favorite airport for long layovers is Amsterdam…because I don’t stay in the airport. No matter where I’m coming from, it’s typically very fast to go through immigration and store carry-on luggage (I usually use the basement lockers between Arrival Halls 1 and 2). There’s a train station in the airport itself, it’s a quick journey to Central Station, and the trains run frequently. Once I get into the city, I usually explore on foot, although the trams work well too.”
—Eric Stoen, TravelBabbo

sleep pods at Helsinki airport

Long layover at Helsinki-Vantaa Airport? No need for a hotel, just grab a quick nap in the GoSleep pods. Photo: UNI

Helsinki Airport, HEL

“Vantaa Airport in Helsinki is wonderful. Compact and quite fun to be in. There are truly original sleep pods if you want a snooze and a good hotel inside the building (Hotel Glo) if you want a more traditional room. Food’s okay and the shopping is less cookie-cutter than some airports. Several high-style Finnish shops and a Moomin shop, if you’re into that stuff…”
—Joe Brancatelli, Joe Sent Me

“Helsinki Airport is cozy for a layover. The Kainuu room, near gate 30, is a quiet room with a green carpet and two ‘sun-tanning beds’ that are great for sleeping! There’s even a free book swap for avid readers. The Almost@Home Lounge, with its replica of a private home’s lounge and kitchen area, is really cool. Both terminals offer passengers free Wi-Fi, which I think is a necessity!”
—Cacinda Maloney, PointsandTravel.com

Istanbul Atatürk Airport, IST

“Istanbul is a favorite, if you’ve got access to the Turkish Airlines lounge. Great sampling of ‘street food.’ Amazing space, size-wise, with a variety of entertainment and activity options. Excellent service and very comfortable.”
—Bob Holland, The Holland Group

London Heathrow, LHR

“My favorite airport for long layovers is such a fabulous place to visit that sometimes I actually book flights with super-long wait times, including overnights! Heathrow’s Terminal Five is pretty, with lots of light, lots of terrific shops, plenty of bookstores, and pleasant enough restaurants. The BA Lounge is terrific and I typically will nosh there after shopping sprees. But the best place to while away extra time is the Sofitel London Heathrow. It’s got two good restaurants (one French, one more international), a charming bar and lounge area, lovely service, and the most beautiful spa I’ve ever seen anywhere near any airport. Most times the rates for overnight stays are quite reasonable, and I look forward to spending time there as much as I might for a genuine resort vacation.”
—Carolyn Spencer Brown, Editor in Chief, Cruise Critic

“Heathrow is the airport we all love to hate. But the Heathrow Express gets you into Paddington Station in 15-20 minutes, and that puts all of London at your feet for a layover. And, if you really get hung up, take the escalator up to the Hilton at Paddington Station.”
—Joe Brancatelli, Joe Sent Me

Reykjavik Keflavik International Airport, KEF

“Between flights you can go to the Blue Lagoon!”
—Katherine Eklund 

Middle East

Pool at Doha Airport

Qatar’s Doha International Airport has a pool, a spa, and other amenities. Photo: Billie Cohen

Doha International Airport, DOH

“The new Doha Airport in Qatar has 24-hour shopping, decent and varied food options, and also rooms for overnight layovers. And being home to Qatar Airways, those flying business and first class have access to their lounges—which have quiet sleeping areas (business class) and actual bedrooms and a Jacuzzi (first class). Also, the dining experience is fantastic.”
—Ana Silva O’Reilly, Mrs. O. Around the World

North America

Vancouver International Airport, YVR

“Vancouver really does have a lovely facility. An absolutely wonderful hotel, the Fairmont, is up a flight of steps. And, again, there’s a fast transit system to get you quickly into town if your layover extends.”
—Joe Brancatelli, Joe Sent Me

What’s your favorite foreign airport to get stuck in?

 

More Layover Solutions:

Amsterdam Airport Layovers: How to Make the Most of Them

Beijing Airport Layovers: How to Make the Most of Them

Barcelona Airport Layovers: How to Make the Most of Them

Great Paris Hotels for an Airport Layover at Charles de Gaulle

London Heathrow Layover: Great Hotels for a Stopover at LHR

Madrid Airport Layovers: How to Make the Most of Them

Be a smarter traveler: Use Wendy’s WOW List to plan your next trip. You can also follow her on Facebook and Twitter @wendyperrin, and sign up for her weekly newsletter to stay in the know.

