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Rio de Janeiro, Brazil

How to Plan for the Rio Olympics Now

On August 5, the Rio Summer Olympics will be exactly one year away. And if you want to be in Brazil when they happen, now’s the time to plan.

We contacted Martin Frankenberg, one of our Trusted Travel Experts for Brazil, to find out what you need to know about booking hotels and finding tickets—and what you need to avoid. Below, he gives us his advice for planning a trip to the Rio Olympics.

Accommodations

Rio has a surprisingly limited number of hotels, especially luxury hotels, so there is an absolute shortage of hotel rooms in the city. As a pre-condition for Rio winning the Olympics bid, the local government had to secure that almost 100 percent of the inventory would be offered to the IOC (International Olympic Committee) and their sponsors.

There are only two ways to get a hotel room:

•Through Authorized Ticket Resellers (ATRs) in your country
This is the official source through which travelers can book hotel and ticket packages. Bear in mind, however, that what’s available to the general public is mid-level accommodations, in three-star hotels and at very high prices, and tickets for secondary events. You won’t find premium tickets, or high-demand events such as the Opening Ceremony or many Gold Medal events, through this channel.

•Through brokers
There are a few companies with “contacts” in the IOC or with corporate sponsors that have access to unused hotel inventory. Expect to pay very large markups if you go through these channels. As a rough price guideline, expect to pay these brokers between $1,500 and $ 3,000 per room per night in three- and four-star hotels, and more for five-star options. The two top hotels in Rio — the Copacabana Palace and the Fasano—are not available.

The solution is to rent an apartment or villa:
After a very successful World Cup, where many of our guests stayed in these accommodations, we have built a large portfolio of some of the best private homes in Rio. These range from well-located one-bedroom apartments to six-bedroom private estates for VVIPs. All have been meticulously inspected by us, and we will take care of all service for you during your stay.

Tickets

Ticket purchases are available only through ATRs and brokers.
Every country has an Authorized Ticket Reseller (you can see the full list here), and they produce a ballot system where you can apply for tickets via the Internet. After a few days they will let you know if your application has been successful. In the US, the official ATR is CoSport and at this point, very few tickets are left. ATRs also sell hugely overpriced hotel-and-ticket packages and ticket-and–VIP hospitality packages, the details of which have yet to be released.

If you are looking for good tickets to premium events, your greatest chance is to find a reliable broker. Matueté cannot intermediate the purchase of tickets for you from brokers, but can introduce you to some that our clients have successfully used in the past, during the World Cup. The responsibility for purchasing tickets through them is entirely yours.

Getting Around

Traffic in Rio is notoriously bad. A lot is being done to improve the public transport of the city for the Olympics, but it’s impossible to say at this point if many of these will be completed on time. Here are some important points to consider:

• The Olympic venues are spread over a very large area, so plan the events you watch each day with this in mind. Avoid having to cross the city many times in a single day.

• Special car passes sold with premium tickets are the best way to avoid traffic jams, as these allow the pass holder to use the special ‘Olympic car lanes’ —expressways that link all the venues together. As of today, it is still unclear how/if these can be sourced.

• The public transport system will work very well to get from places like Ipanema and Copacabana to the Maracanã /Tijuca area. It is still unclear if the system that connects to Barra da Tijuca will be ready on time. Even so, the distances are very long.

• Don’t bother booking cars and guides now. The infrastructure of the city will be closer to completion in early 2016, when we and other travel providers will be able to make more specific recommendations.

An overwater bungalow in Doha.

Why Qatar Could Be Your Next Extraordinary Vacation

Last month I was in Qatar, checking out Anantara’s new Banana Island Resort. Ever since Doha was chosen to host the 2022 FIFA World Cup, Qatar’s capital city has been attempting to rival Dubai as the Gulf region’s It destination. It’s succeeded in some areas (creating a top-notch national air carrier, attracting high-end hotels from all the big names—St. Regis, Four Seasons, Ritz-Carlton, Kempinski), and failed in others (the highly publicized FIFA bribery scandal related to the awarding of the World Cup to Qatar, and reports about the country’s human rights issues and the high number of migrant worker deaths).

I was in Doha in May, about two weeks before the FIFA arrests were made, and since I spent most of my time on the private Banana Island or at tourist sites in Doha, I didn’t see much about these issues first-hand. That doesn’t excuse them, however they pan out, but it does echo an experience that travelers have all over the world, no matter where we go: Unless we’re there specifically to explore difficult aspects of day-to-day local life, we don’t often get close enough to see them.

Certainly bribery, workers’ rights, and government abuse are not vices limited to the country of Qatar. Two weeks after my trip to Doha, I was in South Africa—and no one would ever say that that government always had the right idea about human rights. But it’s still an amazing place to visit and I would recommend it without hesitation (and I do in another article). A week after that, I came home to New York, where the wealth gap is almost as staggering as in Qatar and hunger still persists. And now there’s Charleston. And still, I would tell anyone that both of those cities are must-visit destinations (in fact, I’m a tour guide here in NYC). I don’t want to get too depressing, but my point is that no place is paradise. Even paradise. Sad stories of people being horrible to each other can be found everywhere—and that is part of the reason many of us travel: to find the good stories and the wonderful people and the amazing places and the eye-opening experiences.

When I came home, I felt that Doha was one of those eye-opening places worth visiting. It’s different (culturally, socially, in terms of gender roles, lifestyles, food, art and architecture)…and also so much the same (for example, brand names matter just like in any fashionable cosmopolitan city, and our group even stumbled on a Shake Shack and a Magnolia Cupcakes at a mall).

I greatly enjoyed my time in the city and at the Banana Island Resort Doha by Anantara, where I was hosted. I met good people there who had interesting stories and cool talents, and who are working hard to make a luxury vacation spot for anyone who’s interested. Right now, most of who’s interested are locals of the Gulf Corporation Council countries (BahrainKuwaitOmanQatarSaudi Arabia, and the UAE); but Europeans are starting to arrive and the hope is that Americans will too.

