Tag Archives: covid travel

Madrid Spain Parque Madrid Rio with Pablo

The Wonderful Thing the Pandemic Revealed About Madrid

In Madrid, locals were going about their daily lives as normal—going to work, eating at restaurants, and relaxing in parks.
Madrid Spain Parque Madrid Rio with Pablo
Madrid has beautiful parks. Parque Madrid Rio runs along both sides of the Manzanares River and is criss-crossed by many pedestrian bridges, including Dominique Perrault Architecture's spiraling metal Arganzuel Footbridge.
Madrid Spain Parque de El Retiro formal gardens
Retiro Park is the city's backyard; Wander through formal gardens, run along its paths, chill out in the many shaded quads, or take a boat out on the lake.
Madrid Spain Parque de El Retiro glass house
The Glass Palace in Retiro Park was built in 1887.
Madrid Spain tapas at Casa Lucas
The tapas scene is alive and well. It looks a little different these days (you have to order from your table), but the goal is the same: good food and drink with good friends.
Madrid Spain Valor chocolate and porras
Hardest part of my job: testing out churros and chocolate. This is the offering at Valor, which serves my guide Pablo's favorite chocolate. Note that these fried dough sticks are actually porras, which are thicker than churros and smooth all around.
Madrid Spain San Gines chocolate and churros
These are the churros and chocolate at San Ginés.
front door to San Gines chocolate shop in Madrid
The shop has been serving this treat since 1894, and it usually has long lines of people waiting to give it a try.
Madrid Spain Puerta del Sol outdoor scene
Puerta del Sol is a city-center plaza near lots of shopping and food, but it was relaxed rather than mobbed.
Madrid Spain City Hall
The architecture in Madrid is beautiful. This is the city hall (Palacio de Cibeles), which also holds public events and exhibitions.
Madrid Spain National Library
The National Library of Spain is another stunner.
Don't forget to look up every once in a while as you walk through neighborhoods. The small residential buildings are charming too.
Madrid Spain Prado Museum
The Prado Museum had no line. I walked right up to the counter and bought my ticket to enter at the spur of the moment. I wasn't allowed to take photos inside, so you can't see it, but the interior was crowd-free too. Other than in the first gallery when everyone enters, I was alone in many of the rooms.
Madrid Spain local market where I got GF bread
I trekked to a local indoor market after one of my tapas waiters told me about a gluten-free bakery I had to try. I got there first thing in the morning just as it opened.
Madrid Spain Plaza Mayor
Plaza Mayor is usually a touristy square, ringed with not-so-great restaurants and filled with visitors and the hawkers trying to sell them stuff. Even this square was refreshingly empty.
Back at my hotel, the Palacio de los Duques Gran Meliá, I had windows that opened to a quiet street below.
Madrid Spain hotel breakfast garden Palacio de los Duques Gran Meliá
I could eat breakfast in a leafy garden each morning.
Madrid Spain rooftop view from hotel Palacio de los Duques Gran Meliá
And get fresh air and great views from the rooftop lounge. From left to right, that's the Teatro Real (Royal Theater), Almudena Cathedral, and the Royal Palace.

 

 

Do not skip Madrid. The Spanish capital is buzzing, and the buzz is building, not just because of the easing of Covid restrictions—e.g., restaurants and bars are open until 1:00 am, and masks are no longer required outdoors as of June 26—but because this underrated, often overlooked city is on the verge of becoming the new It place. In the post-lockdown quiet of no tourists, you can get to know its people and experience its charms like never before.

I visited about a week after Spain opened to U.S. travelers in June, and this is what I learned:

It’s about the people

Madrid doesn’t have an iconic draw, like Barcelona and its Sagrada Familia. Nor does it have an aura around its name, like Paris. “People don’t have a mental image of what to expect, because we don’t have a monument like the Eiffel Tower,” says my local guide, Pablo, as we explore the city. In fact, he tells me, many visitors have admitted to him that they weren’t sure whether they should come to Madrid at all. “They think it’s just the business capital,” he says. “It is less obvious, it is less right in your face, it’s less monumental than other cities. But travelers who spend two or three days here start to see the way people live, and they understand that this is what makes Madrid special.” Even in my short visit, I can see what Pablo means. Madrid is real. Real people live here, doing real things, being their real selves, going about their real lives whether you’re there or not. It doesn’t feel like the tourist magnet that so many other famous European cities can feel like.

This is a remarkable kind of place to drop into as a traveler. In Madrid, it means there’s no barrier to seeing—and joining in—how residents get around and do their thing. They’re on the same streets as you are. And, especially now, there is no feeling of a tourist bubble in Madrid. One reason is that there are very few tourists. Another reason is that Madrid is Madrid. It is a cool city that doesn’t have an attitude about being cool.

“Madrid is very welcoming to people from everywhere, because it’s a city of people from everywhere, like New York,” Pablo explains. “No one is really from here, so it’s welcoming.” I ask him how a visitor might experience that feeling of welcome, especially if they’re only here for a few days. “You could talk to anyone, and no one would ever make you feel like you couldn’t go anywhere because you weren’t rich enough or local enough. Madrileños have a very welcoming and accepting nature.”

It’s about the food

A surge of four- and five-star hotel openings in the past few years has not only elevated the level of accommodations and service in Madrid—such as the brand-new Four Seasons Madrid and the Gran Meliá Palacio de Los Duques (a 19th-century palace where I stayed)—but it has helped draw attention to the city’s growing world-class culinary scene.

In addition to David Muñoz’s three-Michelin-star DiverXO, Madrid has four more restaurants with two stars, and another 14 that have earned one star. Of course you don’t have to seek out Michelin distinctions to eat well in Madrid—even the most casual tavernas can turn out a stellar tortilla de patatas (try several so that you can join the local debate of onions vs. no onions).

The tapas process has changed due to Covid, though. You’ll no longer have to elbow your way through a mob to reach the bar, nor will you be able to grab skewered snacks yourself (in most places they’re behind a barrier or not even lined up on the bar at all). Instead, for now, you have to sit down at a table (indoor dining is permitted in Spain), scan a QR code for the menu or look for a chalkboard posted on the wall, and order from a waiter. Although some tourists who’ve read guidebooks may be disappointed by the lack of a tapas-bar mosh pit, in my opinion that attitude misses the point of this tradition. Tapas isn’t a contact sport—it’s a lifestyle. It’s about hanging out with friends over good food and drink in your favorite local places.

And such hanging out is happening. Even on a Tuesday night, I ate my way through several tapas bars where groups of friends, and couples young and old, were enjoying small plates and small glasses of beer (order una caña so you don’t get too tipsy). What’s more, there’s a potential bonus to this new way of doing tapas, if you’re open to it. In my case, it was chatting with my waiter, who taught me a few key phrases so that I could order vegetarian tapas more easily, and who also told me about a gluten-free bakery run by his friend that I visited at a neighborhood market the next day (and where I got to chat with the baker too).

The other aspect of tapas crawls that Covid has changed is the hour they start. During the worst of the pandemic, when restrictions mandated that restaurants close early, they started to open earlier too. So, instead of dining at 9:00 or 10:00 pm, people started eating at 8:00 or 8:30. For now, that seems to be sticking. “Three years ago it would have been crazy to hear someone say they wanted to eat that early, but now it’s sensible,” Pablo says with a laugh. “You can eat early, then go for a drink later.”

Just as we want to go to the places that don’t have their usual long lines right now, so do the locals. So, a longtime Madrid resident who normally would not bother to battle the tourist mob at Chocolatería San Ginés (which has been written up in countless guidebooks for its chocolate and churros) is more inclined to revisit such popular spots now. “There were places I thought I’d never again go back to because of the crowds,” Pablo tells me. “But this is the type of thing that we Madrileños are starting to do more—we are taking advantage of this parentheses in history.” And, with that, he insists that I too take advantage of the lack of tourists at San Ginés—but that I must also sample the chocolate at Valor (his favorite) and report back with my opinion. My favorite kind of assignment.

It’s about the arts

As much as I love all the food and desserts, Madrid’s world-class art scene is worth the visit alone: The Prado is renowned for its collection of Velazquez, El Greco, Goya, and Bosch; the Museo Reina Sofía boasts Picasso’s Guernica along with other masterworks of contemporary art; and the Museo Nacional Thyssen-Bornemisza makes the third “point” of Madrid’s so-called Golden Triangle of art, with its impressive private collection of Western paintings. But there’s so much more: the Biblioteca Nacional de España (which has exhibits of works on paper, like one of illuminated manuscripts that I took in), the Museo de América, and the National Archaeological Museum; plus a slew of smaller galleries and hip cultural centers like the Matadero Madrid, a contemporary-arts hub in a converted slaughterhouse that presents exhibitions, events, and festivals across a wide range of disciplines. And right now is a great time to have these venues to yourself. For instance, there was no line at all to get into the Prado. I was able to walk right up and buy a ticket at the spur of the moment, and although there was an initial congregation of visitors in the first few galleries, I found myself blissfully alone in many of the rooms after that.

Madrid also has a big theater scene that offers Spanish-language versions of popular Broadway musicals and plays, plus a thriving “off Broadway” too. “Theaters were one of the first things to open,” Pablo points out to me, as evidence of how important they are to the lifestyle here. “On a weekend [pre-pandemic], there could be 100 to 140 performances around the city.” Theaters are currently open and operating at limited capacity, and more performances are in the works.

It’s about urban design

Madrid’s art isn’t just inside the buildings. It is the buildings. Take the time to stroll around: Grand palaces and frilly cake-like mansions are everywhere. I recommend a walk along Paseo del Prado toward the elaborate city hall and then down Calle de Alcalá toward Puerta del Sol, where, if you’re so inclined you might stop for a leches merengada ice cream at Palazzo or a cream pastry at La Mallorquina. Even the residential buildings are lined with petite iron-railed balconies that remind me of Paris.

Madrid’s green spaces are just as dramatic. Parque de El Retiro is a sprawling, sculpted green space on the east side, where a crystal palace glitters over a small lake at the top of the hill, and you can take rowboats out on a larger lake nearby. Even on a weekday, the park was alive: I saw a group exercise class, couples of all ages walking hand in hand, plenty of dog owners running their pets, and a surprising number of roller bladers. There are formal gardens and fountains and snack areas, but my favorite features of the park are the many shaded quads, perfect for picnics or just relaxing and reading up on what to do with the rest of your day.

