Tag Archives: flying

Smarter Airline Travel in 2021: Best flights, seats, and fares

 

In one of our travel talks for WOW Week 2021, air travel watchdogs Brett Snyder, founder of Cranky Concierge, and Gary Leff , founder of View From the Wing and Book Your Award, revealed what you can expect from airlines and airfares this year, when to buy your tickets, how to choose the safest flights, where to find business-class bargains, how to get the most value for your miles, and much more.

Our conversation included:

• Airfare pricing trends
• Domestic airfare vs. international airfare
• Business-class deals
• How frequent-flier programs have changed
• Airlines’ change fees and refund policies
• Health and safety while flying
• Airfare predictions for holiday travel in 2021
• Buying tickets through an online service vs. the airline or a travel agent

Here are excerpts from our talk; answers have been edited for length and clarity.

Airfare price predictions

Brett Snyder: It’s been an interesting roller coaster over the last year, to say the least. What we’re seeing with airfare now is that, as demand is starting to get a lot stronger domestically, a lot of those deals that we saw just a few months ago aren’t there anymore. There are still deals to be had, of course, depending on when you’re flying, but for the most part, fares are rising domestically.  Internationally, it’s a bit more of a crapshoot. I would say that, to some places that we know Americans can visit this year, it’s unlikely you’re going to find these amazing deals right now, and the airlines know that—they know where you can go.  But what we have seen a lot of is refundable fares that are much lower than they used to be in a lot of places. And that is really a nice option for people. The difference between non-refundable and refundable used to be so ridiculous that it just wasn’t worth considering. But that’s something that’s changed a lot. So, on the whole, if you see a hot destination where people are going, the chances are less that you’re going to get a better deal than if you’re going to somewhere else.

Gary Leff:  The general principle is the same that it’s always been: Where the price of airfare is driven by supply and demand, and where there are a lot of people wanting to travel somewhere, it’s going to cost more to get there. Back in March, I was able to buy $31 tickets from Austin, where I live, to Miami.  I’m not able to do anything like that anymore.  Airlines are going to scale back up their capacity—they’re beginning to do that over the next few weeks.  If the return of travel continues, as it seems highly likely to, we’re going to see airfares rise as well.

To Brett’s point about refundable tickets being cheaper:  There are deals on business-class tickets, but it varies by destination.  One of the things that’s changed is who’s traveling: The people who used to buy refundable tickets aren’t the ones who are traveling now or they’re not the ones buying the tickets for work. The people who were buying long-haul business class don’t have employers paying for it for business travel. And so there’s a compression as well to some extent. About a week ago, there were $900 roundtrips on TAP Air Portugal business class between the US and Europe. Now, that was a deal worth jumping on. It was before we saw some of the latest news about Europe’s opening.  United shared during their earnings call that, as soon as the word came out that Americans could visit Greece, the number of searches on their website skyrocketed, and the number of ticket purchases on their Athens flights skyrocketed. So, if you’re going where everyone else is going and searching where everyone else is searching, then it’s going to be more expensive, but not necessarily more expensive than it was before the pandemic. So we sort of need to attenuate our expectations. It’s not the $13 cross-country fares that we saw a year ago. But it is not outsized expense, relative to the past.

Bargain-hunting for international flights

Brett: It all goes back to supply and demand again, for the most part, but sometimes foreign airlines have mandates and just decide to do things that are less market-based than you’ll find from U.S. airlines. If China ever opens again, I would expect there would be a flood of low fares on the Chinese carriers. … Europe is a little bit tougher.

Gary: If you’re buying tickets now, you’re making a bet on the future. And certainly things have not always played out the way they’ve been expected to play out over the last year. And in COVID, we think we know what direction things are going,…but you’re making a bet on reopening and staying open. So it is certainly the case that you would be more inclined to have tickets on a carrier with some flexibility, and that you trust is going to, you know, be there. … I think there are going to be deals, and to Brett’s point, I think some of those deals will be on foreign carriers as they restart service, or as they attempt to gain traffic for the flights that they’re operating.

Frequent-flier programs in the Covid-travel era

Gary:  In some ways, they haven’t changed very much, although a couple of things that are worth highlighting: American Advantage, I really have to applaud something that they did, which is to eliminate cancellation and redeposit-of-miles fees. United is more flexible than they were, and if you cancel more than a month out, they’re not going to charge you a fee to put your miles back. American won’t charge any of their members at all for redepositing the miles on any of their awards. That means booking with them is something you can do, even if you think you might take the trip, and you can cancel later—and it’s really a risk-free proposition. Other than that, the miles you have in your account can only be used for ticketing one trip at a time. Giving that sort of flexibility and that kind of confidence is something that I think is really valuable.

But getting cheap fares is not really that different than getting award seats: it’s very difficult to get award seats when you’re looking to fly where everyone else wants to go when they want to go. … As a general rule, you get award availability when you’re flying where other people aren’t going or on the planes other people aren’t taking.

Holiday travel airfare

Gary: Holiday travel is always hard. In fact, holiday travel with miles and holiday travel with cash, you’re not seeing a whole lot of deals. This is one of the things that American Airlines Chief Revenue Officer Vasu Raja talked about on their earnings call: They’re not releasing their cheap fares for the holidays yet, because they’re taking a wait-and-see attitude on passenger demand. They could fill all these flights really cheap now, but they think they may have a shot at filling them at a higher price point later on. And so the old advice about booking three months out, but for the holidays maybe six months out, is maybe not quite right. I think it’s much more along the lines of: Look for the flight that you want, whether it’s revenue or on an award, and when you find it, grab it. There’s more flexibility than there used to be in terms of changeability and in terms of returning miles. So grab it, and then consider improving or, if your plans change, retaining a credit or putting your miles back, or if you see a better deal come along later.

Watch the video to learn more about how to get the best flights, seats, and fares in 2021.

 


We’re Here to Help

Right now is a remarkable opportunity for global travelers who are vaccinated. When your friends say that travel is problematic as a result of the pandemic—rental cars aren’t available, service even at 5-star hotels is shoddy—the problem is they’re not planning their trips right! Travel can be spectacular now if you choose the right destination, know the savviest local fixers, and approach them the optimal way. Check out these recent trip reviews to see the difference that Wendy’s WOW approach to trip planning makes. And if you’re looking for a similarly carefree travel experience, contact us at Ask Wendy.

 

Be a safer, smarter traveler: Sign up for Wendy’s weekly newsletter to stay in the know. And read real travelers’ reviews of Wendy’s WOW List and use it to plan your next trip.

private jet with red carpet

Private Jets: The Safest Option, and More Affordable Than You Might Think

The biggest Covid risk that savvy travelers face nowadays is not at their destination. It’s getting to their destination. It’s airports and airplanes. So imagine if you could cut your airport waiting time down to 20 minutes, and share your airplane cabin’s air with just a few other people, by flying private. Think private jets are too expensive? If you’re already flying in first or business class, and if you’re traveling with a group of five or more people, you may find that chartering your own plane is within reach—and worth the cost to minimize your risk of exposure to Covid and ensure a worry-free trip.

Flying private will never be cheaper than flying commercial. Rates for a six-passenger aircraft generally start at $3,000 per hour of flying time. But if you can fill every seat—and provided you book through the right private-jet broker who doesn’t add a huge markup—it might make sense for your travel group. The price of, say, a transcontinental flight on a six- or seven-passenger light jet works out to about $3,750 per person each way. If you’ve got flexibility in your timing, airports, or destination, that price can actually drop by 75%: The trick is to book an “empty leg,” which means filling the return flight of a plane that’s been booked for a one-way trip. The schedule is dictated by the original passengers, but the savings for you are considerable: a coast-to-coast “empty leg” one-way might cost less than $1,000 each for a family of six.

If you don’t have the flexibility for an “empty leg,” you’re looking at pricing of perhaps $1,800 per person each way for a flight between New York and West Palm Beach, $3,000 per person each way between Boston and Vail, $3,500 per person each way between Dallas and St. Barts, or $3,000 per person each way between Chicago and Los Cabos, Mexico. Yes, it’s a splurge, but you also might gain more than you imagine, and not just in health and peace of mind. Here are additional benefits to consider:

Less time in airports

With a commercial flight, you need to get to the airport an hour or two ahead—time when you’re sharing indoor air with other people, some of whom may take their mask off to eat or simply aren’t bothering to wear it properly. If you’ve chartered your own jet, however, you can arrive 20 minutes before flight time, and you’re likely flying in and out of much smaller airports with few other passengers around.

Less exposure in the air

While commercial jets’ hospital-grade air filters are very effective, the particles exhaled by your seatmate may reach you before the air has a chance to be filtered. On a private plane, you share that air with just two or three people—a pilot, copilot, and possibly a flight attendant—instead of two or three hundred, and you could even pay for the crew to be tested before your flight.

Less vacation time wasted in transit

Say you want to fly from your home in Miami to a ski trip in Lake Tahoe, California. The commercial airport closest to the slopes is an hour away in Reno, Nevada. Since there are no scheduled nonstop flights from Miami to Reno, you’ll spend most of a day getting from A (Miami) to B (Denver) to C (Reno) to D (Tahoe). On a private charter, you can fly straight from Miami to a smaller airport that’s just 20 minutes from your lodge and strap on skis that same afternoon. In the U.S., there are about 500 airports open to commercial traffic, compared to 5,000 for private aircraft.

Your choice of timing

Airlines have drastically cut schedules during the pandemic, often leaving travelers with just one or two flight times to choose from on their preferred day of travel; sometimes these inconvenient changes are made at the last minute. When you fly charter, though, you dictate the schedule. And if you’re late to the airport, your plane will wait for you.

Frequent last-minute availability

With commercial flights, the closer you are to your departure, the more prices go up and options dwindle. With private jets, it’s not hard to find a charter at the last minute—and you may even pay less, since an operator doesn’t want their jet sitting idle. Payment can also wait: You’ll likely need to put down a 10% to 20% deposit to reserve a charter flight, with the balance commonly due two weeks before the flight.

Thinking of flying private?

There is a variety of private-jet brokers and sources, each with different pros and cons. Feel free to ask us for a personalized recommendation . We can level with you about the right source for your specific needs—one who will find you the safest, smartest option and negotiate the best rates on your behalf.

Ask Us About a Private Jet Trip

 

We’re here to help

Right now is a remarkable opportunity for global travelers who are vaccinated. When your friends say that travel is problematic as a result of the pandemic—rental cars aren’t available, service even at 5-star hotels is shoddy—the problem is they’re not planning their trips right! Travel can be spectacular now if you choose the right destination, know the savviest local fixers, and approach them the optimal way. Check out these recent trip reviews to see the difference that Wendy’s WOW approach to trip planning makes. And if you’re looking for a similarly carefree travel experience, contact us at Ask Wendy.

Be a safer, smarter traveler: Sign up for Wendy’s weekly newsletter to stay in the know. And read real travelers’ reviews of Wendy’s WOW List and use it to plan your next trip.

Covid testing sign Newark Airport

Airport and Airline Covid Testing: What You Need to Know

UPDATE: Starting December 6, 2021, U.S. will require that all travelers entering the U.S. via air—regardless of vaccination status or citizenship—must show a negative Covid test taken within one day of their departure. You can read the CDC details for testing and vaccine requirements here.

As travelers make decisions about whether and where to travel in 2021, airports and airlines are announcing new Covid testing options to help passengers comply with the rules implemented by various countries and states.