Here are five reasons that struck me as to why Doha is definitely worth a visit.

1. At this moment in time, Qatar is changing fast, and it’s fascinating.

View of the city from the Museum of Islamic Art

View of the city from the Museum of Islamic Art

A peninsula country that sticks out into the Persian Gulf and is land-bordered only by Saudi Arabia, Qatar is all but surrounded by almost-fluorescent turquoise water. It’s very safe (virtually no crime), very modern, and very wealthy.

The country is a Muslim monarchy run by Sheikh Tamim bin Hamad bin Khalifa Al Thani (who peacefully took over from his father in 2013). The whole peninsula is only 100 miles long, with a population around 2.3 million. What I found fascinating is that only something like 12% of the population is actually Qatari, and the wealth of local Qataris is staggering. They have one of the highest GDPs per capita in the world (about $100,000 per head) and citizens also get free food and healthcare, all funded by the country’s wealth from natural gas. The rest of Qatar’s population is made up of expat professionals and migrant workers, many who’ve arrived in the past few years to help build up Doha for the 2022 FIFA World Cup. Thanks to all the eyes on Qatar now, along with the government’s own agenda to make the city very visitor-friendly, the city is likely to change a lot over the next few years. If you go now, you’ll see that transition take place. As always, a good guide will be able to explain more about the social context and lift the curtain on some of the cultural complexities you’re not likely to fully grasp on your own.

2. Qatar is an easy introduction to the Middle East, and it’s easy to get to.

Qatar Airways has just added nonstop flights from Boston to Doha and will start direct flights from LAX in January 2016, making the city more accessible than ever. Like its fellow mid-east airlines, QA has raised the bar in business-class travel. The lie-flat seats are very comfortable, the food is very good, and as a result the flight turns into its own enjoyable part of the trip.

The airline is also trying to promote the city as an ideal stopover location—a place to add on a few days of vacation before or after a business trip, or in conjunction with another trip to the Middle East. The airport alone is worth spending a few hours in; there’s a pool, squash courts, and a spa.

The pool at Doha’s Hamad International Airport

The pool at Doha’s Hamad International Airport

3. Anantara has created an ideal place to stay.

Banana Island Resort Doha by Anantara

Banana Island Resort Doha by Anantara

Many familiar luxury hotel brands have staked out spots in Doha, but Anantara has created a pretty special retreat, on the private Banana Island, a 20-minute water taxi ride from the mainland. The taxi plies the waters all day long, and the port—more like a luxe hotel lobby—is a short distance from all the city’s main sites. This means you can duck into Doha for the day, visit the stunning Museum of Islamic Art, the lesser-known but equally fascinating Mathaf: Arab Museum of Modern Art, and the bustling Souq Waqif, and then buzz back to the resort for a relaxing evening of good food and long views of the sea. What’s interesting is that locals are coming in droves to the island on the opposite schedule: Anantara sells weekday evening packages that include water-taxi tickets and a credit at one of the resort’s restaurants. The nearly 250 daily takers aren’t required to stay overnight; instead, they get to enjoy the island as a night out.

One of the Anantara corner suites, where I stayed

One of the Anantara corner suites, where I stayed

For guests, the food options are available anytime. And most of it is really good. Six restaurants cover a range of cuisines, including an “American” diner called Ted’s (I didn’t even try it). More interesting are the Arabian options at Al Nahham (camel shawarma, giant grilled shrimp) and 14 kinds of hummus at Q Lounge (beetroot and walnut, fig, artichoke, beef bacon).

Grilled shrimp on a sword

Grilled shrimp on a sword

A lot is likely to be made of the fact that this is a dry resort—meaning, no alcohol—in order to follow cultural norms. But this seeming “lack” is anything but. Personally, I am not a big drinker, and I’m often disappointed that friends get to indulge in bright, fruity and interesting cocktails while I sip seltzer or some supersweet mocktail. Here, the nonalcoholic creations blow away any boozy concoctions you can imagine; they are their own delicious category. The driving force behind the creativity is the resort’s mixology director, Alexandre Hersent, who gave us a behind-the-scenes demonstration of how he prepares some of the molecular-gastronomy-inspired beverages, like the “Z daiquiri” of smoked apple juice with spice-infused honey, or his science-experiment twist on the city’s ubiquitous traditional lemon and mint drink. Hersent’s version (pictured below) has a semi-frozen ball of lemon and mint that pops open in your mouth. As usual with creative types, the limits seem to have made the food and beverage programs all the better here.

Lemon and mint drink, Anantara-style

Lemon and mint drink, Anantara-style

4. Once you’re back from the city’s sites, there are activities galore.

The pool and the sea beyond

The pool and the sea beyond

The Persian Gulf is so turquoise blue here, it’s enough just to sit on a balcony or patio staring at it. But for more active types and those with kids in tow, this resort is full of family-friendly activities: You can kayak, snorkel, get scuba certified, go windsurfing, or hit the surf pool. There’s a kids’ club with a giant indoor climbing-obstacle-course thing; a teen center with foosball, air hockey tables, and PlayStation nooks; a bowling alley; tennis courts; and a movie theater complete with buckets of popcorn.

For adults, there’s both a spa and a wellness center. Guests at the wellness center first see a specialist who determines their needs and then helps them choose from a suggested menu of holistic-health treatments like lymphatic drainage massages, infrared detox, nutritional consultations, and time in a zero-gravity float pod. You get the idea.

The wellness center’s zen garden

The wellness center’s zen garden

In a totally different part of the island, you’ll find the spa, where indulgences and pampering are the focus. Here, men and women divide into separate areas, and all have access to the usual high-quality Anantara menu of massages, facials, etc. The standout experience is definitely the hammam, where you’ll be soaked, steamed, covered in mud, massaged, exfoliated, and at the end doused with icy water. Invigorating to say the least.