On the west side of the city, there’s Casa de Campo, 16th-century royal hunting grounds that were converted into the city’s largest public park and forest preserve in the 1930s. If the trails, sports fields, and pool don’t provide enough outdoor activity for you, there’s also an amusement park on the grounds.

In between Retiro and Casa de Campo is the Parque Madrid Rio, a more recent addition that transformed the banks of the Manzanares River into a green space for biking, walking, and admiring the many pedestrian bridges that span the small waterway. Don’t miss the super-modern, spiraling-metal Arganzuel Footbridge or the 18th-century Baroque stone Puente de Toledo.

It’s the perfect time

This unusually quiet, post-lockdown moment has created an unexpected side effect: Being in Madrid now, when the city is remarkably free of tourists and when locals are seamlessly getting back to their normal lives, reveals what makes this place awesome. Tourists are going to realize it soon and descend in droves, so get here before it becomes a hot spot.

And give yourself enough days to dive in: Talk to people; stroll the streets; take in as many museums, galleries, theater, and dance performances as you can; and, of course, eat as much as you can too. The right travel fixer can spotlight the coolest experiences, open doors to more Madrileños than you could meet on your own, and connect you with a great local guide. Virginia Irurita, one of Wendy’s recommended travel specialists for Spain, matched me with Pablo, and it was like hanging out with an old friend who totally got me. I might just frame the piece of paper on which he wrote down all his favorite dinner and dessert spots.

Transparency disclosure: So that I could investigate Spain on your behalf, Gran Meliá Palacio de Los Duques provided two nights’ complimentary accommodations, and Virginia Irurita arranged for a half day of private guiding with Pablo.

 



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Paros Greece Prodromos Village (

The Time to Go to Paros is Now

Paros Greece Podromos Village (
I turned a corner in the little village of Prodromos and was surprised by these bright flowers.
Paros Greece Lefkes Village
Lefkes is another small village, with a few restaurants and art galleries.
Paros Greece Lefkes Village
I loved the experience of wandering through villages like Lefkes and finding nooks like this.
In Parikia, the restaurants looked like magic gardens, especially when lit up at night. This was Daphne, and the food was delicious.
In Parikia, the restaurants were lively and busy, but no one really eats until about 8pm so if you come to town before that it's quieter.
This is what raw marble looks like.
The stonecutter pointed out different marbles from different Greek islands, all on display here.
When the Venetians ruled in the 13th century, they stole marble columns from ancient temples to build their own towers. Can you spot them?
Parilio hotel opened in 2019 and has a kind of California-meets-Greek island feel.
Each of the rooms has its own private patio or terrace. This was mine.
Since the days are so hot, guests usually hit the pool in the late afternoon.

 

The Greek island of Paros is like the goldilocks of the Cyclades. It’s not too scene-y and it’s not too sleepy—it’s the just-right mix of serene and relaxed, with a dash of nightlife and glam. But now is the time to go. Cruise ships have yet to return en masse this summer, so there’s a unique window of opportunity now. When the airport starts to allow international flights in 2023, even more visitors will flock to this idyllic isle.

Paros (just an hour’s ferry ride from Naxos, where I started my island hopping) has two main towns and a bunch of small villages—and it’s worth visiting as many as you can, to get a feel for the different sides of Paros.

Parikia is the main town, and it’s where you’ll disembark from the ferry, but don’t be put off by the busy, taxi-lined port. Stroll a few streets in, and you’ll be happily lost in a maze of white-washed, stone-paved alleys, where bougainvillea spills around corners and over walls, and restaurants are tucked under trellises overflowing with greenery and lights. (Fun fact: The streets and homes in the Cyclades islands were originally painted white by dictatorial decree in the 1930s—the whitewash is limestone, which is antibacterial and was supposed to combat sickness.)

Both towns are buzzing at night, with plenty of restaurants and shops that stay open late. During my time there, I heard lots of English, French, German, and Greek conversations emanating from the tables. It’s not overly busy yet, especially in the smaller villages, but cruise ships will start to arrive around the third week of June.

Lefkes and Prodromos are smaller villages, a little more off the beaten path, but absolute must-visits. Both are tiny and quaint (Lefkes has one guy who sweeps the whole town to keep it clean, and the entrance to Prodromos has a covered walkway where the townspeople hang out in the evening), but there are great cultural gems to be found in each. A mini art scene is burgeoning in Lefkes, with new photography and ceramics galleries joining veteran artist studios; and in Prodromos, you can feast with the town’s old timers at Tsitsanis, where the Giannis family has been cooking dishes with the ingredients from their own garden since 1969.

There’s also an ancient art scene, of sorts, on Paros. Since antiquity, Parian marble has been famed as the most translucent, purest white, and finest-grained marble in the world. The Venus de Milo and the Nike of Samothrace were carved from Parian marble, so that gives you an idea of how prized it was. The ancient quarries with that highest-quality marble are now closed for mining, but newer quarries are still excavating valuable stone that is used for houses as well as art. My guide took me to meet a stoneworker at his factory outside the village of Marathi, and he gave me a quick lesson in the different marbles from around the Greek islands and how it is quarried and carved.

Marble is everywhere on Paros, not just in the sculptures. Look for it in the door frames of the houses in Parikia (the Venetians added it to strengthen against earthquakes), and it even paves the Byzantine Road that connects Lefkes to Prodromos. You can hike the path, or any of Paros’s many other walking trails, and then finish with a strong Greek coffee at Tsitsanis.

While the island itself is beautiful, you should make time to get out on the water as well. Private and small-group boat tours will take you out for swimming, snorkeling, sunbathing, and beach visits on Antiparos (where Tom Hanks has a house).

Or you may just want to laze by the pool at your hotel for the hot part of the day. I stayed at the serene, stylish Parilio, where every room is a suite with its own private patio or terrace, the pool is a work of art with boulders accenting each end, and the concierge staff is excellent. Not only did they provide restaurant, activity, and beach recommendations at all hours in person or via a WhatsApp number that they provide you at check-in, but they arranged a Covid test for me prior to my departure to France and then helped communicate with the doctor when my results were late.

Such good-natured service was not unique to the hotel. Every shop I entered, every restaurant I sat down in—really, every Greek person I encountered—was genuinely happy to see travelers coming back. Even through the masks, you could see—and feel—that they were smiling.

 



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Naxos is the Greek Island You’ve Been Looking For

The island's long beaches are a big draw, but they're still not as crowded as on other islands.
Naxos is the largest of the Cyclades islands, but it feels homey and small.
The Portata, an ancient entry gate to a temple for Apollo
Naxos is lauded for its cheeses. These are made by the Koufopoulos family, who've been producing cheeses for four generations.
Kyriakos Tziblakis runs the market his grandfather started. Every shelf is packed with local items, from honey and olives to spices and clay pots.
Kitron liqueur is only produced on Naxos, and Katerina Probonas's family has been distilling it for more than 100 years.
Kitron comes from the citron fruit, which looks like a big green lemon but is more sour. Katerina's shop sells candied slices, and they are delicious.
Naxos Town, the main town on the island, is lined with whitewashed buildings and splashes of colorful flowers.
In town, families and children were playing in the main plaza, and shops and restaurants were open late.
sunset over sailboats Naxos Town Greece
Sunset from the Naxos Town plaza rivals the Santorini experience—and with none of the same crowds.

 

The Greek island of Naxos is known for its beaches and turquoise water, but it should also be on your radar for the food specialities produced here, the hidden-in-plain-sight history, and the tranquil atmosphere.

Even though it’s the biggest island in the Cyclades, Naxos has dodged the overtourism challenges of neighboring Santorini and Mykonos so far, largely thanks to the absence of large cruise ships. When Greece opened to U.S. travelers in May, I talked to Mina Agnos, one of Wendy’s recommended travel fixers for Greece, about where I should go. I put Naxos on my itinerary in order to get off the beaten path, see its lauded beaches for myself, and investigate whether the pandemic has changed the island experience.

The scene: relaxed and comfortable

On Naxos, it is easy to feel like the pandemic doesn’t exist. Workers at shops, hotels, taxis, and restaurants do wear masks, wait staff also wear gloves, and hand sanitizer is everywhere, but since most of daily social life happens outdoors here, the rhythms and behaviors don’t feel different. Tavernas have lots of tables scattered down adorable stone alleys, historical sights are in the open air, and the Aegean sea breeze blows over the beaches. Even the communal areas at my hotel, the 18 Grapes, were outdoors: a pool with socially distanced lounges, an al fresco bar, a breakfast area with floor to ceiling doors that opened to the pool deck; plus, all the 18 rooms also have private terraces.

At night, the island’s main town (called Naxos Town or Chora Town), had many open restaurants along its narrow winding streets, but especially right by the water. Families and children were playing in the main plaza, and shops were open late, staffed by chatty, welcoming locals whose masks could not hide their happiness to have travelrs back. Don’t miss the sunset overlooking the harbor.

So in all the ways that mattered, my time here felt like a “normal” slice of Greek island life. If anything, time on Naxos feels even more slowed down than usual.

The food: fresh and farmed right here

Naxos is mostly known for its beaches and turquoise water, and those are indeed stunning, but it’s worth a visit for the agricultural products alone—they have a special character thanks to the island’s green mountains, mineral-rich soil, windy micro-climate, and tens of thousands of sheep, goats, and cows. Its potatoes are known throughout Greece, and you can try the rich, yellow spuds with dinner at any taverna on the island. Look for the option to get them with cheese and you’ll be adding Naxos’s other masterpiece.  I spent some delicious time sampling the island’s signature wheels with a fourth-generation cheesemaker from the Koufopoulos family, which has a farm on the island and a cute, stone-walled shop in town. Gloved and masked (and with no one else in the store), Maria handed me slices of two Naxian cheeses renowned throughout the Cyclades islands: arseniko (Greek for masculine), a hard, pungent cheese; and the milder, sweeter Graviera Naxou. Next she offered me a very unusual sour cheese called xinotyro and a delicious herbed variety made special by the family.

Naxos has yet another culinary distinction: It’s the only place that produces Kitron, a citrusy liqueur made from the citron fruit. I sipped a glass with Katerina Probonas, whose family has been distilling the drink for 106 years, and which also makes jams, candies, and other products from the fruit. I was surprised at how delicious the dried, candied slices were, because the fruit on its own can be sour.

