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view of zurich airport runway from plane window

Smartest Airports for Making Connections

It seems like every day this summer, there’s been news of massive flight cancellations. And if it’s not cancellations, it’s lost luggage, long security lines, or extreme delays. It’s enough to make any traveler wish they had a private jet at their disposal (which is actually more affordable than you’d think). However, that said, most of us are going to fly commercial and we just want the easiest, most stress-free flying experience possible. Our top recommendation is to fly nonstop whenever possible (and there are great nonstop routes coming back online all the time), but we know that’s not always an option. So when you do have to make a connection, here are the airports that will make it as hassle-free as possible. (And, if you’re flying in business class, they have great lounges.)

Thanks to our go-to air-travel gurus for their input and first-hand experience recommending the best airports for connections: Brett Snyder of Cranky Concierge, and Gary Leff of View From the Wing. (Hear more from both of them in our Q&A travel talk on the best flights, fares, miles and seats.)

European airports

  • Zurich, Switzerland: Wendy chose this airport for her layover en route to Romania, and it was a breeze.
  • Munich, Germany: Wendy chose this hub for her flight back, and while the distances can be long, getting through is easy and efficient. Gary suggests this hub instead of Frankfurt airport, which can be confusing to navigate. However, he adds that while Frankfurt isn’t the most user-friendly airport, the upside is that it (and other similarly large but unpleasant hubs like Paris’s Charles de Gaulle) probably offer more flight options if something goes wrong. “While I often find smaller airports friendlier for transit,” he explains, “what I like more than a small airport with an easy layout is a place that has a lot of flights to your destination [like Amsterdam]. You can fly LOT Polish through Warsaw to a number of places, but if your flight is delayed, there may not be as many ‘backup flights’ to get on as traveling through the larger hubs.”
  •  Amsterdam, the Netherlands: The headlines this summer might make you think Schiphol is not a great option, but don’t be misled, says Brett:  “That’s really been for local passengers who go through security checkpoints, not connectors.”
  • Vienna, Austria

Asian airports

Pool at Doha Airport

Qatar’s Doha International Airport has a pool, a spa, and other amenities. Photo: Billie Cohen

It’s important to make sure you meet the entry requirements of any country you transit through in Asia. Some countries in Asia still have strict pandemic restrictions, so make sure you can actually get into whatever country you’re connecting through, in case you miss your connection and there’s not another flight that day. “Before the pandemic,” says Gary, “I’d have said that Hong Kong is a great airport. Now, there are fewer flights and I wouldn’t want to get stuck there.” With that in mind, he and Brett recommend:

  • Changi, Singapore: “There’s a reason Singapore is considered the best airport in the world by many.  It’s a marvel for everything it offers,” says Gary.
  • Incheon, South Korea
  • Dubai, U.A.E.
  • Doha, Qatar

South American airports

Brett feels that there aren’t any great airports for connections in South America.  Instead, his recommendation is that if you can connect in the US, that’s your best bet.

US airports

Even if your destination is international, it can be smart to make a connection within the US rather than overseas. As an example, Gary explains: “I live in Austin…so choosing between Detroit and Frankfurt is relevant if I’m going to, say, Paris.” Brett offers these recommendations:

  • Charlotte: “It’s a big airport, so you don’t necessarily want the really short connecting times.  But it avoids much of the airspace crunch that hits the northeast, so delays are less of an issue. Even better, if you are delayed, they have rocking chairs available for you to pass the time.”
  • Detroit: “The big Delta hub makes it easy to get to and from smaller airports in the northeast. It’s a big operation, but it’s not hard to get around. Besides, it has a train running back and forth in the terminal, and that’s just fun. It can be a useful jumping-off point for Europe and Asia alike, so it’s a good way to avoid the coasts.”
  • Seattle: “Seattle is a big and growing airport, just opening its new customs and immigration facility. If you’re heading to Asia, it’s easily the best pick of the three West Coast gateways. The constant threat of fog delays in San Francisco, along with the maze of terminal hopping that may be required at LAX, makes Seattle an easier experience. As an added bonus, it is closer to the great circle path to Asia from most US cities, so it can mean a shorter connection time.”
  • Salt Lake City and Phoenix: “People don’t think of Salt Lake and Phoenix as global hubs, and they’d be right. But Delta and its partners fly from Salt Lake to Europe, as do American and its partners from Phoenix, so for those in the western US, this is an easy way to get to Europe. The airports are easy to navigate and rarely have weather delay issues.”