 

Northern Lights, Finnmark, Norway

Destinations That Get Even Better in the Dark

Now that winter is in full swing, bringing short days and long nights, we’d like to spotlight a few great destinations that come alive in the dark. Put these nighttime experiences on your travel list, and tell us about your favorites!

Norwegian Lapland

Very simply put, you can’t see the Northern Lights when the sun’s out, so the short days of winter are a blessing for aurora chasers. Pro tip: You’ll have a 95 percent chance of a sighting if you head to the beautiful Finnmark coastline in the Norwegian Lapland, between December and March. The weather is cold, but the clear, dark skies offer great opportunity.

Mykonos

When you spend the day in a place as beautiful as Greece you’ve got a lot to celebrate come nightfall. And that’s what happens every evening on Mykonos. Spend the day soaking up the sun, but when it sets, finish in typical Mykonos manner: with a night of partying at clubs or a casual nightcap at a small bar.

Monaco at night

Monaco at night. Photo: Visit Monaco/Facebook

Monte Carlo

Like you when you don your finest evening wear, some places are just prettier at night—and Monte Carlo is one of those places. When the sun goes down, everything lights up: the boats in the harbor, the casinos, the glamorous Hotel de Paris, and all the fabulous people who frequent them. It’s like something out of a James Bond movie.

Chiang Mai, Thailand

Southeast Asia’s night markets are an experience. Some are crowded and touristy, but Chiang Mai’s “Street of Walking People” is one of the best. Every Sunday, rain or shine, most of Chiang Mai turns out for this market, which lasts from 4 p.m. until midnight, starting at Thapae Gate and running the length of Ratchadamnoen Road through the heart of the Old City. The street is closed entirely to vehicular traffic, allowing locals to meet, browse, socialize, haggle, and enjoy. The market is a real showcase of the art and craftsmanship of northern Thailand.

Hvar Town, Croatia

Hvar Town, on the island of Hvar, is magical at night in season (June through September). The harbor sparkles with all the beautiful yachts that are lit up—and with all the chic Europeans strolling and dining along the waterfront. The whole scene is electric and lively: You can spend the night popping into bars and concerts, and sampling great little restaurants.

What destinations are your favorites at night?

 

Be a smarter traveler: Follow Wendy Perrin on Facebook and Twitter @wendyperrin, and sign up for her weekly newsletter to stay in the know.

La Rambla, Barcelona, Spain

Barcelona Airport Layovers: How to Make the Most of Them

An airport layover doesn’t have to mean that you’re stuck in the airport. In this series, local experts in the world’s most popular hub cities recommend sightseeing itineraries for every time frame.


 

If you’re flying through Barcelona-El Prat airport (BCN) and have a layover, you’ll probably be tempted to try to duck into the city and look around. The good news is that as long as you have at least seven hours, you can do it. We talked to Paul Bennett of Context Travel—our Trusted Travel Expert for short, cultural experiences in cities worldwide—for tips on how make the most of your Barcelona airport layover:

How to get out of the airport:

Taxis: Taxis are plentiful at the airport. A taxi to central Barcelona should run about 25 to 35 euros. The journey should take 20 to 30 minutes, depending on the time of day..

Train: There is train service from the airport to the station Barcelona-Passeig de Gràcia in central Barcelona. The train line is the R2 Norte Aeropuerto – Sant Celoni / Maçanet Massanes. This train runs every 30 minutes for most of the day, and the journey takes approximately 30 minutes. You can purchase your ticket at the airport station before boarding. Finding your way to the train from the airport is easy—it’s clearly marked. The station Barcelona-Passeig de Gracia is in the heart of the Eixample district, where many of Gaudi’s works are located.

Bus: Try the Aerobus. There are two options—one leaving from Terminal 1 and the other from Terminal 2. The buses come frequently, every 5 to 10 minutes. They are affordable (about 10.80 euros per round-trip ticket), comfortable, and fast (35 minutes). You purchase your ticket from the driver while boarding or sometimes there is a person selling tickets at a kiosk by the bus (they are legit). The bus makes a few stops at various spots in the city—its terminus is Plaza Catalonia, which is ideally located just between the Gothic Quarter and Eixample district and is served by several metro lines. Its website is very easy to navigate. Don’t be alarmed if your bus is full when you arrive and you can’t get on, just remember that another one will come very shortly. It’s also very easy to find the Aerobus at the airport—it should be very well marked.