The hammam

The hammam

5. Doha is safe and family-friendly.

Overall, Doha felt very safe. We saw families almost everywhere we visited, and observed a range of dress codes (though all conservative and covered). Shopkeepers were friendly, used to tourists, and just as ready to take our money as anywhere I’ve traveled.

Personally, I would recommend hiring a guide to take you through the city, not necessarily for safety reasons but more because, as with so many travel experiences, you will get more out of it if you have a plugged-in guide to talk you through the context and point out things you might not otherwise notice or understand.

The I.M. Pei–designed Museum of Islamic Art

The I.M. Pei–designed Museum of Islamic Art

The resort itself feels comfortable and secure. Everything you need is onsite, and the staff (who speak English and come from 60+ countries) are constantly interacting with the guests. You can’t pass anyone who works here without them saying hello to you; buggies regularly traverse the grounds to take you wherever you need to go; and I noticed good-service indicators like guest names and arrival dates listed on a whiteboard in one of the restaurant kitchens. What’s more, the lack of alcohol means you won’t run into any rowdy nightlife seekers, though the scene here is still lively; on weekends, guests stayed out late socializing and smoking scented shisha pipes at one of the restaurants overlooking the water.

Camels outside Souq Waqif; we were told they were the police department’s camels

Camels outside Souq Waqif; we were told they were the police department’s camels

 

* Full disclosure: I was hosted by Anantara and my flights, on Qatar Airways, were paid for. That said, Wendy and I don’t accept any travel experience we don’t believe will be up to our readers’ standards, and as Anantara properties have long been favorites of luxury travelers, and as the brand is quickly ramping up its presence in the Middle East, we agreed it was an ideal time to explore the tourism options here.

In keeping with WendyPerrin.com standard practice, there was no expectation of coverage on our hosts’ part, nor was anything promised on ours. You can read our signed agreements with Qatar Airways here and with Anantara Hotels & Resorts here

Sean Murphy, Jetsetter editor in chief, in Cordoba, Spain

Inside the Mind of a Hotel Expert: Jetsetter’s Sean Murphy

Sean Murphy knows how to travel in style. As Editor in Chief of Jetsetter.com, he leads a team that focuses on luxury experiences and gorgeous hotels. In fact, they’ve just released their 2015 Best of the Best hotel awards—which curates the world’s top accommodations by essential categories such as Best for Foodies, Best for Romance, Best Pool Scene, and Best-Looking Guests.

So where does Sean travel himself when he gets out of the office? We had to find out. Here, he shares his most memorable travel moment, his trick for tackling crowded tourist attractions, and the surprising thing he always packs.

Most memorable travel moment:

Years ago, at the urging of a well-traveled friend, I made a summer pilgrimage to the not-so-easy-to-get to Greek Island of Patmos. It’s a ten-hour flight from New York to Athens and another all-day ferry ride from the port of Piraeus. You arrive on island in the middle of the night and as you enter the harbor, your eye is drawn to the illuminated Fortress Monastery of St John. It stands atop one of Patmos’s highest points and dominates the landscape. The house where we were staying was just under the monastery. It had a roof lounge with views stretching to the islands east and west shores. Upon arrival I made my way up to the roof just as the monastery lights were being turned off for the night, revealing the most extraordinary sky of stars I had a ever seen. I discovered too that if you looked hard enough and long enough, you could track satellites with your naked eye as they crossed the heavens. Even though I was exhausted from my journey and certainly in need of sleep, I stayed up most of the night amazed by the simple, but spectacular show overhead and have been madly in love with that island ever since.

Most embarrassing travel moment:

Ask my team at Jetsetter. We have an All Hands meeting each week. At this meeting it is a tradition that every new hire has to reveal their most embarrassing travel story. I’ve heard some frightening, hilarious and honestly worrying tales. But once you tell it, your secret’s safe with us. Mum’s the word.

Name one thing people would be surprised to find in your travel bag:

Guide books. As an Editor in Chief of a digital travel site named Jetsetter you may think I know it all or use some digital device to arm myself with what I don’t, but I still like to carry a quality guide book, one that highlights cultural history and walks me through specifics. It helps me pass the time while on a plane, train boat, or during quiet moments when pulling out my phone seems just wrong. Plus, I don’t worry about the batteries running out and leaving me uniformed.

Touristy spot that’s actually worth it, and the trick to doing it right:

The Louvre, The Uffizi, The Prado, any well-know art museum with must-see art. I make it a point to visit these iconic museums whenever I visit a city despite the crush of tourist. The trick is to go early or late and make advanced reservations online. There is too much to see in the world to waste time in queues. Some guides (search my friends at Viator.com) offer group, after-hour tours of well-known museums for a premium price, but it can be worth it to see a Botticelli without bumping into a sea of selfie sticks.

Non-touristy spot people might not know about but should add to their must-visit list:

The desert, specifically the Sahara. I took a three-day journey into the Sahara once when visiting Morocco and discovered what Paul Bowles already knew. It is a magical place full of stillness and absolute silence. And “then there is the sky, compared to which all other skies seem fainthearted efforts.”

Name two indispensable apps you use when you travel:

I am a visual omnivore, so Instagram is an addiction. Google maps has come to my rescue more than once, especially when driving unfamiliar roads or navigating maze-like towns. And of course, I use Jetsetter’s App to book my hotels.

Choose any two travel-world bloggers and tell us the most important thing you’ve learned from each.

I am a fan of Tiny Atlas and its Travel Log. You get a true sense of place through their visual storytelling. It reminds me that one image, however iconic, should not be burdened with providing the whole picture. As well, I’m obsessed with A Hotel Life, Ben Pendole, who works for Ian Schrager’s Edition Hotels, has put together an impressive look into the world of the fabulously well-traveled. It reminds me that travel is supposed to be fun.