Airports close to your final destination

If your connection is at an airport really close to your final destination, you give yourself more options if that flight is delayed. As Gary found out recently when helping out a cousin with a trip from Porto to Brussels. “I booked an award flight on Air France that included a train segment [from Paris] to Brussels.  And if he missed the last train of the night, well, it’s just not that hard to get from Paris to Brussels where he absolutely needed to be.”

 

 

stock photo of toy airplane on stack of masks and passport with a globe signifying travel during Covid

Steps to Reduce Your Health Risk When You Fly

Now that some countries are reopening to U.S. travelers, and require international flights to get there, we’ve asked health experts to outline the most important steps travelers can take to limit their chances of contracting or spreading the coronavirus when they fly.

Starting with how you transport yourself to the airport, and ending with how you exit it at your destination, there are many tricky touch points to plan for. One factor in your favor, though, is that you’re not likely to encounter crowds at the airport or on the plane right away. According to Airlines for America, the trade association and lobby group for the U.S. airline industry, U.S. airline passenger volumes are down nearly 90%, and the TSA is screening 88% fewer travelers compared to this time last year.

That could change with time, however: Your airport could see a wave of restless travelers, or your particular flight may be the unexpectedly popular one. So it’s smart to be prepared.

Making the decision to fly

First, we want to be clear that the CDC and the U.S. State Department are still advising Americans to avoid all nonessential international travel. The CDC has this advice about the risks of contracting COVID-19 when traveling by planes specifically: “Air travel requires spending time in security lines and airport terminals, which can bring you in close contact with other people and frequently touched surfaces.” It also notes the difficulty of social distancing. So thinking carefully about whether to even take a trip is your first line of protection.

“The decision is important,” says Dr. Petra Illig, an aerospace-medicine physician based in Anchorage, Alaska. Dr. Illig was a CDC quarantine medical officer during the Ebola, H1N1, and MERS outbreaks, worked as regional medical director for major airlines, and currently serves as secretary of the International Airline Medical Association. “You have to decide: Do I really need to make this trip and are there other alternatives?” If the answer is yes, you do need to make the trip, then plan for potential pitfalls, like getting stuck at your destination, requiring hospitalization there, needing prescription refills, or not being allowed in when you come back home. Consider your contingency options and make sure you have all the necessary items with you in your carry-on: not just your medications (and enough to last in case you do get stuck), but also information about your medical status, physicians, allergies, insurance, and an emergency contact. “Plan for not coming back when you want to,” she says.

Getting to/from the airport

The best way to minimize your risk of exposure is to drive yourself to the airport and park there, says Dr. Krutika Kuppalli, an infectious diseases physician based in California who also serves as vice chair of the Infectious Disease Society of America’s Global Health Committee and who served as medical director of an Ebola treatment center in Sierra Leone during the 2014 outbreak. “The next best option would be to see if someone you know (preferably someone that you live with and have been around frequently—i.e. someone in your bubble) can drive you. Even if you do this, I would recommend wearing masks and practicing good hand hygiene, since being in the car is an enclosed space that potentially places you at risk.” If you have to take an Uber, Lyft, or taxi, she recommends “wearing a mask, using good hand hygiene, and if possible having the windows down for air circulation.”

Checking in

Check in online whenever possible so that you don’t have to interact with any people or touch any kiosk screens. The same goes for checking luggage: Try not to.

When you do have to check in at the airport, be conscious of the things you touch and that other people have touched. “At the counter, don’t give your ID to the person: Try to handle it yourself,” says Dr. Illig. “Same with credit cards—try not to let people hold your card.” If you have to use a kiosk screen, wipe it down first, and then wipe your hands (or gloves) right after. “I already have my gloves on when I’m going into a place where I have to handle things,” she continues, “because I find it a lot easier to sanitize my hands if I’m wearing gloves rather than constantly washing my hands, which you can’t always do. I can vigorously use Lysol wipes on the gloves.”

Dr. Illig’s trick: Keep a Ziploc bag of wipes with you at all times. “But make sure it’s well sealed,” she cautions, “because the alcohol on them will evaporate quicker than the water in them. Just because the wipe is wet doesn’t mean it’s effective.”

TSA screening/baggage handling

Since you’ll be interacting with people, Dr. Kuppalli advises wearing a mask when you go through TSA screening. “Going through the Whole Body Image scanner should not pose any additional risk to people,” she adds. “However, if the screener has to do a pat-down or any additional screening, they may get close to you. The best thing you can do is protect yourself with your mask, and you have the right to ask the agent to wear clean fresh gloves and to wear a mask.”