Note: The aerobus is generally easier to navigate than the train, as it’s designed for tourists. But if your time is very limited, or you have a very specific destination in mind, a taxi might be worth the extra cost.

What to do with your luggage: There is a left-luggage office in Terminal 1, on the first floor (Spanish floor 0) and it’s possible to leave luggage there for up to 30 days (fee per 24-hour period). If you’re arriving into Terminal 2, Terminal 1 is a short walk away. There is also a free shuttle bus that runs 24 hours a day. The charge for all or part of each 24-hour period depends on the size of your luggage: large locker (50x80x90 cm), €5.80; medium locker (35x80x60 cm), €5.10; small locker (35x80x45 cm), €4.50.

Boqueria Market, Barcelona, Spain

Boqueria Market, Barcelona, Spain. Photo: mertxe iturrioz/Flickr

If you have a 7-hour layover:

 Allot four hours for travel to and from the city in order to be back in time (two hours in advance) for an international flight. That will give you a nice three hours in the city, which is enough to get a feel for Barcelona’s medieval Gothic Quarter and its more gritty sister, the El Raval neighborhood.

Start with a quick look at La Rambla, the city’s ancient thoroughfare, which was once a stream located outside the city walls. (In fact, a “La Rambla” street exists in many cities and was derived from the Arabic word ramlah, meaning riverbed). If you’re hungry, head to the Boqueria to see the sites and smell the smells. It’s a tourist haven, sure, but it is a historic market worth taking in, with many authentic vendors and locals doing their shopping. Pinotxo bar is one of the best stands for regional specialties; try the bacalao (dry salt cod), which is ubiquitous. After a bite, wander briefly through the Gothic Quarter’s narrow streets, staying especially attuned to the neighborhood’s ancient Jewish Call (the Jews were expelled from Spain in 1492 but there are still traces, however slight, of their existence in Barcelona). Then head over to El Raval, on the Boqueria side of La Rambla. It’s an area that was once grazing land for the walled city and has undergone great transformation over the centuries. The last century was hard on the area (it became the red-light district); however, in the 1990s the city poured money into developing the Raval, and it’s now a bohemian center. It’s home to the Richard Meier–designed Museum of Contemporary Art but still a haven for trendy artistic types (check out the street art).

For those interested in learning about the Raval’s history with an expert, you could skip the stroll through the Gothic Quarter and consider Context Travel’s three-hour history seminar of the neighborhood: Revealing the Raval.

 

If you have an 8-hour layover or longer:

Take a taxi to the top of Montjuïc hill for a spectacular view of the city and a bit of exploration. The area is home to a 17th-century fortress (the Montjuïc castle, Carretera de Montjuïc); two Olympic stadiums (1936 and 1992); the International Exposition (World’s Fair) of 1929; the Palau Nacional (built for the World’s Fair and intended to be a temporary structure, but now the Museum of Catalan Art; a museum dedicated to the work of Catalan artist Joan Miró; and quaint secret gardens along the hill’s side. Later, board the cable car (near the Funicular de Montjuïc’s Miramar station; walk about a half mile along Avinguda de Miramar in the direction of the sea (east), or take the #50 bus, for a thrilling ride down to the port, where you can stroll along the seaside promenade and stop for a relaxing drink or bite to eat in the sun. After this break, depending on how much time remains, explore the area of Barceloneta just next door. It’s a neighborhood created in the 18th century to provide housing for families who were displaced by the construction of the citadel in the Ribera neighborhood. Many of Barceloneta’s original 18th-century, two-story houses exist today, and its comparatively wide streets are a bright alternative to the dark and narrow alleyways of the Gothic Quarter. Stop in at the lively neighborhood tapas restaurant La Bombeta for some great snacks before taking a taxi back to the airport.

For those looking for more structured time, try Context Travel’s three-hour Montjuic, Conquering the Mountain walk or the three-hour Barcelona and the Sea tour.

 

If you don’t have time to leave the airport:

There are a number of VIP lounges that are free for business-class ticket holders and open to other ticket holders for a small fee (26 euros per adult/12.50 euros per child). These lounges usually have food and beverage service, television, Internet access (sometimes even computers for use), newspapers, and books. The Joan Miró VIP Lounge in Terminal 1 is open to travelers flying only to non-Schengen countries and even has showers and a leisure area with pool tables.