In between, I stopped at a market run by the Tziblakis family for three generations, where you can buy herbs, honey, olives and olive oil, traditional cookware and clay pots (for baking my new favorite Cycladic chickpea-stew recipe), and cheese from small farms that don’t have their own shops. Kyriakos, the proprietor, let me try a few more slices, and explained that not only was everything in the shop made locally, the displays were even decorated with paintings by his wife.

My guide, Katia, was friends with everyone, and people waved and said hello even from the stores we didn’t stop in. For anyone interested in a deeper dive into the agricultural and culinary scene on Naxos, she can arrange an all-day, progressive-meal tour, where you can stop at several Naxian villages and farms and eat a different course at each one.

The beaches: beautiful and not too crowded

As for the beaches, they were peaceful, picturesque, and not too crowded at this point of the season (and only a few weeks after the country reopened to travelers). The sandy stretches here are longer than on the other popular islands so there’s more space to spread out and walk.  There are several beach areas around the island, so you can hop around and find your favorite. I was walked to the seaside village of Agios Prokopios from my hotel, where you can either rent one of the chaise lounges that various establishments have lined up on the sand (some farther apart than others) or bring your own blanket. And food can be ordered from shoreline restaurants and eaten al fresco.

The history: under your feet and at your fingertips

The iconic image of Naxos is the giant marble Portata, a gate standing 16 feet high over the port since 530 B.C. It is the entrance to what should have been a temple for Apollo but was never completed, and the structure is unusual because it doesn’t face east as most ancient Greek temples do, but rather toward the island of Delos, where Apollo was supposedly born. It’s also unusual because it’s just sitting there on the hill — there’s no entrance fee, there’s not even an entrance gate, it’s a literal open-air museum on a small hill that you can climb at any hour of the day (it’s a particularly beautiful sunset spot). This lack of walls and barriers is very Naxian. The island has several ancient treasures scattered around, including the unusually shaped Temple of Demeter and a sunken Mycenaean-era city, and the entire top of Naxos town is part of the 13th-century complex where the Venetians ruled their Duchy of the Archipelago. So just walking through the streets, you can see (and touch) remnants of the past if you know where to look: a cross of the Knights Templar hidden in a sone wall, a fabric-measuring mark used by the Duchess when tailors who came to the castle door, granite foundations of a church from the 6th century BC, and (my favorite) an ancient marble column that now stands nonchalantly next to a fruit stand.

“This is not a monument,” said my guide Katia as we wound through the old castle streets lined with houses. “People live here—you can see their laundry,” she said pointing. “This is what makes Naxos special.”



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Parthenon Acropolis Greece

What Athens is Like Right Now

Greece opened to U.S. travelers on May 15, and I flew there this week to see what it’s really like to be there now. First stop: Athens, where tourism had skyrocketed so high in 2019 that it caused concern about overcrowding. But as I peered out from the Acropolis, there was not a cruise ship to be seen in the port, and sights that would have been mobbed in pre-pandemic times were lively but comfortable. Here’s a tour through Athens and some insight into what has changed and what hasn’t.

The Acropolis

It’s the sight in Athens, of course, and it’s a good barometer for the tourism scene. As I walked up with my guide, Ifigenia, she remarked that, in pre-pandemic times, the wide path we were following would have been a sea of people. In fact, Greece had broken its own tourism records in 2019, topping 34 million visitors, and if you were at the Acropolis that summer, it would have felt like every single one of them was there (especially on Tuesdays and Wednesdays, which were cruise ship arrival days). The Acropolis in June 2021 is a stark contrast: At 10:30 am on a Friday, the ticket area, main entrance, and trails around the monuments were only sparsely peppered with people. I never had to jostle with anyone to get a good view or worry about anyone accidentally walking into my photos. Ifigenia got a kick out of the fact that we could simply stop walking at certain spots so that she could point out architectural details; before the pandemic, the momentum of the crowd would not have allowed for standing in place like that.

Logistics were easy: You can walk up to the ticket office and just buy your ticket—no advance online purchase necessary, no timed entries, no limited capacity. I do wonder if all of that will stay the same as the crowds build up again in the future, but for now the only rules I saw were: (1) You had to be masked (keep your ears open for a whistle: that’s the cue that someone is getting scolded for not having one on). (2) There was a limit to the number of people who could be at one particular lookout point. (3) Group tours are supposed to be limited to 14 (but we saw one that numbered 16).

Empty path to the Acropolis Athens Greece
My guide and I walked this path from the street below to the ticket booth and entrance to the Acropolis site. On a busy pre-pandemic day, the ticket line could stretch down it.
The Odeon of Herodes Atticus at the Acropolis Athens Greece
At this point along the path through the Acropolis, there'd normally be a line of people taking photos of the Odeon of Herodes Atticus.
Acropolis Athens Greece small crowd at main entrance (1)
These stairs to enter the main area of the ruins are usually packed with people.
Parthenon Acropolis Greece
Without all the crowds, I had no trouble finding a shady bench to relax on while my guide told me stories of Athena and Poseidon. No way those benches would have been empty in 2019.
selfie of a woman wearing a mask in front of the Parthenon at the Acropolis in Athens Greece
Everyone had to wear masks as they toured the ruins at the Acropolis, even though we were outside. And everyone did.
A guard limited the number of people allowed on this lookout point.
The rooftop restaurant at the Hotel Grand Bretagne has a clear view to the Acropolis.
The rooftop restaurant at the Hotel Grand Bretagne has a clear view to the Acropolis.

 


The Acropolis Museum

This beautiful, modern-looking museum is a great compliment to the ruins on the Acropolis—it’s ingeniously built with glass floors overlooking excavations too—and it is open pretty much as usual. You can get tickets online or at the desk when you walk in. I felt comfortable being indoors, as masks are required and there is a capacity limit\\. Besides, the space is sprawling and the ceilings are high, so even when there were other people around me, we were able to keep plenty of distance, and most of the layout is open—no small galleries or low ceilings. The museum’s outdoor restaurant is open too. Just a few areas and amenities (audio guides, gallery talks, the kids corner, the reading room, etc.) were unavailable.

The modern architecture of the Acropolis Museum still manages to take its ancient artifacts into account.
The museum is built over excavations, and you can see down to them when you're outside…
…and when you're inside.

 


The Hotel Grande Bretagne

I stayed at this historic hotel located on Syntagma Square, right across from the Parliament building. Built as a mansion for a wealthy Greek in 1842, the hotel still has that old-world, regal charm, but it doesn’t feel stuffy or dated.  Cases in point: Internet is free and fast, there are enough outlets for all my devices (including a USB port), and there are Pringles in the mini bar.

The hotel is part of the Marriott family and follows the Covid-era cleaning protocols of that umbrella brand: e.g., the TV remote is sanitized between guests and then enclosed in a plastic bag; the mini bar is sealed with a sticker to show it’s been cleaned since the last guest (a QR code on the sticker takes you to a page with all the cleaning protocols); and, in addition to the usual robe-and-slippers amenities, there’s a gift-boxed “safety kit” with wipes, a mask, and hand sanitizer. But the best perk of all: a window that opens! Ask for a room facing the Parliament building; mine had the one big window, but some others have balconies. And if your room is well placed, you’ll be able to watch the changing of the guard (see below) without leaving your room.

You could also watch the changing of the guard from the rooftop garden (where breakfast is served), but you’ll probably be too busy looking up: from here, you’ve got a sweeping panorama of the Athens skyline, from the Acropolis to Panathenaic Stadium. It’s a gorgeous way to start the day, especially if you can nab one of the tables that’s fully outdoors (the rest of the space is sort of semi-indoors). Although you can order a la carte, which I did, I found it surprising that the hotel was still serving a breakfast buffet; most of the food was kept behind Plexiglas and guests could only be served by the staff, but there was one table (breads and pastries) that was DIY and not well covered. And since people were getting up to go back to the buffet for several rounds, they didn’t always put their masks back on.

The hotel’s restaurants, shop, pool, spa, and pool bar are also open, and a welcome video kiosk in the hotel’s main lobby ran through some of the safety upgrades for those (socially distanced pool chairs, e.g.). I didn’t have enough time to check out all of those areas, but I did notice that while the video stated that a maximum of two people were allowed per elevator, I never saw any staff person monitoring any elevator, and I ended up on several lifts with three to four people. I could have easily avoided this by waiting for the next elevator to ride alone or by taking the stairs, but since I’m vaccinated and I was always double-masked indoors (and the other guests were masked too), I didn’t mind too much.

Overall, the hotel was really lovely, very comfortable, and made for an easy, stress-free stay.

 

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The changing of the guard

The changing of the guard might be one of the most Instagrammed events in Athens. All day every day, two members of the Evzones (the Presidential guard) stand motionless in front of the Hellenic Parliament and watch over the monument to the Unknown Soldier. They don’t crack smiles and they barely blink, and they even have a helper to make sure the kilt, tassles, pom-poms, and hat of their unique uniforms are all exactly in place. Then, at the top of every hour, they swing into action. The guards and their replacements lift knees, kick out legs, flex toes adorned with pom-poms, spin their rifles, drag their shoes to make a scuffing sound, and stomp their heels to make a click. It’s mesmerizing to watch—and it helps that their uniforms are so remarkable. During the week, they wear skirted summer khakis, but on Sundays at 11am the ceremony gets kicked up a notch: There’s a band, and the guards switch to their traditional white uniform that dates to the guards’ creation in 1868 — it’s intricately handmade and every piece has a symbolic meaning. For instance, the white kilt has 400 pleats to symbolize Greece’s 400 years of freedom from the Ottoman empire; and a taxi driver (so often full of great information!) told me that the shoe pom-poms used to hide knives for sneak attacks during battle.

The mini-show happens 24 hours a day, and even if you choose to watch at a peak time rather than in the middle of the night, you won’t have to share the plaza with the pre-pandemic hordes of tourists all jostling to take photos. Since it was right across from my hotel, I passed by several times, and I saw maybe 50 people at most in the plaza (at sunset), but usually only about a dozen. Other than that, the only about this ceremony that has changed because of Covid is that the guards wear masks.