What about all those shared surfaces you’ll have to put your bags on—conveyor belts, screening bins, and, at the other end of your journey, baggage-claim carousels? How much should we stress about those? “I wouldn’t worry about it,” says Dr. Illig. “You’re not going to lick your bag, so even if it comes into contact with something, it’s unlikely it will have enough particles attached to the handles of your bag [to transfer if you] pick it up and then touch your nose.” She explains that while we’ve all heard the reports about how the virus can be detected on certain surfaces for hours or days, that detection does not necessarily mean the virus is alive. “The testing we do now is for the genetic fingerprint of that virus on the surface. That doesn’t mean the virus was alive or can be infectious; it just means the RNA is still evident but the virus is most likely not capable of infecting a living cell. Plus it requires a certain amount of virus [to start an infection].”

Still, Dr. Kuppalli says she usually wipes down the outside of her bags after going through security, and then she washes her hands—because when touching luggage, that should be your main concern. “The most important thing to remember is that after handling your items, your hands will be dirty, so you don’t want to touch your mask, mouth, eyes, or nose,” she explains. “You want to make sure to clean your hands with hand sanitizer or soap/water first. As long as you do that, you will be fine.” And remember: The TSA now allows you to bring 12 ounces of hand sanitizer in your carry-on, so don’t be stingy.

Waiting in the airport

The time when you’re waiting in the airport for your flight to take off seems riddled with traps. Should you avoid hanging around the gate? Is it safe to buy snacks or drinks? And what about using the bathrooms?

“I would avoid the crowded gate and food courts,” says Dr. Kuppalli. Instead, she suggests looking for an empty gate close to yours and camping out there until it’s time to board. She adds that buying food or drinks is probably fine, but be sure to wash or sanitize your hands before you eat anything.

“The place I get most nervous are the bathrooms: There you have to be ultra cautious,” says Dr. Illig, who suggests looking for one that’s not crowded and getting in and out as quickly as possible. “You want to think about everything you might touch, and try not to touch it.”

Dr. Kuppalli agrees: “The main concern are the high-touch surfaces that may not be cleaned as often or as well as one would hope. Wash your hands completely with soap and water for at least 20 seconds while scrubbing between the webs of fingers, under nails, and on both sides of hands.”

On the airplane

Let’s clear up a common myth first: The air on a plane is not a big cloud of germs; it’s not what makes people sick. U.S. airlines use HEPA filtration systems to generate hospital-quality air, and that air is cycled so frequently that infection risk is low.

“According to the WHO, research shows there is little risk of any infectious disease being transmitted onboard an aircraft because the aircraft cabin air is carefully controlled. Ventilation provides a total change of air 20 to 30 times per hour,” says Dr. Kuppalli. Even the CDC is trying to set the record straight with this information on its page about air travel: “Most viruses and other germs do not spread easily on flights because of how air circulates and is filtered on airplanes.”

In a recent essay for the Washington Post, Joseph Allen, an assistant professor of exposure assessment science at the Harvard T.H. Chan School of Public Health, explained that airplanes are rarely the source of disease outbreaks. He pointed to a study on the risk of infection posed by a person with tuberculosis to 169 other passengers. The answer: between 1 in 10,000 to 1 in a million. And that’s without everyone wearing masks.

Nevertheless, the airline industry is still trying to better understand how coronavirus and other pathogens behave in cabin air—and what they can do about it. As reported by The Wall Street Journal, Boeing and Airbus have started conversations with the FAA, the CDC, and a few universities to figure out and address in-flight risk factors. Those discussions could lead to academic research grants and studies that would inform the way airplanes are designed, maintained, and ventilated.

In the meantime, the air nozzle above your airline seat blasts purified air, so turn it on and position it toward you throughout your flight.

Other passengers

The air is not the problem. People are. “The greatest risk is really your distance to the next passenger,” says Dr. Illig.

Airlines are attempting to address that problem. Members of Airlines for America (A4A)—which include Delta, JetBlue, American, United, Southwest, Hawaiian, and Alaskan airlines, and which require passengers and staff to wear masks all the way through from check-in to de-planing—are trying out tactics such as back-to-front boarding, staggering passengers, and not selling middle seats. (Update: Several airlines have recently announced they’ll end this policy and sell planes to full capacity, including American, United, Spirt, Air Canada, and WestJet). Still, as Dr. Illig points out, even if the middle seat next to you is open, you’re still not a full six feet from the person in front of or behind you. “Therefore, it’s even more important to have everyone wearing a mask,” she says.

At this point, though, so few people are flying that crowded planes are unlikely to be an issue. If you feel uncomfortable because you’re seated close to another passenger, talk to the flight attendant about switching. If the passenger count is very low, the flight attendants might have to strategically space out the seating arrangements to keep the plane balanced (this happened on my own last flight, back in March).