Whose Tweets do you find the most useful and entertaining when you see them in your feed?

I gravitate to more visual feeds and honestly peruse Instagram more than Twitter, but I do appreciate the US Interiors’ twitter feed @Interior for its spectacular imagery. It’s making me rediscover and fall in love with America. Ruth Reichl’s, (former editor in chief of Gourmet) tweets remind me of the exquisiteness of well-crafted words @ruthreichl.

Name one way the travel industry can do better.

Stop commoditizing travel. My travel choices do not always come down to just price. They are mostly driven by the expectation of an exceptional experience, one that will stay with me, transform me in some way and remind me why I love travel. Help me decide by telling me a better story and please, keep it real.

Look into the future and describe one aspect of travel that you think will be different in 20 years:

Already the Internet and especially mobile has transformed travel by putting more information in the hands of the traveler. We can dream, plan, book, navigate and share our experiences in ways that were not possible just a few years ago. When I look toward the future, I see information and experiences melding even more. Whether it’s virtual reality providing a totally immersive preview of where I want to go or information digitally displayed to me in the moment when I need it most, I think future technology will give me the confidence of knowing. I must admit, however, this future causes me just a little angst. Intel is awesome, but I will not want to lose one of the greatest delights of travel: serendipity.

#jamon, jamon, jamon. #Madrid #Spain #travel #traveltransforms #travelinspiration #food #yum #jetsettering

A photo posted by smurphsup2 (@smurphsup2) on

Most effective thing you’ve ever said or done to get an upgrade or a special perk while traveling:

I deeply and sincerely appreciate all your efforts on my behalf. Thank you.

To make friends, I always carry:

My insatiable curiosity.

Overrated:

As a celebrated amenity, TVs in hotel rooms.

Underrated:

Accessible outlets.

If you were in my car during a road trip, you’d hear me singing:

For all those involved, its better I don’t sing. That said, I have been known to hum Beethoven’s Ode to Joy while driving on the open road.

The airplane movie that, unexpectedly, made me bawl was:

Mr. Turner. Mike Leigh’s film about the life the famed British painter J.M.W Turner I watched it on a flight to London (when I should have been sleeping) and found it quietly unsentimental, but also incredibly sad and remarkably sublime. After checking into my hotel, I ran straight to the Tate so I could commune with his work and pay my respects.

When I travel, I’m not afraid of:

The journey.

But I am afraid of:

Forgetting my passport.

 

Follow Sean and Jetsetter.com

Twitter: @smurphsup2 and @Jetsetterdotcom

Instagram: @smurphsup2

Brett finds a treasure in the duty-free shop onboard the Korean Air's A380.

The Airlines’ Biggest Shortcoming, According to The Cranky Flier

Brett Snyder’s title is Chief Airline Dork. And it’s fitting. As a kid, his idea of fun was watching planes land at LAX; by the age of 12 he’d become the youngest known travel agent. Since then, he’s worked his way through various airlines—US Airways, America West, Eos, and United—all the while helping friends and family solve various air travel snafus and frustrations. Eventually (and we’d add, inevitably), Brett turned his knack for solving problems into a service available to anyone, via his company Cranky Concierge. Need a last-minute alternative for delayed or canceled flights? Help finding a hotel when a blizzard has grounded travelers all over the country? An ally who can talk directly to airlines and untangle their rules and regulations? Call Cranky. Wendy does. In 2011, 2012 and 2013 she named Brett to her Condé Nast Traveler list of top travel specialists, as an expert in urgent airline assistance. Today, when travelers ask Wendy for the best travel agent to book a complicated airline itinerary, she often sends them to Brett.

You can follow Brett on his blog, The Cranky Flier, where he monitors the airline industry, using his insider knowledge to ensure that the rest of us understand what’s going on behind the scenes. As you might have guessed from the name, Brett’s sharp sense of humor pervades all of his posts and work—after all, you’d have to be able to laugh in his business. Here, he bravely reveals one of his most memorable and embarrassing travel experiences, as well as his opinion on the biggest issue that airlines face.

Most memorable travel moment:

Well, you’re asking this question just a week after I stepped off my first (and likely only) flight in Singapore’s Suites class. So it’s tempting to say that’s it. But really there is one flight that sticks out in my mind as being the coolest thing I’ve ever done. Back in 2002, I flew Concorde from London to New York. That was incredible and is easily my most memorable travel moment.

Brett relaxing in Singapore Airlines' A380 Suite.

Brett relaxing in Singapore Airlines’ A380 Suite. Photo courtesy The Cranky Flier.

Most embarrassing travel moment:

This isn’t airplane-related, but I still remember it to this day. Way back in third grade, I was on vacation with my parents and younger brother in Washington, DC. We had walked into Georgetown to go to dinner and my brother spilled what seemed like a gallon of milk right in my crotch. It was a long walk back to the hotel for this mortified third grader.

Name one thing people would be surprised to find in your travel bag:

Not much. I travel very light when I’m on the road. My wife still can’t believe I brought only a duffle bag on our two-week honeymoon. Granted, it was in French Polynesia, so I didn’t need more than a bathing suit anyway.

Touristy spot that’s actually worth it, and the trick to doing it right:

Dubuque. Oh wait, that’s not touristy? Ok, then I’d probably say Washington, DC. The place is absolutely full of history, and most of the monuments and museums are free, so it is not only a great place to visit but it can be done economically for those on a budget. While there are some great out-of-the-way memorials (the Einstein one is my favorite), most of the places you want to see are the same ones everyone wants to see. Wear comfortable shoes and be ready to walk. Get yourself an awkwardly named SmarTrip fast pass for the Metro as well. Stay hydrated and bring snacks. In other words, prepare like you’re getting ready for some post-apocalyptic world. Lastly, don’t go during cherry blossom season (spring). Everyone goes then, and it’s even more crowded than usual. And don’t go in the summer. Not only are their hordes of families, but the place was built on a swamp. You’ll feel like you’re in a steam bath. If you can go in the fall or winter, you’ll be better off.