Starting January 26, they will take their biggest role yet. On that date, the CDC is instituting a new policy that requires all travelers flying into the U.S. to show proof of a negative Covid test taken within three days of arrival. Airlines will be responsible for vetting the proof—and denying boarding to those who don’t comply. They seem to be okay with this, since Airlines for America, the trade organization that represents all major U.S. airlines, recently sent a letter to Vice President Pence urging this kind of blanket testing program.

While we applaud these developments and wait to see how they play out, there are important caveats that travelers need to understand in order to smartly and safely plan their trips.

What you need to know about AIRPORT tests:

It may take a few days to get your results.
Various companies are partnering with airports to open on-site testing facilities. Already XpresCheck (formerly XpresSpa) has centers at EWR, JFK, Hartford and Logan, and JFK has additional facilities run by Adams Health. But there is a wide variety in the kinds of tests they offer, the prices, and the turnaround times. While some do offer rapid testing, in many cases, you’ll still have to wait two to five days to get your results, so it may not be worth it to go all the way to the airport for the test rather than visiting a clinic near home. Call ahead to find out what tests are available, and whether tests are limited to travelers en route to destinations that require them.

It may not be the right kind of test you need.
Xpress Check is offering 15-minute turnaround in some locations, but these are not PCR nasal swab tests, the kind usually required by destinations that ask for pre-trip tests. The reason is that rapid tests have been shown to be less reliable and have a higher rate of false negatives. Still it’s better than nothing, so these rapid tests can be useful for domestic travelers who want to be tested before going to visit Grandma, but not for most people who are crossing a border.

You will likely have to pay for it out of pocket.
The trend right now is that these in-airport testing sites charge travelers directly. The cost can run up to $250 or more depending on how fast you want results (if a rapid test is even available). There are some exceptions though. At Oakland Airport, Hawaii-approved testing partner CityHealth is offering tests to travelers flying to the islands, and their website says they accept “most insurance”. At New York City’s LaGuardia airport, testing is available for free but your results won’t come back for about 48 hours and are given only by phone—making this testing option useless for travelers who need immediate results or documented proof of their results in order to enter another state or country, or to bypass quarantine (including New York State).

Testing options by airport:

Alaska: Anchorage International Airport (ANC):  Alaska requires incoming travelers to arrive with proof of a negative test. If they do not have that, they will be required to test upon arrival and quarantine until the results come back. Nonresident testing is available at the airport for $250 (tests for residents are free).

Arizona: Phoenix Sky Harbor International Airport (PHX):  XpresCheck (formerly XpresSpa) is offering PCR tests with a turn-around time of two to three days (no rapid tests available at this location. If your insurance doesn’t cover the test, you must pay out of pocket.

California: Oakland International Airport (OAK): Travelers flying from OAK to Hawaii can make an appointment to be tested at one of two airport locations. Same-day appointments are not recommended.

California: San Francisco International Airport (SFO):  United Airlines passengers flying from SFO to Hawaii (and that route only) are eligible for a test at the airport. They can choose between taking a rapid test on the day of their flight inside the international terminal ($250; results in about 15 minutes), or taking a PCR test via a drive-through location at an airport parking lot ($105; results within 48 hours).

Connecticut: Bradley International Airport (BDL): Incoming travelers can get a test on the day their flight arrives—and that day only. The test is a PCR nasal swab, costs $125 without insurance, and results take up to 72 hours.

Florida: Tampa International Airport (TPA): Both PCR (three-day turnaround) and antigen tests (1-hour turnaround) are offered at cost to the traveler. Note that your destination may require a specific kind of test.

Massachusetts: Boston Logan International Airport (BOS): XpresCheck is offering PCR tests with a turn-around time of two to three days (no rapid tests available at this location. If your insurance doesn’t cover the test, you must pay out of pocket.

Minnesota: Minneapolis-St. Paul International Airport (MSP): Free saliva tests are available to any traveler and are administered Vault Medical Health. Results are available in a few days.

New York: JFK Airport (JFK): XpresCheck is offering PCR tests with a turn-around time of two to three days, and rapid tests with results available in 15 minutes. If your insurance doesn’t cover the test, you must pay out of pocket.

New York: LaGuardia Airport (LGA): Testing is free to all passengers. Results are turned around within 48 hours but they are delivered by phone only — which the site acknowledges will not be acceptable proof to bypass quarantine for some places, including New York State.

New York/New Jersey: Newark Liberty Airport (EWR): XpresCheck is offering PCR tests with a turn-around time of two to three days, and rapid tests with results available in 15 minutes. If your insurance doesn’t cover the test, you must pay out of pocket.

Texas: Dallas–Fort Worth International Airport (DFW): Testing is available for American Airlines passengers flying to Hawaii only. This is rapid test and it costs $249.

Vermont: Burlington International Airport (BTV): The airport offers PCR and rapid tests for Covid and rapid tests for the flu to anyone (including those not traveling), at the individual’s expense.

What you need to know about AIRLINE tests:

They may be offered for specific routes only.
But as of early November, domestic airlines are only offering testing options for flights to Hawaii (where a pre-trip Covid test is required), and the testing is available only from specific departure airports. As of now, airlines are not offering pre-flight tests to all of their travelers.

Airlines are partnering with labs to offer their passengers tests in different ways.
This does not mean you can get a test at check-in at the airport. Instead, it means you can maybe get a discount or preferred treatment at certain lab locations (or for mail-in kits) with stipulated proof of your flight.

In many cases, the tests may still take a few days to turn around results.
Just because a test is performed at an airport doesn’t mean you’ll get the results in time to take your flight—which makes these facilities less useful for travelers who are on their way to somewhere else.  These offerings are more useful for those who are arriving and want post-flight reassurance.  Where rapid testing is available, it may only be available from a specific airport. For example, United offers rapid testing for those flying from SFO to Hawaii; American has it at DFW.

The type of test offered may not be the one you need.
Many destinations require a PCR test (Hawaii doesn’t), so travelers need to check the type provided by the airline-lab partnership.

Testing options by airline:

As the holidays approach, here is a snapshot of what airlines are offering Covid test options right now, and what travelers need to know about them:

Alaska Airlines
Passengers of Alaska Airlines can show their Hawaii itinerary and get discounted tests from Carbon Health. The testing site in Seattle gives priority to Alaska Airlines passengers, and the Portland location is only for the airline’s passengers.

American
American Airlines has a few programs:

The airline has partnered with LetsGetChecked to sell at-home, mail-in testing kits to passengers flying to U.S. destinations that require testing, as well as to Belize, Grenada and St. Lucia. Tests cost $129, can be ordered online, and promise results within 48 hours of the specimen arriving to the lab.

Travelers on flights from Dallas-Fort Worth to Hawaii have two options from American’s partnership with CareNow: They can book an in-person rapid test at a CareNow urgent care location, or at DFW on day of their flight.

American and British Airways
American is also partnering with British Airways and the oneworld airline alliance on a trial testing program. For select flights, eligible volunteers will take three different Covid tests for free: The alliance’s goal is to show that testing can prevent infection during air travel and to determine how many tests are recommended in order to ensure virus-free cabins. The trial will start with flights AA50 DFW-LHR, BA114 JFK-LHR, and BA268 LAX-LHR; at a time yet to be announced, the trial will also add the flight AA106 JFK-LRH.

Delta
Delta has launched a trial of what it calls “Covid-Tested flights” on two routes.  One route is between Hartsfield-Jackson Atlanta International Airport (ATL) and Rome-Fiumicino International Airport (FCO), and for these trial flights, passengers departing from Atlanta must obtain a PCR test (at their own cost) within 72 hours of the scheduled departure time and show proof of negative results at check-in. Then passengers will be tested again before they board with a rapid antigen test provided by the airline at no additional cost; a negative result is required for boarding. Covid-Tested Italy flights are available on select flights through February 12, 2021.

Delta is also running this trial between Hartsfield-Jackson Atlanta International Airport (ATL) and Amsterdam Airport Schiphol (AMS), but the rules are slightly different. For the Amsterdam flight, travelers must get a PRC test within 5 days of the scheduled arrival time in Amsterdam and self-isolate between when they take the test and when they board the plane. Then they will get a rapid test at the airport at no extra cost, and will need to test negative before they’re allowed to board. This trial runs on select flights through January 6, 2021.

Hawaiian Airlines
The airline has partnered with Worksite Labs for drive-through testing exclusively for their passengers in San Francisco. Passengers can opt for a 36-hour version or a more expensive same-day service.

They also offer their passengers expedited processing of and a slight discount on VaultHealth’s saliva test, which is taken at home and then mailed in.

JetBlue
JetBlue offers all of its travelers a discount for VaultHealth’s at-home testing kit.

United
Hawaii passengers whose flights originate at San Francisco airport can book one of two different tests: a test that they take at the airport on the day of their flight, or a drive-through test at the airport several days before their trip.

On November 16, United started a four-week rapid-testing trial for passengers flying from Newark Airport to London Heathrow. On select dates, all passengers over the age of two will be required to take a free rapid test before boarding and will receive results within 30 minutes.

Starting December 7, United passengers flying certain routes from Houston to Latin America and the Caribbean can order an at-home, self-collected, mail-in Covid test, which (if negative) will allow them to bypass quarantine restrictions. Two weeks before their flights, travelers going from George Bush Intercontinental Airport (IAH) to specific airports in Aruba, Belize, Guatemala, Peru, the Bahamas, Panama, Honduras, or El Salvador will receive information on how to order the at-home testing kit for $119 via Advanced Diagnostics Laboratory.


Be a safer, smarter traveler: Sign up for Wendy’s weekly newsletter to stay in the know. And read real travelers’ reviews of Wendy’s WOW List and use it to plan your next trip.

Concept of airplane travel to exotic destination with shadow of commercial airplane flying above beautiful tropical beach.

Need to Fly Long-Haul? How to Choose a Safe, Smart Flight During Covid

Travel isn’t just my job; it’s my favorite hobby too. After Covid forced me to cancel three trips this spring and summer, I wondered when I’d get to leave the U.S. again. One of those cancelled trips was a tenth-anniversary getaway to the Maldives, the collection of white-sand atolls dotting crystal-clear turquoise waters in the Arabian Sea. The Maldives reopened to travelers in July.  I knew it’d be easy to socially distance at our private bungalow on the water’s edge. What worried me more were the long flights to get there: about 17 hours from New York, with a layover required somewhere. I recently rescheduled my trip to visit next week; here are the strategies I used that made me comfortable doing so:

Choose a flight where everybody boarding has just had a negative Covid test.

Many destinations that have reopened require travelers to be tested prior to arrival; some won’t even allow passengers to board an incoming flight until they have uploaded their test results or presented them at the airport. When the Maldives first reopened on July 15, they didn’t require pre-trip testing. It was only last month, after the government changed its policy and started requiring visitors to show recent test results on arrival, that I decided I was comfortable enough to go. I chose to fly via Dubai because the United Arab Emirates also requires a pre-travel test—as do most of the other destinations that are currently served by Emirates, are open to U.S. travelers, and don’t have more direct flights from New York. This same strategy is what made reader Jeff Goble comfortable traveling to French Polynesia (which also requires a pre-trip test, as well as a second test four days after arrival).

Choose an aircraft where you can avoid sitting next to a stranger.

My husband and I wanted as much personal space as we could get, but we couldn’t afford to fly business class. Most long-haul jets seat three or more passengers together in economy; while some U.S. airlines are blocking middle seats, foreign carriers haven’t followed suit. Happily, the 777s that Emirates flies on the routes we’ll be taking have a tapered design, so the last few rows have two seats side-by-side. Emirates charges for seat assignments, so I spent $550 to ensure that we wouldn’t be seated beside a stranger—even though I think it’s likely that the flights will be pretty empty. (On the other hand, I might be saving a bit of money by flying Emirates: Through October, they’re giving all passengers free coverage for Covid-related medical bills and quarantine stays.) Read Wendy’s additional tips about where to sit on a plane.