There are reports that suggest that choosing a window seat provides a little extra safety, because it limits the number of people surrounding you. Window passengers are also less likely to get up during the flight to go to the bathroom or walk the aisle—times when you’d be exposing yourself to other people’s germs.

Wendy has been hearing from travelers who’ve decided to splurge on business- or first-class seats in order to reduce the number of passengers within their six-foot radius. They’ve assigned themselves window seats in order to reduce contact with people passing through the aisles (their specific airlines have blocked off the aisle seats next to them for now). These travelers have also assigned themselves seats in the last row of the upfront cabin, figuring that if other passengers in the cabin sneeze or cough, they’d rather be sitting behind those passengers than in front of them. Plus, in the last row (or the first), there are fewer people seated close to you.

Your seat area

Airlines are already upping their hygiene efforts (for example, member airlines of A4A are using electrostatic foggers for sanitization), but it’s a good idea to wipe down your seat area anyway: buckles and seatbelts, trays, screens, windows and window shades, armrests, overhead lights and fans, call buttons, and the overhead bin.

“I would mostly recommend that passengers do the things we have been recommending since the outset of the pandemic,,” says Dr. Kuppalli, “wear their masks on board so in case they are sick they don’t spread their infectious droplets to others; if possible, maintain their distance from others; wipe down their seats, seat buckles, tray tables and other surrounding high-touch surfaces with disinfectant wipes prior to takeoff; and use hand sanitizer before eating/drinking or touching their face mask.”

The bathroom

If it’s a long flight, you might have to face your biggest challenge yet: the tiny airplane lavatory. “The bathroom is definitely a place of concern just because it is a small, confined space,” says Dr. Kuppalli. “As the flight goes on, I would be increasingly concerned about it.” She and Dr. Illig have the same advice: Exercise caution, don’t touch anything you don’t have to touch, and wash your hands. “Whatever you touch is possibly contaminated, so I would wear gloves,” says Dr. Illig. “And if you can’t [use gloves], use a towel or something to touch any surface. Then after you leave the bathroom, don’t touch your face, and when you get to your seat, decontaminate your hands whether you’re wearing gloves or not.”

Arriving and exiting the destination airport

Depending on where you’ve traveled to, you might have to navigate passport control, customs, and baggage claim when you land. Follow the same precautions as you did when you departed from your home airport: Wear a mask, wear gloves, limit your interactions with people and shared items, maintain social distance (maybe wait for the impatient crowd around the baggage carousel to dissipate before you grab your bag), don’t touch your face, and—as always—wash your hands.

“I wish I had some cool secret or magic, but it’s just sticking with a pattern,” says Dr. Illig. “The problem is when people break the pattern, then they’re at risk for contaminating themselves. Follow the same steps, ingrain them into your brain.”

This article was originally published May 30, 2020. It has been updated.

 

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Lisbon, Portugal skyline with Sao Jorge Castle

Exciting New Flight Routes That Will Improve Your 2019 Travel Plans

Brett Snyder is President at Cranky Concierge, a service that Wendy recommends to WOW List travelers seeking the savviest help with international airline travel. Brett’s service ferrets out the smartest routes and fares, monitors your flights, and provides emergency rerouting assistance if your flight is delayed or cancelled. We asked him to pick the new 2019 routes that should be on our radar:

The economy is still doing well (for now), and airlines are bullish for next year. For that reason, a slew of new flight routes are coming to an airport near you. Many will make your travels easier, and some popular vacation spots will become more accessible. Here are the domestic and international flight routes that will change travel in 2019.

The Most Notable New Flights Within the U.S.

To/from Seattle

If you’re headed to Seattle, especially to the north of town, consider flying into Paine Field—home to Boeing’s mighty widebody manufacturing plant—which will be opening for commercial service in February.  Paine Field is 25 miles north of the city (as opposed to Sea-Tac, which is 15 miles south). Alaska Airlines has the biggest presence here, with flights to Las Vegas, Los Angeles, Orange County, Phoenix, Portland, San Diego, San Francisco, and San Jose. Those start between February 11 and March 12. The only other airline in the market will be United, with flights to both Denver and San Francisco starting March 31.

To/from Hawaii

Once Southwest gets FAA approval, expect its flights to Hawaii to start quickly. Initial routes will launch from Sacramento, San Diego, San Jose, and Oakland. There will be flights to all four major Hawaiian islands and even some inter-island flying. In the meantime, those in the eastern half of the country can celebrate more nonstop service to the Hawaiian islands. Delta will start flying to Honolulu from Detroit. And Hawaiian Airlines will make Boston its second destination east of the Rockies after New York–JFK.