Terminal 1 also has several air rooms, air showers (30 minutes; includes towel, gel, and slippers), and an air wellness program (read: massage). These should all be pre-reserved on the website.

There are a few play areas for children spread out around both terminals. They can be found on the interactive airport map.

The airport offers 15 minutes of free Wi-Fi to every traveler. Beyond that, it must be purchased.


 

More Layover Solutions:

Amsterdam Airport Layovers: How to Make the Most of Them

Beijing Airport Layovers: How to Make the Most of Them

Great Paris Hotels for an Airport Layover at Charles de Gaulle

London Heathrow Layover: Great Hotels for a Stopover at LHR

Madrid Airport Layovers: How to Make the Most of Them

Tokyo Airport Layovers: The Best Way to Spend Them

Be a smarter traveler: Use Wendy’s WOW List to plan your next trip. You can also follow her on Facebook and Twitter @wendyperrin, and sign up for her weekly newsletter to stay in the know.

Scott Mayerowitz AP airlines reporter

How an Airlines Reporter Travels: Meet the AP’s Scott Mayerowitz

Scott Mayerowitz knows airlines. He’s been reporting on them at the Associated Press for five years, and before that was a travel editor and business reporter with ABC News. So he’s not just any old travel writer—he’s an investigative journalist with chops. However, this self-described #avgeek is not so serious that he’d turn his nose up at the chance to go sky diving on a cruise ship or to share a good Throwback Thursday selfie.

His Twitter and Instagram feeds are must-follows for any traveler—not only for the airline and travel news he provides, but also for a window onto the world of frequent fliers and mileage junkies (he is one himself), and for a humorous peek at his own life too.

Most memorable travel moment:

Visiting Iceland in summer, it was still light enough after a late dinner to play a round of golf with my dad. It wasn’t the best course or the best performance on our part, but there was something very unique about teeing off that late at night.

Most embarrassing travel moment:

Ordering food at foreign restaurants. Anywhere. My Spanish, French, German, Italian, Portuguese—frankly any language skills—are atrocious. Even when reading something off a menu, I horribly mispronounce it. I always try, and I want locals to correct me so I can learn, but it’s embarrassing to me and my travel companions.

Name one thing people would be surprised to find in your travel bag:

Pacifiers. Hey, I’ve got an infant daughter. I’m still kind of surprised at the things I now travel with.

Scott takes his future avgeek along for the flight. Photo: Scott Mayerowitz/Instagram

Scott takes his future avgeek along for the flight. Photo: Scott Mayerowitz/Instagram

Touristy spot that’s actually worth it, and the trick to doing it right:

The museums and monuments of Paris are surely packed with tourists but not the least bit touristy. The one trick to avoiding the masses is to buy the Paris Museum Pass. Yes, it can save most first-timers money. But the real value is saving time by skipping lines at sites like the Louvre, Musée d’Orsay, and Versailles. Simply visit one of the less-crowded museums first to buy the pass.

Non-touristy spot people might not know about but should add to their must-visit list:

Most folks now know that Bruges is a popular place to travel outside Brussels, but Ghent, which is lesser known, was really cool. The city isn’t as postcard-pretty but is more vibrant; it’s filled with unique stores and restaurants and isn’t catering mostly to tourists.

Name two indispensable apps you use when you travel:

Google Maps (now with an offline feature that is perfect for overseas travel) and FlightAware, which updates me about flight delays, inbound aircraft, and the filed flight time.

The travel gadget or gear that has saved your life…or your mind:

My portable battery charger—well, chargers. I normally travel with two iPhones, an iPad, and my laptop. The laptop gets first priority for any spare electrical outlets. So that’s where the battery chargers come in; they ensure that my iPad will survive a long flight or that my phone has enough juice left upon landing to be productive.

Choose any two travel-world bloggers and tell us the most important thing you’ve learned from each.

It’s so hard to single out one or two folks. I’ve learned way too much about miles, points, and gaming the system from the scores of bloggers out there. I’ve also found tricks to making my travels easier from people like Wendy Perrin. And then there is Brett Snyder at CrankyFlier.com, who spells out exactly how things work in the industry.

Related:  The Airlines’ Biggest Shortcoming, According to The Cranky Flier

Whose Tweets do you find the most useful and entertaining when you see them in your feed?