If you can’t fly nonstop, make your layover long enough to have some mask-free time.

I’d have flown nonstop to the Maldives if I could. But since I had to change planes somewhere, I wanted the opportunity to take my mask off after wearing it throughout a 13-hour flight. So that I can do just that, I’ve booked a three-hour stay at a hotel inside the Dubai terminal on the way to the Maldives, and two nights at a desert lodge near Dubai on the way back.

Keep in mind that combining countries on the same trip can make testing requirements even more rigid: In order to comply with the rules of both the Maldives and the United Arab Emirates, I had to find an in-person test with results returned in less than 72 hours. Were I headed just to Dubai, I’d only need an in-person test in a 96-hour window (which is much easier to arrange); if my only destination were the Maldives, I could have used a mail-in Covid test kit that returned results in 72 hours. After several hours of research, and hoping to get tested near where I’d be staying before the trip in upstate New York, I instead found a doctor’s office in Manhattan that returns results in 24 to 48 hours. So I’ll drive an hour into New York City to be tested on a Wednesday morning, receive results by Friday morning, and head to the airport that afternoon for my 11 p.m. flight. (Postscript: Just over a week before my flight, Emirates changed its policy and stopped requiring tests from some passengers transiting through Dubai; unfortunately, it’s too late for us to order a mail-in kit and receive results in time for our flight—and given the changing regulations, I’m still happy to be following the stricter protocols.)

We’re here to help

Right now is a remarkable opportunity for global travelers who are vaccinated. When your friends say that travel is problematic as a result of the pandemic—rental cars aren’t available, service even at 5-star hotels is shoddy—the problem is they’re not planning their trips right! Travel can be spectacular now if you choose the right destination, know the savviest local fixers, and approach them the optimal way. Check out these recent trip reviews to see the difference that Wendy’s WOW approach to trip planning makes. And if you’re looking for a similarly carefree travel experience, contact us at Ask Wendy.

Be a safer, smarter traveler: Sign up for Wendy’s weekly newsletter to stay in the know. And read real travelers’ reviews of Wendy’s WOW List and use it to plan your next trip.

view out of airplane window of Cancun Mexico with jet engine in bottom corner

4 Things to Know About Airline Miles Now

The coronavirus pandemic has raised a lot of questions about air travel: routes, rules, restrictions, refunds, how much to spend, where to sit, when to book. And not least of all: What about my miles? Frequent travelers want to know what the current airline industry landscape means for all those points and miles they’ve been racking up or have had to re-deposit back into their accounts due to canceled travel plans.

We invited miles-and-points expert Gary Leff to speak in our Zoom chat last week about air travel in 2020 and 2021. Gary reports on this topic every day at his View From the Wing blog, and he works directly with travelers at his Book Your Award flight-planning service.

Here are the four things he wants to make sure travelers know about airline miles now, in his own words:

1. Your miles are generally safe, unless the airline goes out of business.

“Even if an airline goes into Chapter 11 bankruptcy, the frequent-flier programs are incredibly valuable. They’re often the most valuable part of the airline. United Airlines was just able to raise private funds for an airline at the $5 billion level now, backing the loans with its frequent-flier program. People were willing to put up $5 billion knowing that there’s substantial revenue there. American, for its part, is expected to put up its frequent-flier programs as collateral for a $4.75 billion CARES Act loan. The Treasury Department considers it to be pretty good as well. So your miles are generally going to be safe, as long as the airline itself remains in business.”

2. It’s going to be a pretty good time for frequent fliers in the near- and medium term—until airlines recover and fill their planes again.

“For paid tickets, up until now, there haven’t been a ton of great offers. That’s largely because there hasn’t been an opportunity to really incentivize travel. The airlines haven’t been using their loyalty programs to really drive business. Concern for health is a binding constraint. Restrictions on international travel are binding constraints. Once the circumstances of the world change, we’ll really start to see deals and mileage offers. The fact that there are empty seats will lead airlines to use their primary marketing programs to encourage filling those seats.

I think that award availability will be pretty good for a while too. As the airlines recover and print more and more miles (and eventually they will, and seats will begin to fill up), those points that we’re all earning very quickly will probably become worth less in the future. So I think it’s a good idea to earn and burn miles within roughly the same time period—meaning, earn those miles and then use them in the near term, rather than saving them for the future.”

3. For travel in the distant future, it’s generally better to use miles or points than to pay money, unless it’s for the most exclusive accommodations or remote flights.

“One of the things that I really like about miles is their flexibility. Certainly ticketing policies have been more flexible recently than they have been in the past, but mileage bookings have long been very flexible. If you need to cancel, you can put the miles back in your account, usually for a modest fee. Hotel bookings with points are also often very cancel-able as well, so they give you a lot of flexibility and peace of mind. You make a booking, and then if things don’t work out the way that you want, you can change often at the very last minute. (But always check the cancellation rules when making a reservation.)

I like taking a wait-and-see approach on booking paid flights right now. To folks who may have booked far in advance in the past, I’m saying to them: Wait, hang on to your cash. Except for flights to the most remote places, planes aren’t completely selling out. Holding off is often a good idea.

For mileage tickets, though, you may want to book the best available flights you see today. Because planes are empty, you might find your ideal seat. If you find a good but not ideal seat, you can keep checking for availability to improve and then pay a modest fee later to improve your trip.

4. Schedules will change, and that could be to your advantage.

“Schedules are going to change, so don’t assume that the flight that you book today is going to operate exactly the same way ten months from now.

Because the schedules aren’t real, the one advantage of a schedule change is that you may book a sub-optimal schedule with miles, and most airlines—certainly U.S. airlines—will be pretty darn flexible in terms of giving you an alternative. I’ve often used schedule changes to improve my itinerary.

Mileage tickets are very low-risk. They often aren’t exactly what you want the first time out, but if what you booked has changed, the airline will usually open up revenue inventory. At that point, you won’t be limited to what was available as an award, and then you can kind of get the schedule that you would have wanted.”

 

 

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Flying in 2020 and 2021: How Airlines Are Adapting and How Passengers Can Stay Safe

Air travel is a big stressful question mark for a lot of us right now. How safe is it? What steps are airlines and airports taking to ensure passenger health? How are airfares affected? And what about miles? We invited two air travel experts to answer all these questions and more during a recent Zoom chat.

Many of you may know our two speakers because Wendy has been recommending them for years. Brett Snyder is the founder of Cranky Concierge, a service that not only helps people find and book the best flight options, but also monitors those flights for schedule changes and subsequent refund/credit options. Brett also writes and hosts a podcast about the airline industry at Cranky Flier.

Gary Leff covers miles and points at his blog View From the Wing and also started Book Your Award, the go-to service for whenever you want to know how to get the best value for your miles and points. He understands the nitty-gritty of all the programs, so he knows how to move points from one program to another, who the partners are, and how to access hard-to-find award seats.

Below, we’ve excerpted their answers to help travelers figure out how to approach flight planning in 2020 and 2021.

Stay in the know about our future Zoom chats through our weekly newsletter; and if you have questions about how to approach your own trips during the time of COVID-19, write to Ask Wendy.

How can I find out which airports in my area are safe? And, once in the airport, what can I do to stay safe?

Brett Snyder: The airport experience is one that’s naturally going to be a challenge. You have a lot of people in a small indoor space, and so that’s where mask wearing becomes really important and hand sanitizer and all the stuff they tell you to do. But if you live in a city with multiple airports, a secondary airport might make you feel comfortable.

In the gate area, we have seen in some places they’ll block every other seat. As for boarding, they’re trying to do it in smaller group numbers, or back-to-front. But they still let the premium cabin and elite members board earlier, so it’s not true back-to-front.

Gary Leff: And do as much self-service as you can: Use the airline’s app to check in, so you have the boarding pass on your phone. Scan that yourself at the TSA line, scan it yourself at the gate. Airlines in many cases will let you print your own baggage tags and drop the bags off yourself, instead of involving someone else in the transaction. Your bag is still ultimately going to be touched by somebody else who moves it. But when you get your bag back at the other end, you’ve got your sanitizer. Self-service minimizes the touch points.

I feel more comfortable on the plane itself, where you have circulating outside air with HEPA air filtration, than I do inside the terminal. The interesting thing is that we really haven’t seen aircraft as vectors of significant spread. United CEO Scott Kirby may make the case more boldly than I would when he says that the aircraft is about the safest indoor environment that you could possibly have, but it is absolutely the case that we haven’t tracked a lot of spread to being on planes.

Which airlines are taking the most stringent and well-executed safety precautions?

Gary: I think all of the airlines are taking safety incredibly seriously. They’re doing more cleaning than they’ve ever done, with newer and more innovative technologies then they’ve ever used before. The differentiator is that middle seat. Delta, JetBlue, Southwest, and Alaska continue to limit the number of people onboard so that they don’t have to fill middle seats, whereas United and American do not. It’s a uniquely U.S. thing, this idea of blocking middle seats. On airlines worldwide. this is not something that you’re going to find.

Brett: Most of the airlines are now doing questionnaires asking if you’ve had any symptoms. Of course, it’s very easy for someone to lie about that unless it’s something that a gate agent can actually see. The questionnaire doesn’t help with pre-symptomatic transmission, of course, but it still does help, as does the wearing of masks.

Another thing to consider is that the smallest airplanes—50-seat regional jets like the ERJ-145s or the CRJ-200s—don’t have HEPA filters. Now, that doesn’t mean all regional aircraft. The planes with 70 or 76 seats—those do have HEPA filters. So, if you are concerned, you might want to avoid those really small airplanes.

What can I do if I book the flight and then discover that it’s packed?

Brett: Some airlines will block middle seats. But on American or United, you could walk on and find that the airplane is full. Those airlines are telling people ahead of time if their flight will be relatively full, and they’re letting people change without penalty if they want to.

Gary: Airlines that are blocking middle seats or capping load factors—they’re offering more value to customers, so I would choose one of them. Although I would not choose to take a connecting flight on one of them versus a nonstop on American or United.

Is there a difference in safety if I’m on a three-hour flight vs. a ten-hour flight?

Brett: Well, I’m not a doctor, but the longer the flight, the longer your potential exposure to the virus. So I would assume if you’re sitting next to someone for three hours and that person’s nose is sticking out of his mask, ten hours of that is worse than three hours of that. Also, if you think about meal services—because that’s when you’re allowed to take your mask off: On a longer flight, you’ll have more food or drink. But again, as Gary mentioned, there just haven’t been many examples of transmission in an airplane.

Gary: Worldwide, there is really only one flight where there’s a consensus that the virus might have spread on the plane—but it also could have been in the gate area or on the jetway. It was the March 1st London–Hanoi flight on Vietnam Airlines, where several people were exposed during that trip and developed symptoms of the virus afterward. Again, it may not even have been on the plane itself.

This is why I was so concerned early on when the U.S. was placing restrictions on arrivals. It was a mess where people were standing body-to-body in arrivals holds for hours. The plane is where I am not super-concerned. But there are a lot of other elements of the trip that you have to watch out for.

Will airfare increase dramatically?

Gary: At some point in the future. But in the near term, I think that we’re going to see a lot of deals because airlines have added more flights to their schedules than the number of passengers has grown, and so there are empty seats.