 

 

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Shopping, dining, and neighborhood life

Plaka is the shopping and eating district around the Acropolis. Lined with souvenir stands, I expected it to be overly touristy and garish, but somehow its village-y charm keeps it from veering too far in that direction. Normally these streets would be thronged with visitors on their way to or from the Parthenon (and plenty of cruisers), but right now there are just enough people to make it feel lively but not overrun. The adjacent neighborhood of Monastiraki—where you’ll find a flea market, antique shops, and cool artsy coffee houses and restaurants—was similarly crowd-free and pleasant to stroll around. And I found Syntagma Square to be a hopping little park, with a color-changing fountain that glowed in the evening, groups of friends hanging out, and at least two busking musicians. At night, shops in all three neighborhoods stayed open late and restaurants were buzzing; their outdoor areas were cheerful and bright as diners lingered over meals. It all felt…normal. And invigorating too. It was clear that Greek locals and international visitors alike were happy to be out and about.

In Plaka, a more touristy neighborhood at the base of the Acropolis, shops were open and people were browsing, but it never felt overcrowded.
In Plaka, a more touristy neighborhood at the base of the Acropolis, shops were open and people were browsing, but it never felt overcrowded.
In Plaka, people were sitting outside cafes for coffee and lunch.
For a few short weeks at the end of May and beginning of June, the purple jacaranda trees in the National Garden bloom. If you're in the city during this time, it's worth walking through the park.
Many restaurants in Syntagma, Plaka, and other central neighborhoods had adorable outdoor set-ups.
Syntagma Square, right across from the Parliament building and the Grande Bretagne hotel, felt festive and safe. People strolled and stopped to listen to musicians.

 



Be a safer, smarter traveler: Sign up for Wendy’s weekly newsletter to stay in the know. And read real travelers’ reviews of Wendy’s WOW List and use it to plan your next trip.

Aerial view of Athens Greece from airplane June 4 2021

6 Things I Learned About Taking an International Flight to a Recently Reopened Country

I’ve just landed in Greece, after a nine-hour nonstop flight from New York. Here are five things I learned about taking an international flight to a recently reopened country.

Check the situation at the gate at least an hour before boarding—it is likely to be hectic.

When I arrived at JFK two hours before my flight to Athens, I passed through security in less than a minute (really!), but at the gate I found a scene that was a mess. For one thing, the flight was packed—it was a big plane (2-4-2 configuration in economy) and nearly every single seat was taken, which meant that there were a ton of people huddled around the gate. But what made it worse was that everyone was queued up in a very, very long line for a reason that few people seemed to understand. Some thought it was the usual pre-boarding lineup. Others thought we had to get verified for something before we’d be allowed to board. Still others weren’t sure if this was a verification line only for people who had to show their Covid test and if there was a separate line for vaccinated people.

Delta representatives were at the gate, but they were not using a PA system to make announcements, just shouting occasionally—so you couldn’t hear anything. We all waited, wondering what we were supposed to be doing. I got the feeling that the airline staff was feeling the same way. As rules change and solidify for the countries we’re traveling to, the airlines are tasked with a lot of the prep work—and they don’t yet have good systems in place. This is why boarding was scheduled to start an hour before departure, but it was still a confusing hour. So if you’re the kind of traveler who usually saunters to the gate right around boarding time, do yourself a favor and (a) get to the airport at minimum two hours ahead of your flight and (b) head to the gate as soon as you get through security so that you can evaluate the situation and find out whether you need to start queuing up early for any verification process that has suddenly popped up.

In my case, it turned out that the airline staff wanted to look at everyone’s passport, boarding pass, and official Passenger Locator Form—a contact-tracing form from the Greek government that had to be submitted online prior to departure. (To make things more complicated, when some passengers had filled out the form, me included, they got confirmation emails that the QR-coded, approved document wouldn’t arrive in their email inbox until midnight on the day of their arrival in Greece—and since our flight was an overnight flight that started the day before, we only had proof of submission but not the actual approved form. In the end, the frazzled single Delta staff member tasked with checking the documentation allowed this, but there was a lot of stress among my fellow passengers as to whether they’d be allowed to board.)

Print everything out.

If you keep all your documents on your phone (boarding pass, vaccine/test proof, and any government-required health forms), you’re going to have to shuffle through a bunch of apps when an official asks to see each one. If it’s allowed, you might want to go old-school and print everything out on paper so you can hand over the stack in one fell swoop rather than wrestling with your phone. In fact, the Delta attendant asked me for a paper boarding pass—maybe it makes their lives a little easier too.

Carry a scarf—it’s even more important now.

This is a classic tip, but there’s a new reason why a scarf is part of my essential plane gear. Delta put a blanket and pillow on every seat (yes, even in economy) for the overnight flight, but I couldn’t help but wonder: How clean are they? How are airplane pillows sanitized? The blanket came wrapped in plastic, which I guess indicates that it came from the cleaners. However, the pillows were not wrapped in anything—it was just a pillow in a pillowcase, and I couldn’t tell if the pillowcases were disposable or had been cleaned, as they were just sitting there on the seat on top of the blanket. So throwing a scarf or an extra shirt over the top can act as a personal pillowcase.

Eat at a different time than everyone else.

We took off at 5:15 pm NYC time, and dinner was served shortly after we boarded. Of course everyone took off their masks to eat (quick shout-out to all the passengers, because almost everyone wore their masks correctly; and kudos to the Delta flight crew, who politely nudged noncompliant passengers throughout the flight). Even though I’m vaccinated, and I know that airplanes are pretty safe environments, I still didn’t feel entirely comfortable dining with a few hundred strangers with their masks off. So I decided to wait to have my meal until everyone around me had finished eating and put their masks back on. This had two additional perks: First, I was able to use the bathrooms before the inevitable post-meal rush left them nasty. Second, delaying my meal meant that I could go right to sleep after we took off and therefore get on Greece time more effectively (it was midnight in Greece when our flight took off, we landed at 10am, and I am writing this feeling well rested and ready to get on with my day). When I woke a few hours later, I could eat while everyone else was masked. (I had brought my own food, but if you prefer to eat what they’re handing out, ask a flight attendant to hold your meal.)

Look for open seats at the last minute.

On my way to the airport, I checked the seat plan on the Delta app to see if there were any open rows left on my flight. I already knew the plane was going to be packed, but I also knew there’d been a few of the paid “preferred” rows still available when I checked that morning, and I was considering using my miles to upgrade. But I wanted to wait until closer to the flight time because I also knew I’d be frustrated if I spent the miles expecting to have a two-seat row to myself only to have someone snatch up the other seat at the last second. It was a bit of a gamble, but it paid off: I got the aisle spot in a two-seat row, and no one took the window. I don’t know why that row was considered “preferred”—it wasn’t an exit row, and the seats were the same size as the others—but my 9,500 SkyMiles points purchase ended up being worth it. I had more space for my own Covid-related comfort, and I could stretch out to sleep. If you don’t want to upgrade to a premium class or even a comfort-plus category seat (which was sold out on this flight), you could try this hack and see if you can get a little more space at the last minute.

Get the VIP fast-track pick-up for when you land at your destination.

Ironically, the entry process once I landed in Greece ran a lot smoother, and took a lot less time, than the boarding process in New York. That’s partly because the ground staff in the country you’re traveling to probably knows exactly what they need and how the process works. But it’s also because Mina Agnos, one of Wendy’s recommended travel fixers for Greece, booked a VIP fast-track pick-up service for me: A guide met me with a sign before I entered the passport control area and whisked me past the line of other passengers. First I flashed my CDC vaccine card and my Passenger Locator Form (as promised, the official version with the QR code was in my inbox when I landed, although no one ended up actually scanning the code). Then my fast-track fixer brought me to a special, no-line window to get my passport stamp. Several dozen people were on the regular line, and I expect there would be even more of a crowd as our plane continued to unload all its passengers. Not only did this whole process take just a few minutes, but it also alleviated the stress of dealing with the unfamiliar logistics of our Covid-travel era. With my fast-track fixer at my side, I knew that if I ran into a problem, she could communicate with whatever authorities might have questions, aid me in solving them, and help me get any additional support I needed.


We’re Here to Help

Right now is a remarkable opportunity for global travelers who are vaccinated. When your friends say that travel is problematic as a result of the pandemic—rental cars aren’t available, service even at 5-star hotels is shoddy—the problem is they’re not planning their trips right! Travel can be spectacular now if you choose the right destination, know the savviest local fixers, and approach them the optimal way. Check out these recent trip reviews to see the difference that Wendy’s WOW approach to trip planning makes. And if you’re looking for a similarly carefree travel experience, contact us at Ask Wendy.

plain open ocean looking out to the horizon

Cruises: When Can We Sail Again? How Will It Be Different?

This summer ships will be sailing again—in the Caribbean, in the Greek Islands, on European rivers, on Alaska’s coast—and maybe out of other U.S. ports too. In this live Q&A, cruise specialists on The WOW List and cruise journalist Carolyn Spencer Brown told us how cruise lines, both large and small, are wooing travelers back onboard, putting new safety standards in place, and changing both onboard and shoreside experiences.

Our conversation touched on so many interesting aspects of what travelers can expect from the cruise experience, including:

•How cruise lines are wooing travelers back

•New safety measures on large and small ships and river cruises

•How limited capacity and fewer ships will affect availability

•How the onboard experience is changing on large and small ships

•What shore excursions will be like going forward

•Covid logistics for multi-country cruises

•Onboard testing

•Cruise lines’ vaccination and documentation requirements

•Mask requirements onboard and on shore excursions

•When to cruise

•Where to cruise

•Christmas market cruises

•Alaska cruises and whether they can make stops in Canada

•Small expedition cruises

•The cruises that are already operating in the U.S.

•How the pandemic has created opportunities for the cruise industry as a whole to improve

The panelists:

Carolyn Spencer Brown, former editor-in-chief of CruiseCritic.com who’s now at Carolynspencerbrown.com

Tom Baker, WOW List Trusted Travel Expert for Cruises, including Large Ships, Luxury Ships, and River Cruises. (Read reviews of Tom here.)

Ashton Palmer, WOW List Trusted Travel Expert for Small-Ship Expedition Cruises, Antarctica, and the Arctic. (Read reviews of Ashton here.)