I find Brian Sumers offers some of my favorite geeky, airline news. Then there is my awesome co-worker David Koenig, who is on top of every bit of industry news you would ever need to know.

Name one way the travel industry can do better.

A lot of websites will sell you a package vacation with air, hotel, and car rental. But none of them seamlessly ties all of that together. It’s the same thing with hotels and airlines. Travelers might be treated like royalty at a great hotel, but then that magic of the vacation disappears at the airport check-in counter. Luxury hotels and airlines need to find ways to better partner to have that service seamlessly carry over throughout the entire trip. For us, it is one journey, and travel providers need to start thinking about the trip from our perspective.

Look into the future and describe one aspect of travel that you think will be different in 20 years:

The personal interaction will be gone from all but luxury travel. We already check in for flights (and a handful of hotels) with our mobile phones. We can order room service on an app. And forget the city walking tour. There’s now a podcast for that. Sure, this does help empower some independent travelers, but we also risk a homogenized travel experience and miss out on those tiny interactions that give us a sense of place and uniqueness.

You’ve said the points/miles game will either go away completely or change drastically. Can you speak to that?

I have a confession: I am a points-and-miles addict. But I am getting closer and closer to getting out of the game. Or at least changing my strategy. Unless you are an elite flier, loyalty doesn’t pay. And even there, the real benefits don’t kick in unless you do 50,000 miles a year. The same for hotels. The top-tier folks are treated great, but otherwise the leisure traveler doesn’t see giant benefits. Still sign up for programs and collect your points, but maybe it is time to rethink those credit cards. A two-percent cash- back credit card will probably suit most travelers best. Especially if you just fly domestically in coach and are happy with a clean, safe hotel room. Plus you aren’t married to one airline or hotel chain. That said, I’m finding it personally very hard to break the habit. I still am getting value out of luxury hotels and international business-class flights, but it is getting harder and harder.

Related: The Best Credit Cards for Travelers

Most effective thing you’ve ever said or done to get an upgrade or a special perk while traveling:

Airline upgrades for special occasions are a thing of the past. But hotels still have much leeway in who they upgrade and why. I’ve had good luck on my honeymoon and even one night when my wife and I escaped for a kid-free night. I usually reach out in advance with my confirmation number, explain why this is an important stay, note any status I have, and ask if there is anything they can do to make it special for my wife.

To make friends, I always carry:

Airline drink coupons

Overrated:

Theme parks

Underrated:

National parks

If you were in my car during a road trip, you’d hear me singing:

The wrong lyrics to whatever’s on the radio.

The airplane movie that, unexpectedly, made me bawl was:

500 Days of Summer

When I travel, I’m not afraid of:

Getting lost

But I am afraid of:

Losing perspective.

 

Follow Scott:

Twitter @GlobeTrotScott

Instagram @GlobeTrotScott

 

Be a smarter traveler: Follow Wendy Perrin on Facebook and Twitter @wendyperrin, and sign up for her weekly newsletter to stay in the know.

Geneva Airport flightboard Nov 14, 2015

5 Reasons Not to Panic About the Worldwide Travel Alert

The State Department has issued a worldwide travel alert and, in my opinion, some people are overreacting. First, such an alert isn’t new: The State Department has periodically issued worldwide travel cautions since shortly after September 11, 2001. Second, the State Department is not advising us to stay home—it’s advising us simply to be vigilant, which is smart on any trip.

Third, why is anyone surprised? When you look at a list of terror attacks since 9/11, it’s clear that anything can happen anywhere at any time. Most travelers I know have, in the years since 9/11, grown accustomed to that fact and learned to live with it. We’ve adapted to the new normal. We know that—as I point out in 7 Keys to Traveling Without Fear Despite Terrorist Attacks—the risk that we’ll become the victim of a terrorist incident while traveling is very small.

The more you’ve traveled, the more direct experience you have that is at odds with what you see on television news or hear about on talk radio, so you’re not overly influenced by the media noise that foments fear. I’ve traveled in many a country at times when a State Department Travel Warning was in place, and there were no signs whatsoever of any problem.

I actually think high airfares may be doing more to keep people from traveling than terrorists are. After 9/11, travelers were convinced that certain swaths of the world were deadly dangerous…until airfares and cruise fares were chopped in half, at which point they pounced on the deals.  Every traveler considering a trip does a risk-benefit analysis. When the benefit is great, they play down the risk; when the price drops low enough, they’re suddenly willing to travel.