The only thing that I think would fundamentally drive higher fares is if there were a law, say, that required blocking middle seats, and it took a third of capacity out of the market. Then, all of a sudden, you would have so many fewer seats that customers would be bidding up to get access to.

That doesn’t seem to be in the cards, though, so I wouldn’t expect much higher fares, except if you’re going to some place that’s really difficult to get to right now. Like, right now, if you have to go to Australia, they’re only letting in a certain number of people every day.

What are the odds of getting reimbursed for unused tickets if we don’t travel in 2020?

Brett: The answer is: It depends, because every airline has a different policy. If it’s a refundable fare, great, go ahead and get a refund. But for the most part, fares are not refundable—or, if they are, there’s a hefty penalty that goes along with it. So the best thing you can do is just wait and hope for a schedule change. A schedule change would potentially allow a refund, and your chances are pretty good at this point that there will be a schedule change.

Where it gets tricky is with international carriers. The rules that govern what happens to the value of a ticket are based on which airline issued the ticket, even if you have multiple airlines on that ticket.

Gary: If you are not able to travel because of circumstances on the ground, you might think: Because it’s a force majeure event and they closed the border, contracts are void. But that’s generally not how it works. If the airline operates the flight—if the flight takes off and you’re not on it—you can get a credit for canceling, but they’re likely not going to give you back your money. So if you choose not to go or circumstances mean it’s obvious you shouldn’t go, but the flight travels, you’re far more likely to get a credit than a refund.

Are there any advantages to booking now for 2021 trips?

Gary: The reason to book now is if you see an incredible deal. By incredible, I don’t just mean a good price—I mean orders of magnitude better than what you usually see.

One reason to wait is that we don’t know what the world is going to look like. Places that look pretty good now in terms of COVID-19 may not look great many months from now, and places that look bad now might look much better many months from now. So my inclination is to wait where possible, and only jump at either an outstanding deal or because that particular flight is really important to you.

But schedules will change, so if you book a flight for ten months from now, don’t assume that it will still operate exactly the same way. The options are going to be different.

Brett: Also, if there’s decent mileage availability and you see a flight you like, there’s not that much risk in booking it. Be sure what the rules are with your program, but worst case, you can get your miles re-deposited for a relatively small fee.

But you can’t book for most of next summer yet. The general rule of thumb is about 330 days in advance of travel—that’s when schedules open up. As Gary said, though, none of those are real schedules for the most part—they will change.

 

Be a safer, smarter traveler: Sign up for Wendy’s weekly newsletter to stay in the know. And read real travelers’ reviews of Wendy’s WOW List and use it to plan your next trip.

Two teenage boys with masks on in business class of a United airplane during coronavirus

Our First-Hand Accounts of What It’s Like to Travel Now

Like many of you, I am certifiably stir-crazy right about now. I live in New York City, and I haven’t ventured farther than six miles from my apartment in four and a half months—and that’s just on long walks. So last Thursday, I found myself in the same boat as all the other grounded travelers who showed up for our latest Zoom chat: eager to hear aboutthe essential trips that Brook, Wendy, and Wendy’s husband, Tim, recently took. Not only because I am starving for some vicarious travel, but also because I want to hear reliable first-hand accounts from people I trust—experienced travelers who pay attention to the kinds of details and questions I’ll have when I’m ready to travel again myself. That’s the whole point of our Zoom chat series—to cut through the noise and share the travel intel that’s most relevant to you…and, we hope, soothe some of that restlessness and stoke future dreams of safe adventures.

If you didn’t make it to our “What It’s Really Like to Travel in the U.S. Now” Zoom chat, we’ve collected some of the highlights and tips below. Don’t miss our next get-togethers. On July 16, we’ll talk about smart family travel (including some of our favorite past trips and what those might look like going forward); and on July 23, air travel experts will forecast the near-future of flying. Sign up using our RSVP form, where you can also let us know what other chats you’d like to see and how we can help keep your travel brain inspired until you’re ready to hit the road again. In the meantime, stay safe! —Billie

What it’s like: In the car

Sunrise in Spartanburg, S.C. Road Trip, Wendy Perrin Covid-19

Sunrise in Spartanburg, South Carolina, June 23, 2020

Wendy: “It used to be that on a road trip, the place you stopped to get gas was the same place you got snacks and used the restroom. Now those three things need to be done in three different places. The convenience stores attached to the gas stations had ‘mask required’ signs but no one complied. So instead we used the bathrooms at state welcome centers—they were clean, spacious, and often touchless. To get food, we went to drive-throughs or found out what restaurants were ahead of us on the highway, then we’d call ahead and do curbside pick-up.”

Read more

What it’s like: At the airport

Two teenage boys walking through empty TSA airport security during coronavirus

The normally packed security lanes at Newark airport were empty when Tim flew. Note the social-distancing markers on the floor.

Brook: “I had to hand over my boarding pass and ID, I was not able to scan those myself. There were big jugs of sanitizer before and after, and all staff was wearing masks. It was easy to social distance at the airport. It didn’t have that empty apocalyptic feeling but it was noticeably empty, so it was easy to stay away from each other. I told my son to keep his hands in his pockets to keep him from touching anything.”

Tim: “At Newark airport we wore gloves because we knew we’d be going through security and handing papers to people. Once we got through, we took our gloves off because they’d gotten all sweaty. The airport reminded me of a casino at ten in the morning: Yeah, there are a few people there, but it’s pretty empty and not the same scene.”

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What it’s like: On the plane

Two teenage boys with masks on in business class of a United airplane during coronavirus

Because of the layout of this 787’s business-class cabin, Tim felt the last row was the safest.

Brook: “My parents bought us business class. That’s not normally how I travel, but we all felt the financial investment was worth it. My son and I flew United on a 757 with the upgraded Polaris class, so the seats were separate private pods. I originally chose the last row of the cabin to be farthest from the flight attendant and closest to the door. But when I got to the airport, I spoke to the gate agent (through Plexiglas) and had him move us to a row that was otherwise empty.”

Tim: “We also splurged on business class—in a United 787—and took the back row so we could be the last on the plane and the first off. We never walked past anyone; we just got on and got in our seats. We did not use the lavatory. We wore masks and also tried goggles. They didn’t work very well; they fogged up. So on the return flight we wore Face Shields in addition to the masks. Leaving the plane, everyone got up and wanted to leave at once. So even though the plane was only a third full, that final moment was problematic and made us uncomfortable.”

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What it’s like: Getting to/from the airport

empty Avis car rental lot at SFO airport San Francisco California during coronavirus

SFO’s normally full Avis rental-car lot had very few cars available.

Tim: “In California, we had reserved a rental car at SFO. There were five people in front of us at Avis, and two people behind the counter, and it took us an hour and a half to get our car. First they said they had no cars available. (Apparently they’re selling off some of their fleet.) Then they said it was taking longer to clean the few cars they do have. So factor in a lot of time when picking up a rental car. Also, leave more time for air trains; they may be running on a slower schedule.”

Billie: “I’ve taken five rideshare trips over the past few months in NYC. Four out of five times, the driver had installed a protective barrier between the front and back seats (usually a custom-fit Plexiglas wall, but one time it was a taped up shower curtain), and in every case, the drivers opened the windows and were patient while I wiped everything down before I got in. Lyft and Uber both require that passengers and drivers wear masks. If you’re not wearing one, the driver can refuse to let you in and cancel your ride; likewise you can cancel the trip for health safety reasons if you are not comfortable.”

What it’s like: At hotels

Flamingo Resort hotel clean and dirty jars for pens during coronavirus

The poolside bar at the Flamingo Resort separated used pens (for signing bar bills) from unused ones.

Tim: “For our nights in Santa Rosa, we picked an older hotel I’ve known for years (The Flamingo Resort) because it had an upstairs balcony with a sliding glass door, and we knew we could keep that open at night, to keep the room ventilated. I gave Charlie a pack of wet wipes, and he wiped everything down (the rental car too). The TV remote was already in a plastic bag, but we wiped it down too. We left the windows open, and did not have the staff come in while we were there. Having the balcony worked out well. We put the Do Not Disturb sign on the door the entire time we were there, and I would go find Housekeeping and trade in towels. Everyone inside the hotel wore masks, but around the pool everyone took them off and stayed socially distant. There were also about a dozen dogs around the pool, which was interesting.

Then we spent a week camping in the Mendocino National Forest. I was pleasantly surprised how militant they were—even at the little general store deep in the woods—about masks and social distancing.”

Read more

 

Be a safer, smarter traveler: Sign up for Wendy’s weekly newsletter to stay in the know. And read real travelers’ reviews of Wendy’s WOW List and use it to plan your next trip.

United Airlines 787 Dreamliner Polaris business class cabin Flight from Newark to San Francisco during coronavirus Wendy Perrin boys

If You Have To Fly in a Pandemic, Here’s Where to Sit on the Plane

UPDATE ON JULY 19: It’s been 14 days since Tim and the kids returned from California, nobody got sick, and both kids tested negative for Covid-19. (Tim was not tested.)  This update does not represent a recommendation that people fly; I am simply reporting the outcome of my family’s decisions, as described below.

As you know from Steps to Reduce Your Health Risk When You Fly, the problem with flying nowadays is likely not the air on the plane; scientists say the HEPA filtration system generates hospital-quality air. The problem is the close quarters and the unpredictable behavior of other passengers.  While it may be impossible to know with certainty how empty or full a flight will be or whether there might be passengers who refuse to wear masks (note: major U.S. airlines require passengers to wear masks), it is certainly possible—if you need to make an essential airline trip (remember, the CDC advises against non-essential travel)— to choose an aircraft layout and seat location so as to mitigate your risk.

That was my goal when I had to book a transcontinental flight for my husband and two sons. They flew from Newark to San Francisco on United Airlines on June 25. Based on their experience, here’s my advice for picking planes and seats so as to lessen your risk:

Know which airlines will keep seats empty during your flight.

Back in April when I booked the flight and chose the seats I wanted, United was blocking certain seats to try to maintain some space between passengers. But I knew I could not count on those seats remaining empty. United offered no guarantee that it wouldn’t fill every seat if it could. And, in fact, United is now no longer blocking seats; this week, the airline’s communications chief, Josh Earnest, said that blocking middle seats is just a PR strategy and not a safety strategy, since it still doesn’t keep passengers six feet apart.

By contrast, Alaska Airlines, Delta, Jetblue, and Southwest promise to keep certain seats blocked through at least the end of July: Alaska says it will block middle seats and cap flights at 65% capacity through July 31. Delta says it will block all middle seats, and some aisle seats in aircraft with 2×2 seating configurations, through September 30. Jetblue is blocking seats through July 31: middle seats on big planes, aisle seats on small ones. Southwest says it will block middle seats through September 30.

American and United are booking their flights to capacity when possible. United says it will alert passengers beforehand if their flight is “expected to be fairly full.” If you want to change your flight, the airline will let you do so for no fee; if you want to cancel, the airline will give you a credit toward a future flight in the amount that you paid. (See the “Prioritizing Your Well-being” section here.)  I recommend calling the airline ahead of time to check how full your flight really is (as opposed to waiting for the airline to alert you).

If you’re going to splurge on a business-class seat, pick an aircraft model where that will make a big difference.