Non-touristy spot people might not know about but should add to their must-visit list:

I don’t think Slovenia counts as touristy, does it? When I was young, I remember seeing a picture of this impossibly blue river in Slovenia. It took me a long time, but I finally made it there about a decade ago to see the Soca River for myself, and it remains one of my favorite trips. It’s an incredible sight. But what’s more incredible is how much you can see in Slovenia within such a short drive. You have the glacial valleys where the Soca River roams in the west. In the north you’ll find the Julian Alps and some incredibly picturesque mountain lakes (Bled and Bohinj). Come down a bit to the center and you’ll be in the medieval capital of Ljubljana. (Just try to ignore the Soviet-era buildings that surround the city.) To the east is the wine country of Maribor. And in the southwest is Slovenia’s tiny coastline with the historic town of Piran and beachy Portoroz. From one side of the country to the other is less than three hours by car. To top it off, I’m convinced that every person in Slovenia is friendly and speaks 300 different languages fluently.

Hiking outside of Kobarid in the Soca River Valley, Slovenia.

Hiking outside of Kobarid in the Soca River Valley, Slovenia. Photo courtesy The Cranky Flier.

Name two indispensable apps you use when you travel:

1) The app for whatever airline I’m flying.

2) Google Maps, which is great for plotting public transit routes and providing fare information.

The travel gadget or gear that has saved your life…or your mind:

I’m not really a gadget guy. I travel light, so my phone is probably the only real gadget I use when I travel. And it has definitely saved me a lot of stress. (It also creates a ton too, but that’s my fault for checking my email.)

Choose any two travel-world bloggers and tell us the most important thing you’ve learned from each:

Here’s the funny thing. I don’t read a ton of travel bloggers. When I do, it’s usually more for the business insight into the industry as opposed to things that focus on the travel experience itself. So for example, I read Gary Leff’s View from the Wing for news on frequent-flier programs. Or I read really geeky stuff like Airline Route, which shows airline schedule changes. Boring, right? I should read more aspirational stuff—I’d probably be happier.

Whose Tweets do you find the most useful and entertaining when you see them in your feed?

Well if you’re looking for entertainment, try out @FakeUnitedJeff and his impersonation of United’s CEO. It rings a little too close to home. Otherwise, if you’re looking for useful, I turn to all my favorite #AvGeeks. People like Airline Reporter, Ben Granucci, Benet Wilson, Ghim-Lay Yeo, Henry Harteveldt, Holly Hegeman, Jason Rabinowitz, Jeremy DwyerLindgren, Jon Ostrower, Justin Meyer, and Paul Thompson.

Name one way the travel industry can do better:

Well my experience is more on the airline/travel agent side, so I’ll focus on that. I honestly think the biggest issue for airlines has long been communication. We all understand that flying airplanes around the world is a complex business. Most people are understanding when things go wrong if they know what’s actually happening. But for years and years, airlines have had this “need to know” kind of attitude, and the customer doesn’t need to know. It’s not just on the operations side either. Delta has really taken this further by hiding its seat maps and availability from third parties. Heck, it even stopped publishing an award chart altogether. If airlines really want to improve the travel experience, they should communicate openly, truthfully, and often. The fact that they don’t is one of the reasons that my Cranky Concierge business is thriving, so maybe I shouldn’t hope for them to change…

Look into the future and describe one aspect of travel that you think will be different in 20 years:

I’d like to think that we’ll be closer to having space travel as a reality. Even if it’s not for travel into space but as a way to speed up the transit time between cities on Earth, it would be a huge win. Between 1903 and 1965, we saw travel times come down dramatically in the air. But nothing has changed since then. It’s time.

Most effective thing you’ve ever said or done to get an upgrade or a special perk while traveling:

The best thing anyone can do is just be nice. If you’re using that as a tool solely to get an upgrade, then that’s pretty shady. And it doesn’t work with airlines much anymore, since there’s a lot less leeway for a gate agent to give you an upgrade than there used to be. But just be nice in general and things can sometimes fall in your favor. If the gate agent has any leeway, then being nice is the only way you’ll get an upgrade. (Just try the “do you know who I am” route. You’ll end up in a middle seat in the last row.)

I remember one time I was at JFK and it was a mess. I had to get rebooked and finally got to the agent at the counter. She looked wrecked. I simply asked her if she’d like a sandwich or a drink or anything, and her mood changed instantly. It’s hard doing that job and getting yelled at all day. I actually did end up getting a seat up front, but I didn’t even ask. I was just trying to empathize.

To make friends, I always carry:

Deodorant.

Overrated:

Cruises. 

Underrated:

Train travel.

If you were in my car during a road trip, you’d hear me singing:

Some good classic rock—maybe a little Tom Petty, possibly some Zeppelin. Or it could be something a little more recent like Smashing Pumpkins, which admittedly still isn’t all that recent. As my brother says, my appreciation for music somehow stopped developing at the turn of the millennium.

The airplane movie that, unexpectedly, made me bawl was:

Marley & Me. Never watch a dog movie with a sad ending on an airplane.

When I travel, I’m not afraid of:

Going naked into a communal bath.

But I am afraid of:

Getting violently ill from accidentally drinking the water in a country where I shouldn’t.

Qatar Airways seat configuration

5 Things I Loved About My 13-Hour Flight on Qatar Airways, and Two I Didn’t

“These might be the most comfortable pajamas I’ve ever worn.”