More Q&A videos:

You’ll find the Zoom recordings of our previous travel Q&As in our new Travel Talk Videos section, including Q&As on last-minute trips, what vaccinated travelers do and don’t need to worry about, and understanding travel insurance in this new era. And, if you’d like to travel this summer while minimizing your risk and maximizing your experience, you’ll find wise solutions via Ask Wendy. We know which places are safest and smartest, and which local fixers can ensure an easy and extraordinary trip. Check out these recent international trip reviews to understand the huge difference that this makes


We’re Here to Help

Right now is a remarkable opportunity for global travelers who are vaccinated. When your friends say that travel is problematic as a result of the pandemic—rental cars aren’t available, service even at 5-star hotels is shoddy—the problem is they’re not planning their trips right! Travel can be spectacular now if you choose the right destination, know the savviest local fixers, and approach them the optimal way. Check out these recent trip reviews to see the difference that Wendy’s WOW approach to trip planning makes. And if you’re looking for a similarly carefree travel experience, contact us at Ask Wendy.

Understanding Travel Insurance in the Covid Era: What you need and where to get it


We’ve gotten so many questions about travel insurance during Covid that we devoted one of our WOW Week travel talks to the topic. The WendyPerrin.com team was joined by three experts on travel insurance and evacuation assistance: Stan Sandberg of travelinsurance.com, Meghan Walch of insuremytrip.com, and Sheri Howell of Medjet. Below are the top six takeaways from our talk, and you can watch the full video above.

Many travel insurance plans have added coverage for pandemics.

Before Covid, it was standard for insurance plans to exclude coverage due to an epidemic or pandemic. Now, some plans—but not all of them—are treating Covid like any other medical illness; they will cover trip cancellation or interruption due to Covid, or medical bills if you are diagnosed with it during your trip. To confirm your policy’s particular coverage, read the disclosures or speak with an agent before you purchase.

Standalone medical coverage is cheap.

Most travelers are looking for a “comprehensive” travel insurance policy: one that covers their nonrefundable trip payments plus any medical expenses that arise during travel. If your main concern is covering illness or injury, you can save hundreds of dollars by foregoing coverage for trip cancellation or interruption. (Annual policies generally only provide medical coverage, and are a good option if you take more than four trips per year.)

For insurance that covers preexisting medical conditions or allows you to “cancel for any reason,” act quickly.

These pieces of coverage are time-sensitive, which means that you’re only eligible for them if you purchase your policy within 10 to 21 days (depending on the carrier) of making your first trip deposit. For more details on “cancel for any reason” insurance, see “Cancel For Any Reason” CFAR Travel Insurance: What It Is and How It Works.
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Travel insurance typically covers default of a hotel or other supplier, but not of a travel agency.

Say you put down a deposit for a reservation at a hotel that subsequently goes out of business. Many plans will cover you for financial default of a hotel. However, if your deposit is being held by a travel agency or other intermediary that goes under, your insurance might not reimburse you. To confirm that your financial investment is protected, speak with a representative of the insurance provider whose policy you plan to purchase and explain your specific situation. Click here to read more about travel insurance coverage for financial default.

If travel insurance is the cake, evacuation assistance that gets you back home is the icing.

If you have a medical emergency, most policies will cover your transportation to the nearest acceptable medical facility. If you fall off a horse at a ranch in Argentina, that could mean an ambulance ride to Buenos Aires. If you want to be transported back home, you need additional coverage from a program such as Medjet: Once you are hospitalized, they will transport you back home to the hospital of your choice. See also What Medical Evacuation Coverage Do You Need?

Don’t buy the insurance your airline tries to sell you when you book your flights.

Travel insurance is not one-size-fits-all. Use a comparison site such as travelinsurance.com or insuremytrip.com to search for the most cost-effective policies that best fit your particular needs, with the coverage limits you want.

There was a lot more great info shared by our travel-insurance experts; watch the video above to hear it all. And for a primer on the basics of travel insurance, read this article.

 

 

 

coastal town Vieste Italy with text that says Italy's reopening what travelers can expect

Italy’s Reopening: What Travelers Can Expect

 

Everyone loves Italy, but what will it really be like now that it’s reopening to travelers? We gathered  Italy trip-planning specialists who live and work there for a live Q&A on May 12, 2021.  The event was part of our series of live travel talks. (You can watch previous talks here, and find out about upcoming talks by signing up here. For full details about Italy’s opening plans and “Covid-tested” quarantine-free flights, see “The Countries That Are Open to U.S. Travelers and What You’ll Find There“).

The big takeaways: Travelers can still do the things they love, they can cook outdoors, they can visit wineries and olive groves, they can go to Capri and the islands, they can rent a villa, they can explore the historical sights and museums, they will likely even be able to see the opera. But all five of our guests emphasized that the minute U.S. travelers are allowed in, the most charming hotels and in-demand experiences for summer will fill up fast, given the capacity restrictions in place for safety. So if you’re thinking of going, stop thinking and start planning.

You can reach out to any of the travel specialists featured in our talk by using Wendy’s WOW List of road-tested trip planners around the world. If you contact them this way, they’ll know you’re a VIP sent by Wendy, you’ll get all the benefits that come with that, and you can start your way to earning a WOW Moment from Wendy (a complimentary, exclusive, insider travel experience).

Here’s how you can reach them. If you’re not sure who will be the right planner for your trip, write to us at Ask Wendy. As journalists, it’s our job to review and road-test trip designers—that’s how we curate The WOW List, and it’s how we make recommendations to you.

WOW List–recommended Italy specialists

Andrea Grisdale  — Italy
Read reviews of Andrea, and contact her through The WOW List

Jennifer Virgilio – Italy and France
Read reviews of Jennifer, and contact her through The WOW List

Maria Landers + Brian Dore – Italy and Switzerland
Read reviews of Maria and Brian, and contact them through The WOW List

Marcello Baglioni  – Sicily
Read reviews of Marcello, and contact him through The WOW List

Your Italy questions, answered

  • Will tourist sites require a vaccine? 4:54
  • How do travelers get the required covid test before they come back to the US? 5:57
  • Are the country’s trains running normally? 6:45 (also 55:25)
  • Andrea’s summer pick 8:32
  • How is the situation on Capri? 8:48
  • What is it like in Rome? Are sights, restaurants, and museums open? 9:47
  • Jennifer’s summer pick 15:53
  • How have Umbria and Tuscany been affected? 17:54
  • What is the outlook for cultural events, such as festivals and concerts? 21:29
  • Are culinary experiences and cooking trips still possible? 23:42
  • Villa vacation rentals: where do you recommend, is everything already booked? 27:07
  • What are the pros and cons of renting a villa in Tuscany at this moment? 28:45
  • Is it possible to stay in a castle in Italy? 30:50
  • The benefits of renting a villa in the wintertime for the holidays 32:39
  • What it the best time this year to visit Sicily? 34:23
  • What would it be like to take a boat and visit the Aeolian Islands now? 37:55
  • Are the restrictions the same on Sicily as they are on the mainland? 54:28
  • The dates for Italy’s expected opening 40:15  (for the latest updates, check The Countries That Are Open to U.S. Travelers and What You’ll Find There)
  • What will be accepted as proof of vaccination? 41:49
  • What are the mask rules in Italy? 43:41
  • What do you know about traveling from other EU countries to Italy? 44:40
  • Can you explain the “Covid-free flight” to Italy? 46:10
  • How is the vaccination program going in Italy? 50:19
  • Would you recommend Puglia, Sicily, or the Lakes region as less crowded (but equally or more interesting in terms of food and culture) than Florence, Rome, or Naples? 51:10
  • Are the restrictions in Italy the same as they are on the mainland? 54:28
  • Is it realistic to expect the authentic Italian experience in 2021? 56:26
  • New hotels and renovations 1:02:01
  • What happens if someone gets sick on a trip, will tourists have difficulties receiving medical care if necessary? 1:05:57
  • Recommendations for Italian winter holiday trips 1:08:03

 


Learn about our upcoming live Q&A travel talks

We will be doing more travel talks on specific destinations as they open and other timely topics, and our newsletter is where you’ll hear about them, so be sure to sign up. We send it 1-2/week and it’s always personally written by Wendy, Brook, or Billie — no spam. You can find our already published Zoom recordings here.


Be a safer, smarter traveler: Sign up for Wendy’s weekly newsletter to stay in the know. And read real travelers’ reviews of Wendy’s WOW List and use it to plan your next trip.

Where to Travel in 2021: What’s open, what’s worth it

Every week more countries are reopening to U.S. travelers, but which will deliver a Covid-era experience you’ll be happy with?  We asked our WOW Listers based around the world to share on-the-ground intelligence in a live conversation and Q&A on May 3, 2021. During this WOW Week talk, they shared smart options for travelers and weighed in on whether you’re better off going soon, or later this year, or next year instead.

The hour was packed with valuable trip-planning insights, which we’ve outlined here for quick reference.  Watch the video above for the full conversation (start at 3:25, which is when viewers had arrived and we got started in earnest.)  For a complete list of the countries that are open to U.S. travelers now, click here.  And for a list of the countries where vaccinated U.S. travelers can go with no pre-trip testing required, click here.

North America

The most popular U.S. national parks will be packed this summer. Forward the video to 10:40 to learn about lesser-known yet spectacular national parks.  Read reviews of superb national-park trips that our readers have taken during the pandemic, and use our questionnaire to ensure your own national-parks trip is extraordinary.

To hear about Colorado ski resorts in summertime (where you’ll find 5-star hotels at 3-star prices) and Hawaii specials, skip to 13:10. Read reviews of exciting ski-resort and tropical-resort vacations during the pandemic, and use our questionnaire for a five-star mountain or beach vacation.

To learn how to visit Disney World safely, skipping the lines and enjoying private experiences, forward the video to 16:10.  Read reviews of Disney trips during the pandemic, and use our questionnaire for a low-risk, high-reward Disney trip.

For Alaska by small expedition ship (think Glacier Bay all to yourself, with no large cruise ships and everyone on your ship vaccinated), skip to 17:45.  Use our questionnaire for a low-risk Alaska adventure.

To learn about safe travel to Mexico, with no pre-trip Covid testing required, skip to 20:47.  Read reviews of successful Mexico trips during the pandemic, and use our questionnaire for a low-risk, high-reward experience there.