I wanted a nonstop flight (to reduce time in airports), which limited my options to Alaska, Jetblue, and United. On United.com, as I pulled up flights during the search process, I compared every plane on offer between Newark and San Francisco by clicking to find out the aircraft model and view the seat map. My goal was to put as much physical distance as possible between my family and other passengers, and if there was ever a time when I was willing to pay more for that, this was it, so I checked out all the business-class options too. I saw that United was flying a 787-10 Dreamliner with the Polaris business-class cabin. The seat design means that you get something akin to your own cubicle onboard. Here’s a 3-D, 360-degree view of the cabin, so you can see how each passenger is partially shielded and how there are many solitary window seats with no aisle seat next to them. (If you hold your cursor down on the 3-D view and scroll in a circular fashion, you can “tour” the cabin.)  And the seats were surprisingly affordable (this was back in April, when the coronavirus outbreak was peaking in New Jersey).

It was the combination of the seat design, the cabin spaciousness, the newness of the plane, my elite status with United, and the price—plus the fact that if I needed to change the flights, United would have the most other flights to choose from—that made this option the best for my family’s needs. (If you’re comparing flights and can’t easily determine the aircraft model, seating configuration, and other seat details via the website you’re using, you can do your seat research on Seatguru.)

teenage boys traveling in business class United flight with masks on

My kids had seats with protective barriers.

When choosing your seat location, consider all the factors that might protect you from other people’s movements.

After studying the layout of the seats in the business-class cabin, I assigned my family seats in the last row. Here’s why I wanted the last row:

  • Since the business-class lavatory is at the front of the cabin, there would be no foot traffic past them to/from the lavatory.
  • The other passengers in the cabin would be seated in front of them, facing forward, so if any of those passengers were to cough or sneeze, they would hopefully do so in the opposite direction from Tim and the kids.
  • The aircraft door is immediately behind that row.  This increased the probability that my family could board the plane last and not have to walk past already-seated passengers. (Boarding the plane last meant they could avoid standing in line at the gate.) They would also probably be able to disembark first.

Tim reports that we made all the right decisions and that the flight felt very safe, as did the entire airport experience. Newark airport was empty. In the TSA line, nobody touched anything. At each gate was a gallon jug of hand sanitizer. When they boarded the plane, they were given wipes so they could wipe down their seat area. Every passenger Tim saw onboard wore a mask. Every airport staffer and traveler he saw at EWR and SFO wore masks, although a few passengers at SFO had their masks at their chins as they spoke on their mobile phones.

United flight crew attendant with mask around chin

The purser was the only person Tim saw onboard whose mask was not covering his nose and mouth.

Tim reports that there were only two exceptions to his sense of safety on the flight: (1) The United Airlines purser wore his mask at his chin instead of over his mouth and nose. (2) At the end of the flight, passengers were in a rush to get off the plane and kept only about two feet of distance from one another when emerging from their seats and moving from the plane to the jetway.

Based on my family’s flight experience, we have a few more tips to share:

When I dropped Tim and the kids off at Newark airport, they wore goggles, but they’ll be trying out face shields on the return flight.

  • Consider wearing a face shield (in addition to a mask). It can protect your eyes or at least prevent you from touching your eyes with unwashed hands.  When I dropped Tim and the kids off at the airport, they wore goggles recommended to us by a friend who is an E.R. doctor. The goggles fogged up, though, so I’ve shipped face shields to the boys for the return flight.
  • Use the lavatory earlier rather than later.  As you know from Steps to Reduce Your Health Risk When You Fly, the lavatory is cleaner earlier in the flight.  My family’s goal was not to use the lavatory at all.  And they succeeded!  They used the airport restroom immediately before boarding and immediately after disembarking. (And they report that everything in the airport male restrooms was touchless.)  During the flight, they never left their pods; they stayed nestled down behind their privacy barriers.
  • Bring a sweater. They turned their air nozzles on for purified air throughout the flight, but those nozzles blast cold air, so it got chilly.
  • Bring food. Newark airport was empty, with restaurants and almost everything else closed except for one convenience store on each pier. Tim and the kids brought deli sandwiches from home, in case the food service on the flight didn’t happen or didn’t appear to be safe. As it turned out, everything served to them—including silverware—came wrapped in plastic.

 

stock photo of toy airplane on stack of masks and passport with a globe signifying travel during Covid

Steps to Reduce Your Health Risk When You Fly

Now that some countries are reopening to U.S. travelers, and require international flights to get there, we’ve asked health experts to outline the most important steps travelers can take to limit their chances of contracting or spreading the coronavirus when they fly.

Starting with how you transport yourself to the airport, and ending with how you exit it at your destination, there are many tricky touch points to plan for. One factor in your favor, though, is that you’re not likely to encounter crowds at the airport or on the plane right away. According to Airlines for America, the trade association and lobby group for the U.S. airline industry, U.S. airline passenger volumes are down nearly 90%, and the TSA is screening 88% fewer travelers compared to this time last year.

That could change with time, however: Your airport could see a wave of restless travelers, or your particular flight may be the unexpectedly popular one. So it’s smart to be prepared.

Making the decision to fly

First, we want to be clear that the CDC and the U.S. State Department are still advising Americans to avoid all nonessential international travel. The CDC has this advice about the risks of contracting COVID-19 when traveling by planes specifically: “Air travel requires spending time in security lines and airport terminals, which can bring you in close contact with other people and frequently touched surfaces.” It also notes the difficulty of social distancing. So thinking carefully about whether to even take a trip is your first line of protection.

“The decision is important,” says Dr. Petra Illig, an aerospace-medicine physician based in Anchorage, Alaska. Dr. Illig was a CDC quarantine medical officer during the Ebola, H1N1, and MERS outbreaks, worked as regional medical director for major airlines, and currently serves as secretary of the International Airline Medical Association. “You have to decide: Do I really need to make this trip and are there other alternatives?” If the answer is yes, you do need to make the trip, then plan for potential pitfalls, like getting stuck at your destination, requiring hospitalization there, needing prescription refills, or not being allowed in when you come back home. Consider your contingency options and make sure you have all the necessary items with you in your carry-on: not just your medications (and enough to last in case you do get stuck), but also information about your medical status, physicians, allergies, insurance, and an emergency contact. “Plan for not coming back when you want to,” she says.

Getting to/from the airport

The best way to minimize your risk of exposure is to drive yourself to the airport and park there, says Dr. Krutika Kuppalli, an infectious diseases physician based in California who also serves as vice chair of the Infectious Disease Society of America’s Global Health Committee and who served as medical director of an Ebola treatment center in Sierra Leone during the 2014 outbreak. “The next best option would be to see if someone you know (preferably someone that you live with and have been around frequently—i.e. someone in your bubble) can drive you. Even if you do this, I would recommend wearing masks and practicing good hand hygiene, since being in the car is an enclosed space that potentially places you at risk.” If you have to take an Uber, Lyft, or taxi, she recommends “wearing a mask, using good hand hygiene, and if possible having the windows down for air circulation.”

Checking in

Check in online whenever possible so that you don’t have to interact with any people or touch any kiosk screens. The same goes for checking luggage: Try not to.

When you do have to check in at the airport, be conscious of the things you touch and that other people have touched. “At the counter, don’t give your ID to the person: Try to handle it yourself,” says Dr. Illig. “Same with credit cards—try not to let people hold your card.” If you have to use a kiosk screen, wipe it down first, and then wipe your hands (or gloves) right after. “I already have my gloves on when I’m going into a place where I have to handle things,” she continues, “because I find it a lot easier to sanitize my hands if I’m wearing gloves rather than constantly washing my hands, which you can’t always do. I can vigorously use Lysol wipes on the gloves.”

Dr. Illig’s trick: Keep a Ziploc bag of wipes with you at all times. “But make sure it’s well sealed,” she cautions, “because the alcohol on them will evaporate quicker than the water in them. Just because the wipe is wet doesn’t mean it’s effective.”

TSA screening/baggage handling

Since you’ll be interacting with people, Dr. Kuppalli advises wearing a mask when you go through TSA screening. “Going through the Whole Body Image scanner should not pose any additional risk to people,” she adds. “However, if the screener has to do a pat-down or any additional screening, they may get close to you. The best thing you can do is protect yourself with your mask, and you have the right to ask the agent to wear clean fresh gloves and to wear a mask.”

What about all those shared surfaces you’ll have to put your bags on—conveyor belts, screening bins, and, at the other end of your journey, baggage-claim carousels? How much should we stress about those? “I wouldn’t worry about it,” says Dr. Illig. “You’re not going to lick your bag, so even if it comes into contact with something, it’s unlikely it will have enough particles attached to the handles of your bag [to transfer if you] pick it up and then touch your nose.” She explains that while we’ve all heard the reports about how the virus can be detected on certain surfaces for hours or days, that detection does not necessarily mean the virus is alive. “The testing we do now is for the genetic fingerprint of that virus on the surface. That doesn’t mean the virus was alive or can be infectious; it just means the RNA is still evident but the virus is most likely not capable of infecting a living cell. Plus it requires a certain amount of virus [to start an infection].”

Still, Dr. Kuppalli says she usually wipes down the outside of her bags after going through security, and then she washes her hands—because when touching luggage, that should be your main concern. “The most important thing to remember is that after handling your items, your hands will be dirty, so you don’t want to touch your mask, mouth, eyes, or nose,” she explains. “You want to make sure to clean your hands with hand sanitizer or soap/water first. As long as you do that, you will be fine.” And remember: The TSA now allows you to bring 12 ounces of hand sanitizer in your carry-on, so don’t be stingy.

Waiting in the airport

The time when you’re waiting in the airport for your flight to take off seems riddled with traps. Should you avoid hanging around the gate? Is it safe to buy snacks or drinks? And what about using the bathrooms?

“I would avoid the crowded gate and food courts,” says Dr. Kuppalli. Instead, she suggests looking for an empty gate close to yours and camping out there until it’s time to board. She adds that buying food or drinks is probably fine, but be sure to wash or sanitize your hands before you eat anything.

“The place I get most nervous are the bathrooms: There you have to be ultra cautious,” says Dr. Illig, who suggests looking for one that’s not crowded and getting in and out as quickly as possible. “You want to think about everything you might touch, and try not to touch it.”

Dr. Kuppalli agrees: “The main concern are the high-touch surfaces that may not be cleaned as often or as well as one would hope. Wash your hands completely with soap and water for at least 20 seconds while scrubbing between the webs of fingers, under nails, and on both sides of hands.”

On the airplane

Let’s clear up a common myth first: The air on a plane is not a big cloud of germs; it’s not what makes people sick. U.S. airlines use HEPA filtration systems to generate hospital-quality air, and that air is cycled so frequently that infection risk is low.

“According to the WHO, research shows there is little risk of any infectious disease being transmitted onboard an aircraft because the aircraft cabin air is carefully controlled. Ventilation provides a total change of air 20 to 30 times per hour,” says Dr. Kuppalli. Even the CDC is trying to set the record straight with this information on its page about air travel: “Most viruses and other germs do not spread easily on flights because of how air circulates and is filtered on airplanes.”

In a recent essay for the Washington Post, Joseph Allen, an assistant professor of exposure assessment science at the Harvard T.H. Chan School of Public Health, explained that airplanes are rarely the source of disease outbreaks. He pointed to a study on the risk of infection posed by a person with tuberculosis to 169 other passengers. The answer: between 1 in 10,000 to 1 in a million. And that’s without everyone wearing masks.

Nevertheless, the airline industry is still trying to better understand how coronavirus and other pathogens behave in cabin air—and what they can do about it. As reported by The Wall Street Journal, Boeing and Airbus have started conversations with the FAA, the CDC, and a few universities to figure out and address in-flight risk factors. Those discussions could lead to academic research grants and studies that would inform the way airplanes are designed, maintained, and ventilated.