I’ve been studying travelers closely since long before September 11, 2001. I’ve watched hundreds of them cancel trips for no good reason, lose a lot of money, and miss out on what could have been wonderful memories. I’ve also watched hundreds forge ahead with trips and tell me afterward how glad they were to have done so.

As you wrestle with whether to make or quash travel plans while the worldwide travel alert is in place (it expires on Feb 24, 2016), here are five things to consider:

1. The State Department is not advising you to stay home. 

It has issued a Travel Alert, not a Travel Warning. A Warning is for “when we want you to consider very carefully whether you should go to a country at all.” Travel Alerts are “for short-term events we think you should know about when planning travel to a country.” The problem with the worldwide travel alert—and, in my opinion, a reason why some people are panicking—is that it does not provide tangible steps of advice that are easy to follow. But I’ve done so here.

2. State Department advisories have always erred on the side of caution.

If you were running the State Department, would you want to be in a position where a terrorist incident occurs and you hadn’t warned people? No. You’d want to avoid blame. The State Department has nothing to lose by issuing an Alert. It also has nothing to lose if the Alert is not followed by an attack. (That’s because the spin can be that the authorities’ beefed-up vigilance is working.)

3. Other English-speaking governments have not issued worldwide travel alerts. 

It’s wise to get a second opinion by checking out other English-speaking governments’ advisories, such as Canada’s, the United Kingdom’s, and Australia’s.

4. If the Alert leads to fewer people traveling abroad, the warmer the welcome the rest of us will get.

There’s no reason to expect to encounter unfriendliness toward Americans abroad. It’s been my experience that there are at least three reasons why most people in most foreign countries are friendly toward Americans (at least, toward those of us who don’t behave like “ugly Americans”).  First, locals who depend on tourism are happy to see us, especially when tourism is down (and at a time when the Chinese, European, and Russian economies are flat). Second, Americans tip more than anyone else. As long as we continue to tip the way we do and the rest of the world doesn’t, we’ll be welcome. Third, I’ve found that locals differentiate between an individual traveler and his/her government; they don’t hold you responsible for your government’s policies any more than you would hold them responsible for their government’s policies.

5. The Alert will probably lead to travel deals. 

History has shown that special offers will be on the way. When enough people stay home, deals arise. I’ve already signed up for low-fare alerts from AirfareWatchdog, and I’ll look for hotel deals on TripAdvisor. FIve-star hotels and other luxury travel suppliers won’t want to lower their rates publicly because they fear devaluing their product; instead, they’ll share unadvertised deals with their favorite travel agents behind the scenes (including my Trusted Travel Experts).

Of course, each of us has his or her own comfort level for travel right now, and we must each do our own risk-benefit analysis. Nobody knows you better than you, and you’ve got to do what feels right for you. As for me, I’m going to watch out for good travel values and report them here. Watch this space.

 

Be a smarter traveler: Follow Wendy Perrin on Facebook and Twitter @wendyperrin, and sign up for her weekly newsletter to stay in the know.

The Best Airport Restaurants in the U.S.

When you’re stuck in the airport, as is likely to happen this time of year, one of the tried-and-true ways to kill time is to eat something. Happily, airport restaurants have improved so much in the past few years that you might just wish you had more time to dine before taking off.

Inspired by the list that The Daily Meal just released, compiling its editors’ picks for the 35 best airport restaurants in the world, we asked our readers—frequent and sophisticated travelers that they are—for their expert opinion on the matter.

We narrowed the field to restaurants in U.S. airports, because other countries recognized the value of quality airport cuisine long before our own did, and so it’s simply too easy to ask for the best airport restaurants in the world.

Here’s what your fellow travelers named as the best airport restaurants in the U.S. Bookmark this page—you’re likely to need it if you’re traveling over the next few months.