Tropical Islands

Think Belize for Caribbean beaches, coral reefs, and boating adventures, and forward the video to 25:00. Read reviews of Belize trips during the pandemic so you can understand why we’re recommending it so highly, and use our questionnaire for a low-risk, low-hassle trip there.

If your dream is a private overwater bungalow in Tahiti or Bora Bora, skip to 28:30 to learn how French Polynesia has kept Covid cases low. Read reviews of these islands during the pandemic, and use our questionnaire to get your own extraordinary experience of French Polynesia.

To learn about safe sailing in the Galapagos Islands, with few other boats around, skip to 32:00. Read reviews of Galapagos trips during the pandemic, and use our questionnaire for a low-risk, high-reward trip there.

Pre-Covid-style private-island idylls in the Maldives are addressed at 36:14. Read about Brook’s trip to the Maldives during the pandemic, and use our questionnaire for a low-risk, high-reward trip there.

“Outdoor Museums”: A Unique Moment for Iconic Sights Without the Crowds

Soak up Croatia‘s medieval walled towns and charming islands, minus the tour groups and cruise hordes that normally pack the streets in summertime.  Learn more at 48:06.  Read reviews of carefully planned Croatia trips during the pandemic, and use our questionnaire for your own low-risk, high-reward experience there.

Turkey‘s legendary archaeological sites are all but empty, no tour groups or cruise crowds in sight.  Watch the video at 50:42, and use our questionnaire for an extraordinary Turkey trip.

In Morocco,  you can stroll the winding alleyways in the medinas of Marrakech and Fez with few people around and enjoy private, plush, well-ventilated villas, with external entrances off charming courtyards, at a great value. Watch at 1:16:08, and use our questionnaire for an extraordinary Morocco trip.

Egypt has few visitors at its tombs and temples now, and you can spend most of your time outdoors, sailing in feluccas along the Nile and dining al fresco. Skip to 1:13:10 to learn more, and use our questionnaire for an extraordinary Egypt trip.

African Safaris: If You’re Vaccinated, an Optimal Moment is Actually Right Now

A well-constructed Kenya safari can be safe from start to finish, with physical distancing, private vehicles, standalone accommodations, and abundant wildlife throughout.  Local infections are low in much of Africa, and in Victoria Falls, the gateway to Zimbabwe, the entire local population has been vaccinated.  Watch at 1:03:18 and read reviews of safe safaris during the pandemic. Then use our questionnaire for your own low-risk, extraordinary safari.

In Botswana, Namibia, and Zambia, private and socially-distanced experiences are easily had now, and you will pay much less this year than next. (As we learned from professor of pathology Dr. Timothy Triche in our to-be-published-soon WOW Week Zoom talk on May 4, the situation in South Africa has improved dramatically, it looks like herd immunity has been reached there, and the Pfizer and Moderna vaccines are highly effective against the South Africa variant.)  Watch at 1:05:50, and use our questionnaire for a low-risk, high-reward safari.

Western Europe: Summer and Fall Possibilities

Consider France in the fall, once the summer crowds from other European countries have dissipated.  Forward the video to 41:20, and use our questionnaire for an extraordinary trip to France.

Italy’s iconic museums and monuments, as well as transportation around the country, are all operating at reduced capacity, so book ahead to get the timing you want. A WOW trip should be feasible starting in July. Watch at 56:10, and use our questionnaire for an extraordinary trip to Italy.

Fall is a lovely time for Italy’s many outdoor delights, from ancient ruins to village-to-village hikes to cooking experiences on farms and in vineyards. Skip to 59:00 and use our questionnaire for safe itineraries in Italy’s countryside this fall.

Thanks to the success of the vaccination roll-outs in the U.S. and the United Kingdom, travel without quarantine could resume between the two countries as early as this summer. Watch at 1:01:17, and use our questionnaire for an extraordinary trip to the U.K.



Be a safer, smarter traveler: Sign up for Wendy’s weekly newsletter to stay in the know. And read real travelers’ reviews of Wendy’s WOW List and use it to plan your next trip.

Smarter Airline Travel in 2021: Best flights, seats, and fares

 

In one of our travel talks for WOW Week 2021, air travel watchdogs Brett Snyder, founder of Cranky Concierge, and Gary Leff , founder of View From the Wing and Book Your Award, revealed what you can expect from airlines and airfares this year, when to buy your tickets, how to choose the safest flights, where to find business-class bargains, how to get the most value for your miles, and much more.

Our conversation included:

• Airfare pricing trends
• Domestic airfare vs. international airfare
• Business-class deals
• How frequent-flier programs have changed
• Airlines’ change fees and refund policies
• Health and safety while flying
• Airfare predictions for holiday travel in 2021
• Buying tickets through an online service vs. the airline or a travel agent

Here are excerpts from our talk; answers have been edited for length and clarity.

Airfare price predictions

Brett Snyder: It’s been an interesting roller coaster over the last year, to say the least. What we’re seeing with airfare now is that, as demand is starting to get a lot stronger domestically, a lot of those deals that we saw just a few months ago aren’t there anymore. There are still deals to be had, of course, depending on when you’re flying, but for the most part, fares are rising domestically.  Internationally, it’s a bit more of a crapshoot. I would say that, to some places that we know Americans can visit this year, it’s unlikely you’re going to find these amazing deals right now, and the airlines know that—they know where you can go.  But what we have seen a lot of is refundable fares that are much lower than they used to be in a lot of places. And that is really a nice option for people. The difference between non-refundable and refundable used to be so ridiculous that it just wasn’t worth considering. But that’s something that’s changed a lot. So, on the whole, if you see a hot destination where people are going, the chances are less that you’re going to get a better deal than if you’re going to somewhere else.

Gary Leff:  The general principle is the same that it’s always been: Where the price of airfare is driven by supply and demand, and where there are a lot of people wanting to travel somewhere, it’s going to cost more to get there. Back in March, I was able to buy $31 tickets from Austin, where I live, to Miami.  I’m not able to do anything like that anymore.  Airlines are going to scale back up their capacity—they’re beginning to do that over the next few weeks.  If the return of travel continues, as it seems highly likely to, we’re going to see airfares rise as well.

To Brett’s point about refundable tickets being cheaper:  There are deals on business-class tickets, but it varies by destination.  One of the things that’s changed is who’s traveling: The people who used to buy refundable tickets aren’t the ones who are traveling now or they’re not the ones buying the tickets for work. The people who were buying long-haul business class don’t have employers paying for it for business travel. And so there’s a compression as well to some extent. About a week ago, there were $900 roundtrips on TAP Air Portugal business class between the US and Europe. Now, that was a deal worth jumping on. It was before we saw some of the latest news about Europe’s opening.  United shared during their earnings call that, as soon as the word came out that Americans could visit Greece, the number of searches on their website skyrocketed, and the number of ticket purchases on their Athens flights skyrocketed. So, if you’re going where everyone else is going and searching where everyone else is searching, then it’s going to be more expensive, but not necessarily more expensive than it was before the pandemic. So we sort of need to attenuate our expectations. It’s not the $13 cross-country fares that we saw a year ago. But it is not outsized expense, relative to the past.

Bargain-hunting for international flights

Brett: It all goes back to supply and demand again, for the most part, but sometimes foreign airlines have mandates and just decide to do things that are less market-based than you’ll find from U.S. airlines. If China ever opens again, I would expect there would be a flood of low fares on the Chinese carriers. … Europe is a little bit tougher.

Gary: If you’re buying tickets now, you’re making a bet on the future. And certainly things have not always played out the way they’ve been expected to play out over the last year. And in COVID, we think we know what direction things are going,…but you’re making a bet on reopening and staying open. So it is certainly the case that you would be more inclined to have tickets on a carrier with some flexibility, and that you trust is going to, you know, be there. … I think there are going to be deals, and to Brett’s point, I think some of those deals will be on foreign carriers as they restart service, or as they attempt to gain traffic for the flights that they’re operating.

Frequent-flier programs in the Covid-travel era

Gary:  In some ways, they haven’t changed very much, although a couple of things that are worth highlighting: American Advantage, I really have to applaud something that they did, which is to eliminate cancellation and redeposit-of-miles fees. United is more flexible than they were, and if you cancel more than a month out, they’re not going to charge you a fee to put your miles back. American won’t charge any of their members at all for redepositing the miles on any of their awards. That means booking with them is something you can do, even if you think you might take the trip, and you can cancel later—and it’s really a risk-free proposition. Other than that, the miles you have in your account can only be used for ticketing one trip at a time. Giving that sort of flexibility and that kind of confidence is something that I think is really valuable.

But getting cheap fares is not really that different than getting award seats: it’s very difficult to get award seats when you’re looking to fly where everyone else wants to go when they want to go. … As a general rule, you get award availability when you’re flying where other people aren’t going or on the planes other people aren’t taking.

Holiday travel airfare

Gary: Holiday travel is always hard. In fact, holiday travel with miles and holiday travel with cash, you’re not seeing a whole lot of deals. This is one of the things that American Airlines Chief Revenue Officer Vasu Raja talked about on their earnings call: They’re not releasing their cheap fares for the holidays yet, because they’re taking a wait-and-see attitude on passenger demand. They could fill all these flights really cheap now, but they think they may have a shot at filling them at a higher price point later on. And so the old advice about booking three months out, but for the holidays maybe six months out, is maybe not quite right. I think it’s much more along the lines of: Look for the flight that you want, whether it’s revenue or on an award, and when you find it, grab it. There’s more flexibility than there used to be in terms of changeability and in terms of returning miles. So grab it, and then consider improving or, if your plans change, retaining a credit or putting your miles back, or if you see a better deal come along later.

Watch the video to learn more about how to get the best flights, seats, and fares in 2021.

 


We’re Here to Help

Right now is a remarkable opportunity for global travelers who are vaccinated. When your friends say that travel is problematic as a result of the pandemic—rental cars aren’t available, service even at 5-star hotels is shoddy—the problem is they’re not planning their trips right! Travel can be spectacular now if you choose the right destination, know the savviest local fixers, and approach them the optimal way. Check out these recent trip reviews to see the difference that Wendy’s WOW approach to trip planning makes. And if you’re looking for a similarly carefree travel experience, contact us at Ask Wendy.