In the meantime, the air nozzle above your airline seat blasts purified air, so turn it on and position it toward you throughout your flight.

Other passengers

The air is not the problem. People are. “The greatest risk is really your distance to the next passenger,” says Dr. Illig.

Airlines are attempting to address that problem. Members of Airlines for America (A4A)—which include Delta, JetBlue, American, United, Southwest, Hawaiian, and Alaskan airlines, and which require passengers and staff to wear masks all the way through from check-in to de-planing—are trying out tactics such as back-to-front boarding, staggering passengers, and not selling middle seats. (Update: Several airlines have recently announced they’ll end this policy and sell planes to full capacity, including American, United, Spirt, Air Canada, and WestJet). Still, as Dr. Illig points out, even if the middle seat next to you is open, you’re still not a full six feet from the person in front of or behind you. “Therefore, it’s even more important to have everyone wearing a mask,” she says.

At this point, though, so few people are flying that crowded planes are unlikely to be an issue. If you feel uncomfortable because you’re seated close to another passenger, talk to the flight attendant about switching. If the passenger count is very low, the flight attendants might have to strategically space out the seating arrangements to keep the plane balanced (this happened on my own last flight, back in March).

There are reports that suggest that choosing a window seat provides a little extra safety, because it limits the number of people surrounding you. Window passengers are also less likely to get up during the flight to go to the bathroom or walk the aisle—times when you’d be exposing yourself to other people’s germs.

Wendy has been hearing from travelers who’ve decided to splurge on business- or first-class seats in order to reduce the number of passengers within their six-foot radius. They’ve assigned themselves window seats in order to reduce contact with people passing through the aisles (their specific airlines have blocked off the aisle seats next to them for now). These travelers have also assigned themselves seats in the last row of the upfront cabin, figuring that if other passengers in the cabin sneeze or cough, they’d rather be sitting behind those passengers than in front of them. Plus, in the last row (or the first), there are fewer people seated close to you.

Your seat area

Airlines are already upping their hygiene efforts (for example, member airlines of A4A are using electrostatic foggers for sanitization), but it’s a good idea to wipe down your seat area anyway: buckles and seatbelts, trays, screens, windows and window shades, armrests, overhead lights and fans, call buttons, and the overhead bin.

“I would mostly recommend that passengers do the things we have been recommending since the outset of the pandemic,,” says Dr. Kuppalli, “wear their masks on board so in case they are sick they don’t spread their infectious droplets to others; if possible, maintain their distance from others; wipe down their seats, seat buckles, tray tables and other surrounding high-touch surfaces with disinfectant wipes prior to takeoff; and use hand sanitizer before eating/drinking or touching their face mask.”

The bathroom

If it’s a long flight, you might have to face your biggest challenge yet: the tiny airplane lavatory. “The bathroom is definitely a place of concern just because it is a small, confined space,” says Dr. Kuppalli. “As the flight goes on, I would be increasingly concerned about it.” She and Dr. Illig have the same advice: Exercise caution, don’t touch anything you don’t have to touch, and wash your hands. “Whatever you touch is possibly contaminated, so I would wear gloves,” says Dr. Illig. “And if you can’t [use gloves], use a towel or something to touch any surface. Then after you leave the bathroom, don’t touch your face, and when you get to your seat, decontaminate your hands whether you’re wearing gloves or not.”

Arriving and exiting the destination airport

Depending on where you’ve traveled to, you might have to navigate passport control, customs, and baggage claim when you land. Follow the same precautions as you did when you departed from your home airport: Wear a mask, wear gloves, limit your interactions with people and shared items, maintain social distance (maybe wait for the impatient crowd around the baggage carousel to dissipate before you grab your bag), don’t touch your face, and—as always—wash your hands.

“I wish I had some cool secret or magic, but it’s just sticking with a pattern,” says Dr. Illig. “The problem is when people break the pattern, then they’re at risk for contaminating themselves. Follow the same steps, ingrain them into your brain.”

This article was originally published May 30, 2020. It has been updated.

 

Be a safer, smarter traveler: Sign up for Wendy’s weekly newsletter to stay in the know. And read real travelers’ reviews of Wendy’s WOW List and use it to plan your next trip.

map with beach chairs -2734535_1920 CR Pixabay

Airline Miles and Points: How to Get the Best Award Flights in 2020

The major U.S. airlines haven’t had to work very hard to win our business over the past several years. With the economy growing and the number of carriers shrinking (thanks to mergers), their planes have been packed. And since they’re able to sell their seats, they aren’t too interested in making them available for award travel. That’s why your best bet for using miles in 2020 is to look abroad to these airlines’ alliance partners, many of whom fly to the U.S. and do have empty seats. On these partners, you’ll get the greatest value exchanging your miles for international business and first class. Here are five more ways to get the most out of your miles this year:

Be flexible…and persistent.

The key to getting the award ticket you want is to be willing to consider a range of dates or at least connecting flights. If your heart is set on the only non-stop flight on your route and there’s only one day you can travel, it might work out, but the odds aren’t in your favor. Airlines don’t always make it easy to find the awards either: American Airlines features only some of its partners on its website, and Delta.com and United.com frequently throw errors. Pick up the phone and call, but know that the agents aren’t always incentivized to be helpful either. I never assume that no means no in air travel until I’ve heard it three times.

Here are just a few of my go-to routes for redeeming premium-cabin award travel where I find a great deal of success:

•Air France business class using Air France’s own miles (transfers from major bank programs)
•Singapore Airlines business class using Singapore’s own miles (transfers from major bank programs)
•Emirates first class (Emirates is an American Express and a Chase transfer partner)
•Korean Air first class using Korean’s miles (transfer from Marriott)
•Cathay Pacific business class for four passengers if booking 6–11 months in advance (American or Alaska miles)
•Asiana business class (United partner, bookable with miles from any Star Alliance program)

Your credit card choice matters more than your airline choice.

Miles aren’t about flying anymore. About two-thirds of miles are sold to and awarded by third parties, largely credit-card–issuing banks. There’s intense competition for credit-card customers. Use that to your advantage. These are my picks for the best credit cards for travelers.

Airline credit cards are for benefits, not spending.

If you don’t fly one airline enough to earn frequent-flier elite status, but you do fly one several times a year, get their credit card. At a minimum, that will entitle you to free checked bags and priority boarding It also means you won’t be forced to gate-check your carry-on, and you will be able to bring on a carry-on even if you’re booked on a dreaded Basic Economy fare on United. But don’t put any unnecessary spending on the airline credit card, because….

Bank programs that transfer to miles earn rewards faster and give you greater flexibility.

Even if you want to collect Delta miles, the Delta card doesn’t earn the most SkyMiles. American Express Membership Rewards cards transfer to SkyMiles and to other airlines too, and they earn points faster than the Delta card. The same is true for the United card and Chase’s Ultimate Rewards products, such as the Sapphire Reserve.

Use an airline card for the benefits, but put your spending on a card whose points—like American Express Membership Rewards or Chase Ultimate Rewards—transfer to a variety of mileage programs. You’ll earn more points, and you’ll have the flexibility to put them where you need them later, once you know the trip you want and which airline has availability.

Consider buying your ticket (with money, not miles).

Even though planes are full, fares are lower than they were just a few years ago. First, there’s competition from ultra-low-cost carriers such as Spirit and Frontier in the U.S. and Norwegian across the Atlantic. Second, airlines are now better able to offer lower first-class fares because of changes to the technology they use—especially for premium cabins. Domestic first class used to be several times more expensive than coach; now it’s frequently less than 50% more.

Business class and premium economy go on sale. In addition, British Airways will give $200 off even a sale-fare business-class ticket to AARP members (and this is stackable with a 10% discount for Chase British Airways credit-card customers). There are great deals out there. Take advantage of them when they pop up, rather than searching for award trips that require greater flexibility (and sometimes too many miles). Consider premium economy—akin to domestic first class—rather than business class, especially for daytime flights when you don’t need that bed. Norwegian, especially, sells it at bargain prices to Europe.

Once coronavirus concerns subside, be on the lookout for cheap business class fares to and through China. China Eastern, Hainan, Sichuan, and Xiamen all run sales and sometimes their U.S. counterparts will match pricing. Once you’re in Asia, buying cheap tickets to your final destination or redeeming miles to local destinations can make great sense.

There’s still tremendous value in frequent-flier programs, but that value is only really achieved by using miles to fly on non-U.S. airlines—or by transferring miles to the programs offered by those international airlines, if you’re willing to venture into the less familiar.

 

Gary Leff is the points-and-miles expert behind View from the Wing and the award-flight booking service BookYourAward.com. Follow him for smart takes on airlines, credit cards, points and perks on Facebook and Twitter, and sign up for his newsletter at View from the Wing.

Singapore Airlines premium economy seat

How to Get the Best Business Class or Premium Economy Flight Experience

Figuring out how to get the best value on air travel is one of life’s most infuriating challenges. It’s not just about the dollar value of airfare either: The algorithm travelers have to invent in order to rank competing priorities of seat comfort, seat location, checked luggage fees, overhead bin space, boarding order, Wi-Fi access, power outlets, inflight entertainment options, and mileage rewards is more complicated than the one Google uses to return your everyday search results.

To help travelers cut through the noise, we asked air-travel booking guru Brett Snyder for insights and strategies on how to get the best flight experiences and airfare values. Snyder founded a company called Cranky Concierge, which specializes not only in ferreting out the smartest routes and fares for your specific trip, but also in monitoring your chosen flight to let you know asap if anything goes wrong and, even more crucial, provide emergency rerouting assistance if your flight is delayed or canceled, or if you miss a connection. Snyder’s deep knowledge of the air travel world is one reason we invited him to speak at our 2017 Global Travel Summit, and it’s also why we tapped him for the following tips. “The idea is that there are trade-offs in travel,” Snyder told us. “And you can pick and choose the things that matter to you to find the best options for what you want and need to do.”

At the 2017 Wendy Perrin Global Travel Summit Brett Snyder of Cranky Concierge shares tips on how to get the best flight experience for your dollar

At the 2017 Wendy Perrin Global Travel Summit, Brett Snyder, founder of air-travel-assistance company Cranky Concierge, shares tips on how to get the best flight experience for your dollar.

How to Get the Best Business Class Flight Experience

The challenges:

“Lots of airlines have ‘flat beds’ now, but not all flat beds are equal,” Snyder cautions. “[Travelers] don’t always know what the seats are like. How would you know that the Emirates 777 doesn’t have fully flat beds, or that different aircraft on the same route don’t have the same seats?” Two other critieria to consider are the cabin’s seat layout (do all seats have direct aisle access?) and whether each seat is a private cocoon. “Having a leading business class [used to mean] you had to have flatbed seats, but then the goalpost moved and became direct-aisle access,” Snyder says, before explaining why this is important: “United still has some planes without direct-aisle access, which means most of their seats are 2-2-2. So if you’re traveling with kids, you can be sitting next to them—it’s still a flatbed but at least you’re there with them. But Virgin Atlantic, across the fleet, the seats are basically individual seats. You can have your kid near you, but not right next you, and you won’t see them from your seat because they’re meant to be private.”

The solutions:

Snyder recommends three tools that help inform a clear picture of what you’ll be getting in a particular business class cabin.