Atlanta Hartsfield International Airport (ATL)

“One Flew South. They fly in their sushi fresh every day! It’s located in the International Terminal and feels like a real restaurant with funky decor. It’s amazing!”
—Lissa Harnish Poirot, Editor-in-Chief, FamilyVacationCritic.com

Cafe Intermezzo at ATL airport

Grab a book with your meal: Cafe Intermezzo at ATL is a restaurant and a bookstore. Photo: Cafe Intermezzo

“Cafe Intermezzo ATL. Both of my favorites in one place: great salads, and the tables are surrounded by a book store!”
Beth Aton Stewart

“Ecco in Terminal F. It’s a Midtown Atlanta restaurant that now offers an airport outpost. Wonderful Mediterranean cuisine and a respectable wine list.”
—Marshall Jackson, MJ on Travel

“Fresh to Order is fantastic. All fresh, light, and healthy menu selections at affordable price points. Refreshing to see in an airport!
—Laura Faust, Ciao Laura

Austin-Bergstrom International Airport (AUS)

“The Salt Lick has the BEST BBQ at an airport I have ever had. The brisket was amazing! And I am from Texas, so I should know! They have one at DFW too.”
—Cacinda Maloney, Points and Travel

Boston Logan International Airport (BOS)

“Legal Sea Foods—there is more than one, and some have that ‘airport’ feel, but Legal is very fussy about quality, and you can get some of the best, freshest seafood in Boston.”
Go See It Travel

Charlotte Douglas International Airport (CLT)

“Bojangles’ Famous Chicken ‘n Biscuits! I used to live down south, now I’m in Pittsburgh. I try and make all my flights connect through CLT, and I will run from one end to the other for my chicken biscuits!”
Tasha Heckla

Chicago O’Hare International Airport (ORD)

Rick Bayless's gourmet Mexican dishes—and margaritas—are fan favorites at Chicago O'Hare. Photo: Tortas Frontera

Rick Bayless’s gourmet Mexican dishes—and margaritas—are fan favorites at Chicago O’Hare. Photo: Tortas Frontera

“Tortas Frontera is SO good. Delicious sandwiches, locally sourced ingredients, and a killer margarita. For about the same price as other airport options, you can get a little bit of gourmet (Rick Bayless knows his stuff). I actually look forward to this airport meal!”
Kelly Ratliff

“Always make the rounds of Garrett’s popcorn, Vosge’s chocolates, and Tortas Frontera sandwich with margaritas!!!”
Katherine Montgomery

Dallas/Fort Worth International Airport (DFW)

Texas favorite Salt Lick BBQ has an outpost at DFW location. Photo: Salt Lick BBQ/Facebook

Texas favorite Salt Lick BBQ has an outpost at DFW location. Photo: Salt Lick BBQ/Facebook

“Salt Lick BBQ gets my vote. Being a Texan, this gives me the taste of home even if only passing through. And yes, Texas BBQ is the BEST!”
Charles Wolfe

“Cousins Bar-B-Que @ Dallas. D’lish!”
Lisa Ringler

“DFW Pappasitos, Mexican.”
Leslie Kaminski

Detroit Metropolitan Airport (DTW)

“Max & Erma’s: A taste of typical Midwest always makes me happy to be home! Their cheesy tortilla soup and warm, freshly baked chocolate chip cookies are sure to cheer and warm up any wintery blues. Also would vote for National Coney Island, a Michigan classic.”
—Jessica Seba, Journey Mexico

Indianapolis International Airport (IND)

“Harry and Izzy’s is a great spot to sit down and have their famous shrimp cocktail and a drink.”
Midori Fujii

New York’s LaGuardia Airport (LGA)

“Delta’s terminal at LGA offers a wealth of modern café options. Last time flying through I made extra time to pop into Crust. Fresh coal-oven pizzas and quiet atmosphere. Love the iPad order system. Swift service, darkened lighting, and a location just footsteps to the gates make this a perfect dining spot.”
—Sharon Pomerantz Strelzer, Pomerantz PR

Miami International Airport (MIA)

“Cafe Versailles totally gets you in the mood of Miami—hot, sizzling, tropical. You want to do the salsa while ordering your Cuban sandwich. When you can speak Spanish to the staff while you are still in the U.S., it’s like you’ve taken a ‘little trip’ to another country, and that’s priceless!”
Robyn Webb

“At MIA, La Caretta is terrific authentic Latin cuisine.”
Marcy Gross Schackne

Louis Armstrong New Orleans International Airport (MSY)

“Ye Olde College Inn—fantastic food!”
Lucie Thornton

Newark Liberty International Airport (EWR)

“At EWR, Jersey Mike’s subs are the best.”
Leslie Kaminski

New York City’s John F. Kennedy International Airport (JFK)