That is my most lasting impression from my 13 hours on a Qatar Airways flight from JFK to Doha the other week. The big draw of the airline is its business class, which travelers have named best in the world in Skytrax’s World Airline Awards for the past two years running (its seats, amenities, food, and lounge earned high rankings too). The back of the plane isn’t shabby either: Skift named Qatar Airways Best Economy Long-Haul Experience in 2015. But it was the business class experience—complete with a Giorgio Armani amenity kit, soft gray pajamas, and cushy slippers—that I indulged in last week.*

The rise of the airline—which launched as a regional service in 1994 and was revamped as a global player in 1997—mirrors the rise of Qatar as an international tourist destination. A young country in general (it was a British protectorate until 1971), the capital city of Doha was raised into existence only 35 years ago, but already the wealthy Qatari government has positioned it as a luxury Middle East destination, attracting all the biggies in luxury travel brands: Four Seasons, St. Regis, InterContinental, and most recently Anantara, which recently opened the Banana Island Resort to which I was bound. There’s star power in the culinary space (Alain Ducasse, Nobu, Shake Shack, and NYC cupcake stalwart Magnolia Bakery); in the arts scene (I.M. Pei designed the Museum of Islamic Art, and Richard Serra created a monumental series of obelisks for the museum and for the desert), and along the skyline (you’ll find projects by Jean Nouvel, Norman Foster, and Rem Koolhaas). Construction is everywhere: a new cultural village packed with galleries and a striking 4,000-seat marble amphitheater; a new metro rail system; a new education “city” offering American universities to Middle East residents; the new Mall of Qatar (which will be the largest in the country); and, of course, a rush of new sports facilities in anticipation of the 2022 FIFA World Cup.

Travelers are taking notice, and their introduction to Qatar begins on the plane. It’s an impressive one. Here are five things I loved about my nonstop business-class flight…and two things I didn’t.

The Good

1. The personal attention begins as soon as you check in.

Qatar Airways’ VIP service starts right at the airport check-in counter, when one of the desk agents offers to escort you to the lounge. I didn’t know it at the time, but this was code for “you will get to cut every line in security and insert yourself and your bins right at the front.” I definitely enjoyed the celebrity treatment’s speed and ease, but it came with a side of guilt for cutting in front of all the regular folk waiting to make their way through the TSA maze. However, anyone flying QR in any cabin class can purchase this VIP treatment. It’s called the Al Maha service and includes an escort from check-in to the gate and a welcome escort at Doha International Airport who will guide you through passport inspection and out to your ground transportation; the service is also available on arrival (prices start at 300 Qatari riyals each way).

Once onboard, you’ll find a set of pajamas and a Giorgio Armani amenities kit stuffed with the usual essentials (ear plugs, eye shade, socks) and some Armani perfume and lotion.

 

The Giorgio Armani business class amenities kit contains perfume and lotion—men get one set, women get another.

The Giorgio Armani business class amenities kit contains perfume and lotion—men get one set, women get another. Photo courtesy Qatar Airways.

 

2. The seat configuration allows for space and decent privacy.

The 777 we took from JFK to Doha had a 2-2-2 configuration. For easiest access to an aisle, choose seats in the middle section.

The 777 we took from JFK to Doha had a 2-2-2 configuration. For easiest access to an aisle, choose seats in the middle section. Photo: Billie Cohen.

My plane was the B777-300ER, which meant a 2-2-2 configuration in business class. I shared my nook with only one other person, with whom I could enjoy conversation while we got settled and then completely ignore once we reclined for movies and sleep, thanks to the cocoon-like design of the lie-flat seats.

 

3. The in-flight entertainment system made it kind of hard to leave the plane.

All seven of the Harry Potter movies, all three of the Lord of the Rings movies, an entire collection devoted to Meryl Streep, plus a ton of Bollywood films and TV and music from around the world. I kept thinking, Why can’t Netflix have as good a selection? It was hard to choose between sleep and staying up all 13 hours to watch movies.

It was hard to choose between a Harry Potter marathon and a nap. I did both.

It was hard to choose between a Harry Potter marathon and a nap. I did both. Photo: Billie Cohen.

 

4. The food is good enough to be served on the ground.

Pumpkin and chestnut soup. Summer greens and mozzarella salad. Greek yogurt with raspberry compote and toasted granola. A selection of desserts from Ladurée. Special dishes created by Nobu Matsuhisa and Vineet Bhatia (the first Indian chef to win a Michelin star). And lots of small details added to the feeling of fine dining: warm mixed nuts, warm bread and butter, mini boxes of Valrhona chocolates, white-cloth napkins, real silverware, and real glasses. Unfortunately, my food pictures are horrible; I have not mastered the art of Instagramming dishes in any appetizing way whatsoever, so I haven’t done justice here, but believe me this was food I would’ve been happy to be served in a restaurant. And the best part is that it’s all delivered to your seat whenever you want, rather than when the flight attendants’ schedule says it’s time.

This yogurt parfait with raspberry compote was delicious.

This yogurt parfait with raspberry compote was delicious.

 

5. The award-winning lie-flat bed

As a light sleeper, I was skeptical that this “bed” would be as comfortable as promised. It was. After the flight attendants set you up with a thin mattress, a fluffy pillow and a light cloth quilt (none of that staticky fake fleece stuff), it is really hard to stay awake. On both flights, the lights were dimmed, with only the soft glow of the color-changing ceiling accents, which cycled through blues, greens, and oranges to indicate time of day. According to Qatar Airways, the purpose of the mood lighting—which exists in the economy cabin as well—is to decrease the effects of jet lag, but I’m thinking it has more to do with the beds than the light bulbs.

Qatar Airways lie-flat beds

The model in this press photo is not faking—the beds are comfortable. Photo courtesy Qatar Airways.

The fully adjustable bed not only made for comfortable sleeping, but for working, and curling up and watching Harry Potter. I especially appreciated the adjustable attached footrest; thanks to button controls that let you raise it to your comfort level, my short legs (which don’t usually reach the floor on airplanes…or buses, subways and office chairs for that matter) enjoyed the full benefits of a footrest for the first time I can remember.