 

Be a safer, smarter traveler: Sign up for Wendy’s weekly newsletter to stay in the know. And read real travelers’ reviews of Wendy’s WOW List and use it to plan your next trip.

beach lounges under a palapa on the beach looking out to the blue ocean with boats in the water at the Mandarin Oriental hotel Bodrum Turkey

Dispatch from Turkey: What Travelers Can Expect in Istanbul and Beyond

beach lounges under a palapa on the beach looking out to the blue ocean with boats in the water at the Mandarin Oriental hotel Bodrum Turkey
Turkey's seaside resort of Bodrum is filling in for travelers' European summer vacation plans. Photo: Mandarin Oriental Bodrum
exterior of Hagia Sophia mosque and surrounding park in Istanbul—with no crowds.
"At Hagia Sophia, the upstairs is closed, but now is a really good time to get in there because it’s not crowded and the renovation hasn’t started," Karen says. Photo: Sea Song Tours
Istanbul's Blue Mosque and the surrounding park without any tourists
Istanbul's Blue Mosque and the surrounding park are usually packed with tourists. Photo: Sea Song Tours
view over beach from restaurant at Mandarin Oriental hotel Bodrum Turkey
Travelers are extremely interested in beach escapes and private yacht or gulet trips. Photo: Mandarin Oriental Bodrum
Ephesus, Turkey
The maximum number of people allowed into Ephesus now is 650 at a time. Pre-pandemic, it could be 50,000.

 

Karen Fedorko Sefer lives in Istanbul, and she’s been there throughout the whole pandemic. When Turkey reopened its borders in June 2020, Karen closely monitored the situation to keep on top of how it was affecting travelers. In the months that followed, she organized trips for several Americans and WendyPerrin.com readers, and was able to deliver a safe and high-quality experience (you can read about one WOW trip here). Then in December, in order to curb rising coronavirus cases, the country reinstated some safety precautions, including a pause on indoor dining and weekend curfews for residents (not tourists). The good news is that while the country is maintaining vigilance, some precautions were recently eased for Covid-tested travelers—and they are eager to return.

We’ve talked to Karen repeatedly throughout the past year to get her first-hand insight into what it’s like to travel in Turkey, what visitors can expect to see and do, and how their trips will or won’t be affected by pandemic measures. This week, she gave us the latest.

*This article is part of a series in which we will be following the pioneers on Wendy’s WOW List of Trusted Travel Experts as they road-test their reopened destinations anew. Remember, these are the trip planners with the highest standards in the world—they’ve earned these stellar reviews—so we’ll ask them how local safety protocols measure up; the savviest ways to sightsee and explore; and the safest places to stay, eat, and get health care if necessary. In other words, we’ll follow them as they do all the in-country legwork so that you don’t have to.

What restrictions are in place now?

None when it comes to seeing the sights and touring. Citizens are locked down on the weekends (from Friday 9pm to Monday 5am) and, because of that, all the shops (besides grocery stores)—including the Grand Bazaar and the Spice Bazaar—are closed on weekends. But all other sights are open, and tourists do not have to stay in.

Who is coming to Turkey now?

People who have been vaccinated. Summer bookings are strong already, because we’re one of the few countries in the Mediterranean basin that is going to be open.

Where are they going?

The Bodrum seaside resort area was at 100% occupancy in July, August and September of last year, and the same is anticipated for this summer. Private yachts are also in high demand: We’ve booked a lot of gulet trips for this summer.

When Turkey first re-opened to tourism in June 2020, who was coming then, and what did they want?

I welcomed our first guests on July 20, and most were younger travelers. We booked a lot of last-minute gulets and yachts because families and friends living in separate countries wanted to come together and chose Turkey because it was one of the few places that was open to people from many countries. And since Turkey was doing Covid tests at the airport, we also had people staying over in Istanbul for a few days, getting their test, then flying on to the Maldives—for example, honeymooners.

A year later, have the types of trips they want changed?

Yes. Before, families and friends just wanted to come together and have a reunion. Now, they are vaccinated and looking for a summer beach vacation. Normally Americans don’t come to Turkey for the beach. They usually drive around the country sightseeing. They go to Bodrum for the historical sights, like the Bodrum Castle and Myndos Gate. But now they want beach and water and boating activities. Normally, the people who come to Turkey in summer are Europeans or Russians because they’re close by. Now, Americans who would have gone to the beach in other Mediterranean countries are coming to Turkey instead.

People are also coming for longer periods of time—usually 10 to 14 days. We have much larger bookings, and people are staying longer.

How does the popularity of gulet and yacht charters compare to pre-Covid?

Gulets are more popular than before, and it’s either groups of friends, groups of couples, or multigenerational families who book them. They like the idea of being on an isolated vacation together. And then they spend a couple of days before or after in Bodrum, where we have some of the most luxe hotels in the world.

What’s so special about Bodrum?

It’s the St. Tropez of Turkey. The people who usually go to St. Tropez, Mykonos, Capri, they’re coming here. There’s no mass tourism in Bodrum. And there are no cruise ships coming, so there are no cruise crowds.

If Bodrum is fully booked, how do they make it feel safe?

Everyone has to wear masks anywhere outdoors in Turkey, and social distancing is mandatory. In Istanbul, there are so many people that it can be hard to stay a meter apart. But at the beach, it’s easy. The beaches are allowed only a certain number of sunbeds, and the sunbeds are each one meter away from the next. So if the beach is full, you go to the pool or rent a cabana. And not everybody’s at the beach; they could be at the spa, on a yacht for the day, or in town. Plus, hotels in Bodrum are not big: The Mandarin-Oriental has 133 rooms, the Edition has 108 rooms, the Amanruya has only 36.

What else should travelers know about a beach vacation in Turkey?

People ask me, “Where can I go in Turkey where there’s a beach I can walk for miles?” I explain that in Turkey we don’t have a lot of long, sandy beaches (except in Antalya, but it’s not super-high-end there). We do have two hotels in Bodrum with sandy beaches (they brought in the sand from Egypt because Turkey has pebble beaches). Then people want to know how long the beach is in Bodrum, so I show them a picture so they can see where they’d be walking or how private it might be. They’re not familiar with Turkey at all—they’re used to going to Italy every year—and they’re trying to find a beach spot that’s similar to the one they like in Italy.

One traveler said, “We need to know the best places where we can get fried calamari because we always love that in Italy and we want to be able to get it in Turkey.” Well, of course they can get it in Turkey! Our calamari here is amazing. It’s fresh from the Aegean Sea! But they’re thinking about what they love about their summer vacation and how to get it in Turkey.

What does Istanbul look and feel like now? What has changed?

It’s business as usual, except that everyone is wearing masks. Hotels and sights are open, but there are restaurant restrictions (see below). Historic landmarks limit the number of visitors (it varies by site), but we offer a “fast track” to get our travelers to the front of the line.

At Topkapi Palace, it’s easier to move around, and the indoor restaurant has gotten much better: It used to be big buffets, but it’s now a la carte. They have a beautiful view of the Bosphorus, fewer tables, and the quality of the experience has really gone up.

At Hagia Sophia, the upstairs is closed, but now is a really good time to get in there because it’s not crowded and the renovation hasn’t started. The underground cistern is closed for renovation, but we have some other cisterns we are taking people to.

How about Ephesus? What’s it like with no cruise crowds there?

At Ephesus now, the maximum capacity is 650 people at one time, and generally there haven’t been more than 200. In normal times, there could be 50,000 people there at once! Everybody is just loving the fact that they’re the only ones there.

Can travelers still have special private experiences at historic sites, like you used to arrange for them?

We’re not permitted to open Hagia Sophia after-hours anymore, since it was turned back into a mosque. But we’ve made an agreement with an underground cistern and we are doing after-hour visits there. We can still do dinners and concerts and cocktails inside Ephesus, and we just worked out with the Ephesus museum to bring our guests in first thing in the morning before anybody gets there. We’re also working now with Virgin Mary’s house to try to bring people into the private chapel.

We still arrange special experiences like stopping in a village house in Cappadocia, or a great new cooking class in Istanbul, or day trips to wineries and new museums. Our savvy guides pull off a tremendous number of spontaneous experiences too.

What are the safety protocols for hotels?

They take your temperature upon arrival. If you have a fever, they won’t allow you to enter. The rooms are sanitized, and you must wear a mask in all common areas. When you sit down for dinner, you can take it off, but in all other cases, when you’re walking around in the hotel, you have to wear it.

What are the restaurant restrictions?

Restaurants are currently open from 7am to 7pm for everyone—travelers and citizens. After 7pm, the restaurants are only allowed to do takeout. Hotel restaurants are allowed to have outside guests visit from 7am to 7pm; after 7pm only hotel guests can dine in them. During Ramadan, however—which is from April 13 to May 14—the government has decided that all restaurants will be closed for in-person dining and offer only takeout. For travelers who are touring at that time, we will get lunch boxes from the hotel or takeout from the restaurants and find a nice outdoor spot for lunch.

When the restaurants are open, they are capped at 50% capacity, and there must be 1.5 meters between tables. You have to wear your mask into the restaurant and can take it off only when you sit. All of the waiters wear masks, and some are wearing face shields. The menus are all by QR code. It’s actually quite pleasant, because guests are not packed in.

Is now a good time to visit Turkey?

All the sights are open, the spring weather is beautiful, and after Ramadan ends on May 14 the restaurants will be open again, and it should be possible to eat virtually every meal outdoors. Plus, the U.S. dollar is really strong against the Turkish lira.

Summer will be a good opportunity to experience Turkey without the crowds because the mass-tourism groups with the big buses won’t be here. Pre-Covid it was packed, packed, packed in summertime: It would be an hour and a half to get into a sight if you didn’t have the fast track, and 50,000 people would be at Ephesus from the cruise ships. But now only 650 are allowed in there at once, and other sights are capped too.

During Covid, I’ve had people go to the ancient Roman site of Pergamon, and they are the only people there. You couldn’t get that experience before.

What safety steps are you taking for your travelers and staff?

In cars, the guide and driver sit in front of Plexiglas and speak to the travelers in the back seat via a microphone. We’re monitoring all the hotels; they must be certified for safety by the government and can’t open if they’re not inspected and approved to be following all protocols the government has put in place. Pools and spas are open in some hotels; they also have to be certified by the government so they’re not all open.