“At JFK, The Palm has fabulous burgers. (Would you expect anything else?)”
Marcy Gross Schackne

Philadelphia International Airport (PHL)

“I like Cibo Wine Bar at PHL. Great wines, nice Italian food, and an ambience that makes me forget I’m at an airport.”
—Lissa Harnish Poirot, Editor-in-Chief, FamilyVacationCritic.com

Portland International Airport (PDX)

“Do food trucks count? PDX has the popular Pok Pok food truck now, and LAX terminal 4 has Roy Choi’s Kogi BBQ.”
—Arnette, founder, Round The World Girl

Phoenix Sky Harbor International Airport (PHX)

“I love Le Grand Orange at PHX—maybe because LGO was also in my Phoenix neighborhood. I’d often stop to get carry-out to take home from the airport! I love their salads, their pizza is delicious, and they offer a gluten-free chocolate cookie that is delectable.”
—Micheline Maynard, Editor in Chief, Curbing Cars

Washington, D.C.’s Reagan National Airport (DCA)

Legal Sea Foods clam chowder

A cup of clam chowder or a lobster roll? Or maybe a crab roll? Legal Sea Foods serves all its signatures at various airport locations. Photo: Legal Sea Foods/Facebook

“Bowl of clam chowder at Legal Sea Foods. Also, Boudin Bakery in SFO for fresh sourdough bread. They would be great together!”
— Charles McCool, McCool Travel

 

Be a smarter traveler: Follow Wendy Perrin on Facebook and Twitter @wendyperrin, and sign up for her weekly newsletter to stay in the know.

The Travel Innovation We’re Building at WendyPerrin.com

Welcome, new readers! Especially those finding me from Town&Country, where the Dec 2015/Jan 2016 issue profiles me (“The Travel Whisperer”) and reveals what we’ve been building for travelers here at WendyPerrin.com.

“When Wendy Perrin shares her secrets, it’s as close as you can get to vacation perfection,” says Town&Country. Well, what my team and I have built does more than just share my secrets. We’ve dreamed up a way to save you from mediocre trips.  It’s a whole system—one that’s never existed before in the history of the world, and one that consumers have needed for decades—whose goal is to deliver to you the trip of your dreams.

If you click over to our Plan A Trip section, you can read about how we’ve created a WOW system that connects you with the best destination specialists out there and then optimizes the interaction between you and them so as to help you get the best trip possible at the greatest value for your dollar.

I began compiling a list of best destination specialists two decades ago, when I was at Condé Nast Traveler. First published in the year 2000 as “Wendy’s Rolodex,” it was the first list of its kind back then, and I’ve continued to refine and grow my “rolodex” every day since, road-testing and monitoring those on it to ensure that they remain the best. Now I’ve created a Trip-Monitoring Service too:  For two decades at Condé Nast Traveler, I studied the problems travelers have with travel agents, intervened to rectify the issues that cropped up, and advised readers how to avoid these pitfalls. My Trip-Monitoring Service is designed to ensure you benefit from that advice; it zaps common problems before they impact a trip.

How does it work?  If you know where you want to travel, go to The WOW List, find the right Trusted Travel Expert, click on the black CONTACT button below the Trusted Travel Expert’s entry, and fill out the “Let’s Create an Extraordinary Trip!” form. That way you’ll be recognized as a WendyPerrin.com VIP traveler, you’ll be entitled to the best pricing and service that each Trusted Travel Expert can offer, and you’ll get my advice along the way and my Trip-Monitoring Service. If you can’t find your destination on The WOW List, go to this abbreviated version to see all the locations in an easy, at-a-glance format.

If you have no destination in mind and need suggestions, click over to Ask Wendy. I’ll do my best to reply personally with recommendations or refer you to the right generalist travel agent.

No matter how you connect with me—here on the site, on Facebook, or on Twitter—rest assured I’m doing my utmost to put the best travel-planning tools of all kinds, human and digital, at your fingertips. What I’ve built here is my small way of doing my part to contribute to the greater good: The more people enjoy eye-opening and transformative trips, the more often we will travel, the more stamps we will collect in our passports, the more global citizens there will be, the better we will all understand one another, and the more of the world’s problems we can solve.

Happy travels!

 

 

Be a smarter traveler: Follow Wendy Perrin on Facebook and Twitter @wendyperrin, and sign up for her weekly newsletter to stay in the know.