At 4’11, my legs aren’t long enough to reach most footrests. Thanks to the adjustable one on my business-class seat, I got to see what all the fuss is about. I liked it.

At 4’11, my legs aren’t long enough to reach most footrests. Thanks to the adjustable one on my business-class seat, I got to see what all the fuss is about. I liked it.

The Not So Good

No exit 

There I am, happily cozying up in my reclined seat, snacking on chocolates, flipping through movies while my neighbor gently snored in the next seat, when nature called and I discovered the first downside to life in QA’s business class. Not the bathrooms (which were cleaned often and stocked with aromatic soaps), but the one drawback of these award-winning lie-flat beds.

I chose a window seat in on both of my flights. Great for sightseeing (I’m a sucker for takeoff and landing photos), but bad for every time I wanted to go to the bathroom. Once my seatmate was fully reclined and snoring, I was trapped: His feet reached all the way to the wall, so to get out of our row, I had to climb over his legs, a fate I had naively thought was limited to the coach-class experience. Thankfully he was a heavy sleeper and there wasn’t much turbulence. Otherwise, there could have been a very awkward spill onto his bed. If you want to avoid this on your next business class flight, check SeatGuru to determine the cabin’s seat configuration. If it’s 2-2-2, like mine was, choose the middle section to guarantee easy aisle access from both seats.

No Wi-Fi, inaccessible power

Power plugs are a must-have these days. Even if you’re distracted by Meryl Streep’s complete catalog of films, at some point on a 13-hour flight, most of us have to do some work. But on QR’s 777, the plug (which, conveniently, does not require an adapter) is inconveniently hidden behind the lower-leg portion of the seat. Even when the seat is in its fully upright position, it covers the recess where the plug is located; if I didn’t have small hands (and if I wasn’t willing to sit on the floor in front of my seat holding a phone flashlight), I would not have been able to plug in my computer. Once I did, I realized the other drawback of QR’s 777s: no Wi-Fi. I understand that some aircraft are older and not able, or worthwhile, to be retrofitted—and the airline’s 787s, A350s, and A380 all have internet—but business class should allow you to, you know, get some business done.

To be fair, these are pretty minor quibbles considering how comfortable the flights were, how impressive the food and service were, and how easy it was to sleep. While getting work out of the way is key to having a good vacation once you’re on the ground, the truth is that you can’t get anything done—on or off the plane—if you’re tired and hungry, and Qatar Airways sufficiently takes care of both. Plus, you get those pajamas.

 

*Full disclosure: My flight was fully paid for by Qatar Airways, as part of a small media trip to Anantara’s new Banana Island Resort, just off the coast of Doha. (The five of us were the first American journalists to see Anantara’s new property here.) Onboard, I watched carefully to see if the flight crew treated me or my colleagues any differently than other passengers and it did not seem to be so.

In keeping with WendyPerrin.com standard practice, there was no request for or expectation of coverage on our hosts’ part, nor was anything promised on ours. You can read our signed agreement with Qatar Airways here and with Anantara here. 

Be a smarter traveler: Use Wendy’s WOW List to plan your next trip. You can also follow her on Facebook and Twitter @wendyperrin, and sign up for her weekly newsletter to stay in the know.

boat in Halong Bay Vietnam

How to Tip in Asia: When, Who, and How Much

Sure, you can navigate tiny airports in far-flung locations, gesticulate wildly with locals to find your off-the-beaten-path hotel, and breeze past would-be scammers without so much as a flinch. But when the bill arrives at a restaurant, even the savviest of travelers can feel like a novice with no clue. Should you tip? If so, how much? In this series, we’re asking our Trusted Travel Experts to share their local knowledge for regions around the world. Read on to find insider tipping advice when traveling in China, Southeast Asia, and more. Have useful insight to add? Tell us in the comments.

Bali

Uma by Como, Ubud, Bali

Uma by Como, Ubud, Bali. Photo Courtesy Como Resorts

Service is included at almost every restaurant and hotel in Indonesia. However, even the locals throw down whatever loose change they have when they dine out—anywhere from 500 to 5,000 rupiahs (from 4 to 40 cents). Diane Embree, Trusted Travel Expert for Bali

Read Diane’s Insider’s Guide to Bali

Beijing

Aman Summer Palace, Beijing.

Aman Summer Palace, Beijing.

Tipping is not a day-to-day part of the culture in China, but it is becoming expected in fine hotels and in the travel industry in general. The guides and drivers who work in English generally do expect a healthy tip of around $25 per day for the guide and $15 per day for the driver. Mei Zhang, Trusted Travel Expert for China

Read Mei’s Insider’s Guide to Beijing

Bhutan

Paro, Bhutan

Paro, Bhutan. Photo courtesy Antonia Neubauer.

A service charge is typically included in restaurant bills, but adding 2 to 5 percent on top of that is customary when you’re happy with the service. Antonia Neubauer, Trusted Travel Expert for Bhutan and Nepal

Read Antonia’s Insider’s Guide to Bhutan

Cambodia

Kohker, Cambodia

Kohker, Cambodia. Courtesy Journeys Within

Though it may be surprising, Cambodians these days expect tips. We recommend tipping just as you would at home. Guides are used to $10 to $20 per day, and we recommend a dollar or two for the bellboy or for your tuk-tuk driver. In a country where the average income is so low, this small gesture means a lot. Andrea Ross, Trusted Travel Expert for Southeast Asia

Read Andrea’s Insider’s Guide to Cambodia

Rajasthan

Rambagh Palace, Rajasthan

Rambagh Palace, Rajasthan. Photo courtesy Rambagh Palace.

Ten percent in restaurants is considered normal. You should tip in the local currency (Indian rupees) and not in foreign currency. Bertie and Victoria Dyer, Trusted Travel Experts for India

Read Bertie and Victoria’s Insider’s Guide to Rajasthan

Sri Lanka

Sunset in Tangalle, Sri Lanka.