We have a chart where we keep track of what’s been certified and what hasn’t, and that informs our decisions about where to recommend. We monitor traveler feedback because they are telling us every detail about hotels and restaurants.

We are doing PCR tests on a regular basis for all our private guides, private drivers, and other staff, and the government has set up a system where all certified tourism staff can be vaccinated by the summer.

What about testing and vaccines for your travelers?

You must have a negative PCR test to get on the plane to Turkey, and you have to fill out the health form online. There are no protocols for vaccinated arrivals yet; they have to follow the same rules. Then when travelers are getting ready to go back to the U.S., we can handle getting their PCR test here, either at a private hospital or at the hotel, for between $35 and $50 dollars per person. We usually have the health workers come first thing in the morning before a guest’s tour, and when they come back to the hotel after their tour, the results are on their phone—same day.


 

We’re Here to Help

Right now is a remarkable opportunity for global travelers who are vaccinated. When your friends say that travel is problematic as a result of the pandemic—rental cars aren’t available, service even at 5-star hotels is shoddy—the problem is they’re not planning their trips right! Travel can be spectacular now if you choose the right destination, know the savviest local fixers, and approach them the optimal way. Check out these recent trip reviews to see the difference that Wendy’s WOW approach to trip planning makes. And if you’re looking for a similarly carefree travel experience, contact us at Ask Wendy.

View of Arenal volcano in Costa Rica.

Dispatch from Costa Rica: More Nature, Fewer People

View of Arenal volcano in Costa Rica
Arenal volcano (All photos: Richard and Irene Edwards)
sunset on the beach on the Pacific Coast of Costa Rica
Sunset on the Pacific Coast
deckchairs lined up overlooking the pool and ocean at Arenas Del Mar resort in Costa Rica
Arenas Del Mar resort
sunset over Arenal volcano in Costa Rica
Sunset over Arenal
Daytime view of Pacific Coast beach in Costa Rica
Pacific coast
Sunset at Nosara beach in Costa Rica
Nosara

 

A native Costa Rican, Irene Edwards has a local’s-eye view on how the country has been faring during the pandemic. What’s more, as one of Wendy’s recommended trip designers for Costa Rica (she’s been on The WOW List since 2014), she also has a traveler’s perspective on what it’s like to experience the country’s jungles, beaches, volcanoes, and hot springs right now.

Irene and her husband, Richard, who together co-founded Greenspot, have been living and working in-country throughout the pandemic. Travelers were allowed to return starting TK, with the completion of a health pass and proof of medical insurance that covers Covid-related bills (for more information on this, see “The Countries That Are Open to U.S. Travelers and What You’ll Find There.”)

Since then, Irene and Richard have been keeping close tabs on how the local tourism landscape is adapting—and also dreaming up new ways for visitors to connect with the culture. We called them at home in La Fortuna to find out more.

*This article is part of a series in which we are following the pioneers on Wendy’s WOW List of Trusted Travel Experts as they road-test their reopened destinations anew. Remember, these are the trip planners with the highest standards in the world—they’ve earned these stellar reviews—so we’ll ask them how local safety protocols measure up; the savviest ways to sightsee and explore; and the safest places to stay, eat, and get health care if necessary. In other words, we’ll follow them as they do all the in-country legwork so that you don’t have to.

You live in Costa Rica, so you have first-hand knowledge of what it’s been like this past year. Where have you traveled in the country during the pandemic?

Richard: Nearly everywhere. We’ve been out to the Pacific coast several times, where a big chunk of our travelers go for the beach: the Nosara area in the north and Corcovado National Park area on the southern coast. Irene just got back from Manuel Antonio. We have a condo near San Jose, but also spend time near Irene’s mom’s farm near Arenal in La Fortuna. So we’ve got a really good handle on the hot spots.

What activities were most popular pre-Covid, and are they still possible now?

Irene: Hanging bridges, canopy tours, rafting, hiking, exploring national parks (which are now open to the public), wildlife refuges, and cultural activities such as cooking classes—including making tortillas with my mom in her house—and school visits.  Because the pandemic has closed schools, school visits aren’t happening right now, but most of the tours in the country are operating. Local tour providers now have smaller groups. Before, they could handle up to about 15 people; now it’s perhaps eight. We actually book these experiences to be private (instead of a group). The only activity that we are a little hesitant on our part to recommend is the canopy tours because they need maintenance and some companies aren’t doing that. But most of the tours are open and running.

Richard: Costa Rica is intact. What you come here to do—the beach, the jungle, and all these outdoor activities—you can still do them. That’s the good news for everybody.

What about cultural and indoor experiences? How are those different?

Irene: Because of the pandemic, a lot of people have been forced to be creative and develop new travel experiences. For example, we met with a local señor here who needed an income; he wasn’t in tourism at all before, but now he is willing to show people, even locals, how he processes cinnamon; it’s outdoors, and you go with him to the trees and see how he harvests it. We have another guy who makes cheese; he’s who we get our own cheese from, so I asked him about his farm, and we’re thinking about making that an excursion for travelers. Things like that are possible, and we are trying to find more local people who are developing such experiences. My mom, too, has been making her own spices— mixing orange peels with herbs, for example. It’s happening more and more, all around the country.

Richard: In the end, it will be a win for travelers: They will have new and more authentic things to do. We needed a recalibration anyway, because Costa Rica was getting commercial. But we, and the people around us in the eco-travel sector, are realizing this is an opportunity to go back to basics and back to your origins.

That sounds great. But for now, what are you finding that travelers want to do when they visit? Are they ready for those interpersonal experiences?

Richard: Travelers are less inclined to do those activities right now. They’re more vegging out. They are trying to limit their exposure—so they’re eating in their hotels, for example— and they are doing fewer activities than before.

Irene: In the past, people wanted to come for a week and explore as many destinations as possible. Now, they are limiting themselves to the beach or two places max and just enjoying themselves. They are also waiting until they’re in Costa Rica to book activities, rather than booking them in advance. I think it’s related to them getting a sense of how things are when they arrive, and then feeling more secure. The activities they choose are focused on nature and being outdoors.

How are the hotels that you’re visiting?

Irene: We are re-inspecting the hotels we recommend, to make sure that the services and maintenance are still there. It’s been interesting to go back and re-evaluate their environment and ambience. We’ve all been having a break. Most of the hotels are not operating 100% and they don’t have a full staff. Arenas Del Mar is one of our preferred lodges, but the ambience is very different right now; they’re slowly getting back to what they are used to. It’s going to take time to really be normal. When I went to Manuel Antonio, it’s like they are in sort of a trance. That was my comment to the lodge managers: we can’t lose that chispa, that spark! We have to get it going again, because that’s what is attractive to the visitors who come to Costa Rica.

Also, we have seen a great interest in rental homes and villas. Right now, we are trying to be a villa specialist and building a database of very select rental homes. That has been my homework: finding unique rental homes, especially on the beach.

What protocols are hotels putting in place?

Irene: They are cleaning the rooms very well, disinfecting luggage, not allowing anyone into the room after check-in (except for the guest). The in-room snacks are touchless—they have created electronic menus, and you can scan the menu with your phone and order from your phone. Check-in is handled electronically. Some of the more remote hotels have limited internet access, so we do check-in for travelers before they get there; the only thing they have to do at the hotel is give their credit card.

What is it like to dine in a restaurant?

Irene: At hotel restaurants, the only thing on the table is the hand sanitizer. They bring plates and silverware afterward. The servers wear masks, but you can take yours off once you start eating. The tables are spaced 1.8 meters apart, because that’s six feet. Reservations must be made beforehand. They are also offering the option of having your meal outdoors..

Richard: They used to charge to set up tables on the beach and outside, but now that’s something you can just ask for.

What about non-hotel restaurants?

Irene: Local restaurants have certain protocols but, in general, they are not as elaborate as the ones that the hotels use. We are not going to say don’t eat at the local restaurants, because that is part of the whole experience of Costa Rica, but we have eaten at some of them, and our advice is to always wear your mask and wash your hands and keep your gel handy. Our customers always ask for restaurants, and we have a list of the best. Plus, when our travelers have a private guide, that’s very helpful because the guides know which places are safest.

What Covid protocols have you put in place yourself with your own staff and expert guides?

Irene: All of our drivers and guides are required to wear masks, which we provide, at all times. Even if the traveler doesn’t, our guides and drivers must. We keep hand sanitizer in the car. We provide refillable water bottles that are different colors, so everyone knows which is theirs. We offer Covid tests for staff upon client request.

Who is traveling to Costa Rica now, and where are they going?

Irene: We are seeing a lot of families with young kids traveling right now. They are sticking to the more usual routes, like Manuel Antonio, Arenal, and Monteverde, but mostly beach. Before the pandemic, we were seeing a lot of families with grandparents, but not now.

Richard: They’re not heading off the beaten path, and we’re not encouraging that anyway, because the beaten path is doing the best job of sticking to the protocols.

If it’s the beaten path, how do you make that special?

Richard: It is special! Before the pandemic, you had to work hard to make it special because there were too many people. So we spent all our time curating an uncrowded, relaxing experience. Now, though, that’s a given! [Laughs.] We can focus on the details even more than before—all the little things that would be special to individual members of the family. It’s not anything Irene wasn’t doing before, but we have the ability to spend more time on that now.

The one and only reason you come to Costa Rica is to be outdoors, so you’re here in the jungle or on the beach, and now you’ve got exponentially less people to share all that with. Last night, I was watching the local news, and a local guy was sitting in front of a family of four tapirs! I’ve seen maybe three tapirs in the 35 years I’ve been here, but he was just sitting in the stream, and the tapirs were just totally relaxed, plodding around behind him. Even on our farm, we are seeing great green macaws, which are endangered, flying all over. It’s like paradise.

 

 

We’re Here to Help

Right now is a remarkable opportunity for global travelers who are vaccinated. When your friends say that travel is problematic as a result of the pandemic—rental cars aren’t available, service even at 5-star hotels is shoddy—the problem is they’re not planning their trips right! Travel can be spectacular now if you choose the right destination, know the savviest local fixers, and approach them the optimal way. Check out these recent trip reviews to see the difference that Wendy’s WOW approach to trip planning makes. And if you’re looking for a similarly carefree travel experience, contact us at Ask Wendy.