  • One is SeatGuru, where the seat maps show the layout of the cabin. “Those seat maps won’t tell you much about how great or terrible the product is; you’ll just see a square where the seat is,” he says. “But it’ll tell you whether you’re sitting together with someone or not.” The catch is that airlines often have multiple configurations on each aircraft type, so you need to make sure to compare the airline seat map with Seatguru on your specific flight to make sure you’re looking at the right one.
  • Brett’s other tool recommendation is online trip reports. These are photo-heavy, often very detail-oriented reviews written by travel bloggers about their specific flight experiences. “A seat map will tell you there are flatbeds, but a trip report will say, Yeah and they’re shredded and half of them didn’t work,” Snyder says. “We send these to clients all the time if they’re trying to decide between two flights.” He names One Mile at a Time, The Designair, Travel Codex, and TravelSort as a few he regularly points his own clients to. Some trip reports span the whole flight experience: what the lounge is like, the check-in process, the boarding process, the inflight food, and more. “Typically what I do is Google, for example, ‘Emirates 777 business class trip report’: include the airline, the aircraft, the cabin, and the words ‘trip report’. Then look at the pictures,” Snyder says. “That’s what we’re really trying to show people with this: what it really looks like on the airplane.”

How to Get the Best Economy Flight Experience     

The challenges:

If you can’t afford business class—or simply prefer to spend your travel dollars elsewhere—how do you nevertheless maintain some level of comfort and dignity?

The solutions:

Snyder has three suggestions for making your flight comfortable if you opt to turn right, rather than left, when you board.

  • To save money, but still have a better overall flight experience, consider coach or premium economy on the way home. “One example I like is if someone is going on their honeymoon,” Snyder says. “They get married, they’re going to the airport soon after, and they want to sit in business class—they want the champagne and to continue in the halo of the wedding. But after two weeks, you just want to get home, so maybe you don’t care. If you had to choose [where to delegate your funds], you could just sit in coach. Another example is if you’re going to Asia and even if it is your honeymoon, let’s say going over it’s a daytime flight, but coming back it’s an overnight flight, so you might want business class on the way back so you can sleep. Just piece it together based on the budget you have and what’s important to you.”
  • Get to know what “premium economy” really means. “An increasing number of airlines have premium economy, but it’s very different from what people in the United States think,” Snyder says. “It’s not just a coach seat with a little more leg room.” Real premium economy, he explains, has wider seats, more legroom, often a leg rest, upgraded food, priority boarding, a smaller cabin. “So it almost feels like domestic first class, which isn’t all that great but it’s better than coach. For some people, that’s a great upgrade over what you’re used to, and it’s a whole lot nicer and more affordable.” Snyder notes that American, Delta, and United all have a premium economy category and do a good job with it, as do foreign carriers Virgin Atlantic, British Airways, Lufthansa, Air France, Alitalia, Japan, ANA, Cathay Pacific, Singapore Airlines, and Air New Zealand.
  • Snyder speculates that the number of low-cost airlines flying over the Atlantic is likely to increase in the near future, so travelers should keep their eyes open for news on this front. “Norwegian is the most visible of these so far,” he says. “They are flying to a ton of places, and it’s only going to continue. They also have cheap one-way fares. Long-haul one-way flights are traditionally very expensive,” Snyder explains, so this development is valuable: Travelers can now use miles for a one-way ticket to Europe, then buy a ticket home that won’t be outrageously expensive. Snyder raises all the usual flags about low-cost airlines: You have to pay extra for food and baggage, etc., and if something goes wrong with your flight, an airline like Wow doesn’t have the same support as, say, United, where there’s a network of airline partners to help take you where you need to go. Still, Snyder says, the low-cost airlines have their benefits: “We have often found that it can be cheaper to buy two one-ways on Norwegian than a round-trip.” Interestingly, all of this is good news for every traveler, not just those trying to fly on a shoestring: Snyder expects this competition to drive down pricing on the bigger-name airlines.

Be a smarter traveler: Use Wendy’s WOW List to plan your next trip. You can also follow her on Facebook and Twitter @wendyperrin, and sign up for her weekly newsletter to stay in the know.

Beautiful beach landscape with overwater bungalows Gili Lankanfushi in the Maldives

Why You Should Travel Between Thanksgiving and Christmas

The window between Thanksgiving and Christmas is one of the smartest times of the year to travel.  From the Tuesday after Thanksgiving weekend until approximately the Thursday before Christmas week, tourists are scarce, hotel rates are low, free upgrades abound, and in much of the world the favorable prices coincide with either lovely post-rainy-season weather or festive-winter-wonderland holiday charm. True, you may miss holiday parties back home, but you’ll also get away from all that holiday traffic and lines at the mall. Personally, I’d rather do my holiday shopping in Europe’s Christmas markets or in the cellars of Argentina’s wine country.

One year my own between-the-holidays trip was a cruise from Barcelona to Rome to put Viking Cruises’ new Viking Star to the test. I’ve sailed in the Mediterranean in December before, and it has its pros and cons: It can be chilly on deck or on your balcony, and the sun sets at about 4 p.m., so there are fewer hours for sightseeing than in summertime. But onshore you get pleasant sightseeing temps in the 50s and 60s—especially along the French Riviera and on islands like Malta and Sicily—and it’s a relief not to have to battle the peak-season tourist crush.

While the period between Thanksgiving and Christmas is not the optimal time for a Mediterranean cruise, it is an optimal time for the following seven places. If you’re headed to any and want to book your trip so as to get the maximum experience for your money, you may ask our advice here.

Hawaii

Four Seasons Maui balcony

Four Seasons Maui. Photo: Four Seasons

With the exception of Thanksgiving, all of November through December 18th or so is uncrowded, with hotels offering deals of the pay-for-three-nights-get-four and pay-for-five-nights-get-seven variety. Look for values on Maui, Oahu, and the Big Island in particular.

The Caribbean

Hermitage Bay, Antigua

Ocean views at the Hermitage Bay Resort in Antigua. Photo: Hermitage Bay Resort

Hurricane season is over, the weather is sunny and clear, and upgrades abound at blissfully empty five-star resorts in the Caribbean islands.

Mexico

three orange beach chairs and a green umbrella facing the ocean in Puerto Vallarta Mexico

Puerto Vallarta, Mexico. Photo: Shutterstock

‘Tis the season for fourth-night-free and fifth-night-free deals in Mexico up until December 18th or so.

Europe’s Christmas Markets

A Christmas market in Vienna, Austria. Photo: AmaWaterways

One year, my between-the-holidays trip was a European river cruise focused on the magical Christmas markets of Central Europe. I’ve traveled in Austria and Germany in practically every month of the year, and the holidays is my favorite time, thanks to the homespun festive decorations everywhere, the mouthwatering holiday foods, and the concerts and other celebratory activities in towns large and small, not to mention the stomach-warming glühwein and the ease of meeting and chatting with locals at the outdoor markets. It’s not very cold; if there’s any snow, it only adds to the atmosphere. Darkness falls at 4:30, but it’s not a disadvantage because the towns are gorgeously lit up at night and there’s plenty to see and do after dark. Here’s how to plan the perfect trip to Europe’s Christmas markets.

New Zealand

View of the Hauraki Gulf sea, taken from the Owhanake Coastal Track on Waiheke Island, New Zealand on a cloudy day. With hills and trees.

View of the Hauraki Gulf sea, taken from the Owhanake Coastal Track on Waiheke Island, New Zealand. Photo: Shutterstock

I chose early December for my honeymoon in New Zealand. We had perfect late-spring weather and blossoms from the tip of the North Island to the toe of the South (remember, summer starts circa December 21 in the southern hemisphere), and conditions were great for the crazy adventure activities we did, from jetboating in Queenstown to blackwater rafting in Waitomo.

The Maldives

Beach views from Gili Lankanfushi, Maldives

Beach views from Gili Lankanfushi, Maldives. Photo: Gili Lankanfushi

Early December brings lovely weather, optimal conditions for snorkeling and diving, and extraordinary values at the over-the-top private island resorts you find only in the Maldives.

Argentina/Chile/Patagonia

vineyards with snow-capped mountains in background Mendoza Argentina

Mendoza, Argentina. Photo: Shutterstock

Late spring is one of the most beautiful moments in Argentina’s wine country, and it’s when you’ll find the best wildlife spotting in Patagonia.

 

What other destinations are at their best between Thanksgiving and Christmas? Share your own recommendations with us!

 

Be a smarter traveler: Follow Wendy Perrin on Facebook and Twitter @wendyperrin and sign up for her weekly newsletter to stay in the know.
United's Polaris business class cabin

How to Find Affordable Business-Class Airfare to Europe, South America, and Asia

Question:

Wendy, we’d like your help finding a reliable airline ticket consolidator for a July trip for five of us. We need two business-class and three economy tickets on the same plane. Thank you for any guidance you can give us. —Bonnie

Answer:

Bonnie, for business-class consolidator airline tickets, you might try Blake Fleetwood of Cook Travel, a boutique consolidator with 35 years of experience and a high level of personalized service. Blake negotiates low fares with all the major airlines to just about every international destination, mostly in business or first class; his best deals are to Europe, South America, and Asia. Look to him when you have some flexibility in your travel dates, so that his team can peruse the options to find you the best deal.

Blake’s business-class fares save you between 10% and 40%, depending on how far ahead you’re buying them (three to four months is ideal, though you can sometimes find great deals at the last minute) and the time of year you’re flying. Business-class fares are relatively low during holidays such as Thanksgiving, Christmas, New Year’s, and Easter. They’re relatively high from September through November and March through May, since those are the two peak times of year for business travel.

Blake’s team is available 24 hours a day, and they have an emergency hotline if your flights go awry en route. Beware of less reputable consolidators that may be reselling frequent-flier tickets; if you can’t earn miles on a ticket, that’s a likely sign that it’s fraudulent. Another bonus: Blake’s business- and first-class fares are almost always refundable, though sometimes minus a penalty of about $500 per ticket.

UPDATE:  The company mentioned above, Cook Travel Inc (based in New York City), is not affiliated with Thomas Cook Group Plc (based in Britain), which went bankrupt on September 23, 2019. The company mentioned in this article is not affected by that bankruptcy.

How Air Travel Will Change in 2019

It’s that time again where I get to look into my crystal ball and see which airline trends will make news in the coming year. This year, my list isn’t quite as rosy as it was last year. But it’s not all bad news. Read on to see what’s coming in 2019.

1. More international routes from mid-sized U.S. cities

This trend was on the list last year, as airlines raced to add flights from interior U.S. points to Europe, as well as from small European points to the U.S. That trend continues in 2019. American blazed a trail by adding Philadelphia to Prague and Budapest last year, but next summer it digs even deeper with flights from Philadelphia to Dubrovnik and Bologna. Last year, British Airways went small in the U.S., with flights from Nashville to London. Those flights have done well, and now BA is going even smaller with flights from Pittsburgh and Charleston, South Carolina. As long as the economy remains strong, expect this trend to continue.

2. The fall of Iceland and the rise of Portugal

Iceland has been a hot tourist destination for some time now, and both stalwart Icelandair and upstart WOW Air have been pumping travelers to and through the country on the way to the rest of Europe. Capacity has grown far too quickly, and both airlines have been suffering. A recent proposal for Icelandair to acquire WOW fell apart and WOW has been teetering on the edge of solvency. WOW has already shrunk significantly, and I’d definitely expect to see even fewer seats from fewer U.S. cities. Meanwhile, TAP Air Portugal has been trying to grow its business as another gateway to mainland Europe. Up until now, it has had only limited gateways into the U.S., but expect that to change. TAP has new airplanes on order, and it recently announced three new U.S. gateways to Lisbon: San Francisco, Chicago, and Washington/Dulles, all launching in June. Keep that in mind if you’re looking for a place to spend a few days.