New International Flights

Now let’s get to the really fun stuff. Portugal remains a hot spot, with several new routes from the U.S. to Lisbon this year. Los Cabos got a few new direct flights from Chicago (which started in November on Southwest) and Las Vegas (on Frontier). Morocco is now easier to visit, thanks to a new nonstop from Miami. Meanwhile, we’ve seen a couple of “firsts”: The good people of Charleston, South Carolina, snagged their first nonstop to Europe, while those in Los Angeles can now fly nonstop to Africa. And in late 2018 Singapore Airlines re-launched its longest flight in the world, between Newark and Singapore, and Kenya Airways introduced the first-ever nonstop between New York–JFK and Nairobi.

These are some of the more interesting route launches. (All start dates are 2019, except where noted.)

Boston to Lisbon, on Delta, starting May 23
Boston to Edinburgh, on Delta, starting May 23
Boston to Madrid, on Norwegian, starts May 2
Boston to Seoul/Incheon, on Korean, starts April 12

Charleston (SC) to London/Heathrow, on British Airways, from April 4 to October 24

Charlotte to Munich, on American, starts March 31

Chicago/O’Hare to Athens, on American, from May 3 to September 28
Chicago/O’Hare to Lisbon, on TAP Air Portugal, starts June 1
Chicago/O’Hare to Quebec City, on American, from June 6 to September 3

Dallas/Ft Worth to Dublin, on American, from June 6 to September 28
Dallas/Ft Worth to Munich, on American, from June 6 to October 26

Denver to Frankfurt, on United, starting May 2
Denver to Grand Cayman, on Cayman Airways, starting March 13

Ft Lauderdale to Guayaquil (Ecuador), on JetBlue, starting February 28
Ft Lauderdale to St. Maarten, on JetBlue, starting February 14

Las Vegas to Cancun (Mexico), on Frontier, starts December 21, 2018
Las Vegas to San Jose del Cabo (Mexico), on Frontier, starts December 15, 2018
Las Vegas to Tel Aviv, on El Al, starts June 14

Los Angeles to Lome (Togo), on Ethiopian, starting December 17, 2018
Los Angeles to Manchester (U.K.), on Virgin Atlantic, starting May 26
Los Angeles to Milan/Malpensa, on Air Italy, starting April 3

Miami to Casablanca, on Royal Air Maroc, starting April 3
Miami to Santa Marta (Colombia), on Via Air, starting December 18 (2018)

Minneapolis/St Paul to Dublin, on Aer Lingus, starting July 1
Minneapolis/St Paul to Seoul/Incheon, on Delta, starting April 1

Newark to Naples, on United, from May 22 to October 4
Newark to Nice, on La Compagnie, from May 6 to October 26
Newark to Prague, on United, from June 6 to October 4
Newark to Singapore, on Singapore Airlines, started late 2018

New York/JFK to Barcelona, on LEVEL, starting July 27
New York/JFK to Nairobi, started late 2018

Philadelphia to Edinburgh, on American, from April 2 to October 26
Philadelphia to Bologna (Italy), on American, from June 6 to September 28
Philadelphia to Berlin/Tegel, on American, from June 7 to September 28
Philadelphia to Dubrovnik (Croatia), on American, from June 7 to September 27

Phoenix to London/Heathrow, on American, from March 31 to October 26

San Francisco to Delhi, on United, starts December 5
San Francisco to Amsterdam, on United, starts March 30
San Francisco to Lisbon, on TAP Air Portugal, starts June 10
San Francisco to Melbourne, on United, starts October 29
San Francisco to Milan/Malpensa, on Air Italy, starting April 10
San Francisco to Tel Aviv, on El Al, starts May 13

Seattle to Hong Kong, on Cathay Pacific, starting March 31
Seattle to Osaka/Kansai, on Delta, starts April 1
Seattle to Singapore, on Singapore Airlines, starting September 3
Seattle to Tokyo/Narita, on Japan Airlines, starting March 31

Tampa to Amsterdam, on Delta, starts May 23

Washington/Dulles to Lisbon, on TAP Air Portugal, starts June 16
Washington/Dulles to Rome, on Alitalia, starting May 2
Washington/Dulles to Tel Aviv, on United, starts May 22

 

Be a smarter traveler: Read real travelers’ reviews of Wendy’s WOW List and use it to plan your next trip. You can also follow her on Facebook, Twitter @wendyperrin, and Instagram @wendyperrin, and sign up for her weekly newsletter to stay in the know.