3. The incredible shrinking lavatory

You may have noticed things felt a little more snug the last time you stepped into an aircraft lavatory. Don’t worry—it’s not that you ate too much on that cruise. Both Boeing and Airbus have come up with space-saving lavatories primarily for short-haul aircraft. In these bathrooms, the sink extends further into your personal space, making more room for more seats in the cabin. How can you avoid these? Well, drink less water, so you won’t need to go as often.

4. More long-haul flights

If you thought that last flight to Tokyo was long, just wait until you see some of the newest flights being launched. Aircraft are increasingly being built with more range, and airlines are taking full advantage. Qantas opted to stretch the legs of its 787 fleet with the first nonstop flight from London to Australia. Granted, it’s from Perth and not Sydney, but Qantas has already asked for an airplane with enough range for that flight. The Gulf carriers (Emirates, Etihad, Qatar, and Turkish) have always operated long flights, but Singapore Airlines now tops them all. With the delivery of its new A350-900ULR (that’s Ultra Long Range) aircraft, Singapore has been able to re-start nonstop service from Newark to Singapore. That’s in addition to new service from Singapore to LA, San Francisco, and soon, Seattle.

5. Basic Economy spreads basically everywhere

It’s been a few years since the Basic Economy concept rolled out domestically in the U.S. Basic fares generally allow no changes and no advance seat assignments, and on occasion they don’t allow carry-on bags either. There are other restrictions as well. The upside? They cost less than a full coach fare. This fare strategy was originally isolated to the U.S. market and then spread into other parts of North America. Now it is catching on with more airlines. Alaska Airlines will have its version of Basic Economy rolled out for travel in 2019. And JetBlue has said it will follow. If you’re flying internationally, you might think you’re immune to this, but you’re not. We’re now seeing more of these fares head into the transatlantic market. The big three U.S. airlines and their European partners all have a form of Basic Economy flying over the water. Be careful to understand the rules when you buy your ticket.

 

Brett Snyder is President at Cranky Concierge, a service that Wendy recommends to WOW List travelers seeking the savviest help with international airline travel. Brett’s service ferrets out the smartest routes and fares, monitors your flights, and provides emergency rerouting assistance if your flight is delayed or cancelled. We asked him to talk about 2019’s biggest air travel trends and what you need to know about them.

Singapore Airlines plane in the sky

Strategies for Flying Smarter in 2018

When George Hobica founded Airfarewatchdog.com, he solved one of the most frustrating challenges for fliers: how to tell if you’re getting the best price on a flight. But suddenly, by signing up for the website’s customizable low-fare alerts, fliers were receiving key fare information and assurance right in their inboxes. Over the years, the website has continued to come up with solutions for travelers, including a hotel-deal finder and one-sheets for domestic airlines that detail fees, contact numbers, and user reviews all in one place. So when we started wondering what 2018 is likely to have in store for airline passengers and how to make the best of any changes, we went right to George. These are his top five strategies for flying smarter in 2018.

1. Economy class seating will get tighter, so it’s never been more necessary to research before you book.

Those flying in economy class will see seats spaced closer together. Visit SeatGuru to see which airlines have added extra seats to rows in economy and which have added more rows per plane. JetBlue will remain the only U.S. airline with at least 34 inches of space between rows in economy (the others may space them 30 or 31 inches apart).  On the plus side, airlines are expanding their premium economy cabins on international routes, with United being the latest to announce they are adding premium cabins this year.

2. Business class will feel more private and get upgrades, so this could be a good year to consider splurging (or spending miles).

Singapore Airline's new first class suites are like mini apartments

Singapore Airline’s new first class suites feature a real bed. Photo: Singapore Airlines

Some airlines will be adding more privacy to their business class cabins, offering all-aisle access in a 1-2-1 configuration. Singapore Airlines’ new first class “Suites” will feature a real bed and a seat, not just a seat that turns into a bed (two people traveling together can turn them into a cozy double bed). British Airways is rolling out an enhanced business class cabin with quilted mattress pads and a fancier meal service.

3. You’ll fly more comfortably if you choose the right planes.

We’ll see newer planes on many more routes, but be sure to opt for the Boeing 787 Dreamliner and the Airbus A350, if available, on ultra-long-haul flights. These aircraft lower the equivalent altitude inside the cabin by about 2,000 feet compared to other planes, meaning you’ll breathe easier and generally feel better on long flights. They also keep more passenger-generated humidity inside the plane; your mucous membranes will thank you for choosing one of these aircraft. Boeing shows where the Dreamliner flies and on which airlines. There are many similar sources for the A350 (just do a search for “A350 routes”). Or ask a travel agent.

4. Watch for new technology that will speed and simplify boarding.

 

britishairways biometric boarding gates LAX

British Airways has introduced biometric boarding at LAX. Photo: British Airways

We will see more airlines automate the boarding procedure by using self-boarding via facial-recognition technology. British Airways tested this on international flights from LAX in January and eventually all airlines will use self-boarding turnstiles to speed the process and make it more secure. (Scans of U.S. passport holders are compared to their photos stored by Customs and Border Protection; scans of foreign visitors are compared to photos captured by cameras at immigration.) I recently witnessed 180 passengers self-boarding a Dreamliner in less than 20 minutes. No need to show passports or boarding passes, just look into the camera and pass through the turnstile.

5. Spend more time in airport lounges—they’re improving.

Air Canada's business class lounge at Pearson Airport in Toronto

Air Canada’s business class lounge at Pearson Airport in Toronto. Photo: Air Canada

Passengers with access to airport lounges will find vastly improved pre-flight dining options. Air Canada, for example, has launched a new business class lounge at Toronto’s Pearson Airport, available only to paid business class passengers, that combines the traditional amenities found in airport lounges with a restaurant helmed by Vancouver-based celebrity chef David Hawksworth. Those operated by United, American and Delta, many of which were showing their age, are getting upgrades: new furniture, décor, and lighting, with places to charge your electronics at every seat, and a wider choice of edibles (Delta now serves a full hot breakfast in some of its Skyclubs). Most U.S. airlines will sell you a day pass for about $50 (think of it as three airport martinis plus free Wi-Fi and nibbles and it won’t sound so pricey).

Singapore Air first class suites a380

The Big Air Travel Trends of 2018: More Comfort and Price Points

There’s nothing quite like planning a big adventure to see something amazing, but chances are at some point along the way, you’ve had a momentary sense of dread. After all, to get to any of these exotic locales, you’re likely going to have to fly, and for some, that’s not a pleasant thought. Fortunately, trends in 2018 continue to point toward a better flying experience with more ways to get more comfort, more direct flights, and more flexible pricing options. Below, you’ll find 5 air travel trends (at least 4 of which are unequivocally positive) to look for in 2018.

New international routes from midsize cities

paris vacation rental with view of eiffel tower France

It’s never been easier to get to Europe from midsize cities. Airlines are adding routes such as Indianapolis-Paris, Nashville-London, and Philadelphia-Prague. Photo: Paris Perfect

If you live in the middle of the country, you’ve long hated having to connect through a traffic-choked U.S. airport to get over to Europe. This year, things are changing. Icelandair just announced it will fly from Kansas City to Iceland (and beyond). This follows an earlier announcement that both it and competitor WOW will fly from Cleveland. Bonus: Both Icelandair and WOW tend to have very competitive fares compared to the big guys. British Airways begins flying from Nashville to London this summer, and Delta will connect Indianapolis and Paris. Conversely, big U.S. cities are getting connected to smaller European cities. Flights like Newark to Porto, Chicago to Venice, and Philadelphia to Prague will be operating this summer. It’s never been easier to get from anywhere in the U.S. to anywhere in Europe.

First class gets (more) extravagant

Emirates' first class rooms with floor-to-ceiling walls and fully flat beds. Photo: Emirates

Emirates improves its first class by offering rooms with floor-to-ceiling walls and fully flat beds. Photo: Emirates

International first class has become increasingly scarce over the years as airlines opted to put most resources into an upgraded business class instead. But those airlines that have kept first class around have started to upgrade their offerings beyond anyone’s wildest dreams. Emirates has recently rolled out a new first class featuring floor-to-ceiling walls making for a completely private room for each first class passenger (even more awesome than their suites, which had doors but not full walls). For those in the middle of the cabin, fear not. There will be virtual windows with real-time views of what you’d be seeing outside. Singapore Airlines has also put forth a similarly impressive major upgrade. On Singapore, if you’re traveling with another person, you can combine two of the suites to make one big one. If you don’t have an unlimited budget, you may want to consider using your miles, if you can find the space. And make sure to confirm that your route has the new suites onboard before you buy.

Premium economy takes center stage

Delta Premium Select premium economy seats

Delta is one U.S. airline improving its premium economy seating (called Premium Select) to compete with international airlines. Photo: Delta

If you’ve flown Economy Plus on United or Comfort+ on Delta, you may think you’ve flown premium economy, but you haven’t. Real premium economy is more than just the little extra legroom you’ll find on most domestic airlines today. It’s a wider seat that usually has leg or foot support. You get upgraded meals, priority check-in/security/boarding, and you get a higher baggage allowance. This cabin in between coach and business class has been around for years with some foreign airlines, but it’s becoming more and more popular. This year, U.S.-based airlines are finally stepping up their game. American now has many of its 787 and 777 aircraft flying with a premium economy cabin. Delta has also rolled out premium economy on its new A350 aircraft with more to come. Just last week, United announced it would introduce its own version of premium economy on some international flights as well. If you’re on a budget but want something better than coach, pay close attention to these options. You can often find premium economy options for less than double the price of coach and half the price of business class.

Business class gets stripped down (but at least fares are coming down)

We’ve only just seen the beginning of this trend, but I expect it to pick up steam in 2018. Business class has always been expensive, but fares have been coming down. With that trend, airlines have started pulling some amenities out of the basic business class fare. For example, Virgin Atlantic has long provided chauffeur service for its so-called Upper Class passengers. That perk was taken away from those on the lowest business class fares. Then there’s the case of British Airways, which actually charges for a seat assignment on any business class fare. As premium cabin prices become more competitive and airlines feel the pressure, you can expect to see more of the “à la carte” style we’ve seen in coach. That should mean lower business class fares will be available, especially if all you care about is that flat-bed seat and not the other frills. Let’s just hope they do a better job of implementing it than they did in coach.

The rise of one-way pricing

Lisbon, Portugal. Photo: Pixabay

More airlines are offering affordable one-way pricing and in some cases, as with TAP Air Portugal, a free stopover in their home country. Photo: cristinamacia/Pixabay

Remember the days when flying in the U.S. meant having to buy a round-trip ticket and stay over a Saturday night to get the lowest fares? Those days are mostly gone thanks to the entrance of low-cost carriers, but that kind of pricing is still largely intact when you fly over the oceans. As low-cost carriers make inroads on long-haul flights, however, we’ve seen some airlines start to melt away those restrictions to get a leg up. Over the Atlantic, Norwegian, TAP Air Portugal, Icelandair, and Aer Lingus are known for having good one-way fares (and both TAP and Icelandair’s flights include a free stopover in their home countries). This can be hugely helpful if, say, you have enough miles to fly one way over water but not the return. This allows you to mix and match to get what you need, and it’s a welcome improvement.

 

Brett Snyder is President at Cranky Concierge, where he specializes in air travel assistance. Brett’s the guy to call when you need to find last-minute alternatives to canceled or delayed flights, book a complicated airline itinerary, or find an ally who can talk directly to airlines and untangle their rules and regulations. You can also follow his news and insights into the air travel world on his blog Cranky Flier.