Sunset on a beach in Tangalle, Sri Lanka.

At hotels the easiest way to avoid the stresses of tipping every waiter, porter, and bellboy is not to tip anyone on the spot but instead to ask for the “tip box” when checking out. You need not feel awkward when the bellboy brings the luggage; simply say thank you and mention you will leave a tip in the tip box at the end of your stay. Always smile. A good tip is $10 to $20 per room per day. Miguel Cunat, Trusted Travel Expert for Sri Lanka

Read Miguel’s Insider’s Guide to Sri Lanka

Thailand

Bangkok Banyan Tree Thailand

The Vertigo restaurant at the Banyan Tree Bangkok..

Tipping in restaurants is not necessary, since a 10 percent service fee is usually included. In a taxi, round up to the nearest 100 baht;, so, if the meter reads 250 baht, give 300. If you have a guide for the day, the standard is 300 to 500 baht per person per day and drivers get half that, but tipping is at your discretion. Sandy Ferguson, Trusted Travel Expert for Southeast Asia

Read Sandy’s Insider’s Guides to Bangkok and Thailand

Uzbekistan

Tilla Kori Medreseh, Samarkand, Uzbekistan

Tilla Kori Medreseh in Samarkand, Uzbekistan. Photo courtesy Zulya Rajabova.

Tipping is customary in Uzbekistan. Restaurant waiters get 10 percent; guides and drivers should get $15–$25 per day, depending on your satisfaction with their services.Zulya Rajabova, Trusted Travel Expert for Uzbekistan and the Silk Road

Read Zulya’s Insider’s Guide to Uzbekistan

Vietnam

Tam Coc-Bich Dong, Vietnam.

Tam Coc-Bich Dong, Vietnam. Photo courtesy Andrea Ross.

Travelers are sometimes surprised at the level of tipping in Southeast Asia, but as life in the cities has gotten more expensive, guides and drivers increasingly depend on tips. We recommend $10 to $20 a day for a guide and about half that for the driver. For hotel staff, we recommend $1 or $2 for porters, and the same per day for room staff. Andrea Ross, Trusted Travel Expert for Southeast Asia

Read Andrea’s Insider’s Guide to Vietnam

View from the Wing's Gary Leff (right) with fellow frequent flier Randy Petersen.

Inside the Mind of a Miles Expert: An Interview with View from the Wing’s Gary Leff

If you want to know anything about travel rewards programs, Gary Leff is the person to ask. He is one of the most well-known and respected authorities on miles and points—whether they be for airlines, hotels, rental cars, or credit cards. He writes the View from the Wing blog, runs Book Your Award (with another mileage pro Steve Belkin of Competitours), co-founded the frequent flyer community Milepoint.com, and was a longtime moderator on FlyerTalk.com. His most impressive accomplishment (to nerds like me, anyway), is that he’s also had a cameo on The Colbert Report. To other types of nerds, it’s that his day job is as CFO for a university research center.

Although I’ve known Gary for years (he wrote for me regularly when I was editor of condenasttraveler.com), I was embarrassed to realize that while I’d engaged him in countless conversations about credit cards and the best ways to earn miles quickly, I’d never really asked him about his own personal travel experiences. And not surprisingly, he has had amazing ones. Anyone who’s traveled as much as he has would—though not everyone’s stories would include being accused of stealing coffee from a hotel in Macau. Read on…

El Bulli

Most memorable travel moment: dinner at El Bulli, 2008. Photo: Gary Leff.

Most memorable travel moment:

I managed to get a Saturday night booking for El Bulli, which at the time was regarded by many as the best restaurant in the world. So my wife and I flew to Barcelona for the weekend, took the train up to Figueres, and checked into a hotel in Roses. When we arrived at the restaurant, after a long drive up a cliff beside the Mediterranean, two young women dressed in sweat pants walk in ahead of us and asked for a table. They were told, as politely as I could possibly have imagined, that this would just not be possible…. We walked inside, were greeted and taken to the kitchen where we met and took pictures with chef Ferran Adrià.

Now that the restaurant has closed, with Adria having stared down the John Stuart Mill problem (Mill wondered what the point in life was if he had accomplished all of his goals by age 18!), I feel grateful to have experienced it.

Most embarrassing travel moment:

Being accused of stealing coffee by room service staff at the Sheraton Macau. I didn’t do it, honest!

I was there over Chinese New Year (nearly every hotel was sold out, and rates at the Sheraton approached US$600 per night, so I was grateful to be able to use just 10,000 Starwood points a night there). I decided to order coffee from room service around 6 a.m. The hotel explained that I could tell them how many cups of coffee I wanted, and that’s what they would fill the pot to. So I asked for 6 cups. A short while later room service delivered the coffee. It seemed awfully light for 6 cups. I poured two cups, and the pot felt nearly empty. So I called back down to in-room dining. The same person I ordered from answered, and she remembered that I had ordered 6 cups. She said she’d send up 4 more cups right away.

So at 6:30 a.m. there’s a knock on the door, and the man who delivered the first pot of coffee appeared. He didn’t have a pot of coffee in his hand. Instead he declared: “I am here to investigate.” I told him that we had ordered six cups of coffee, I poured two and that’s all there was. He lifted the pot of coffee and said, “there’s still some left”. He then said it’s not possible that we could have gotten less coffee, because the machine is electronic. They specify how much goes in the pot.

There I am, standing in a bathrobe in my hotel room, being told that it’s not possible that I could be missing coffee and in any case the coffee I ordered was right there, in the pot! What was I trying to pull, anyway? He thought I was trying to cheat the hotel, to get extra coffee without paying for it.

He then poured the remaining coffee from the pot into an empty cup. It filled only half way. I said, “You were right, there were actually two and a half cups.” He harumphed, walked directly outside the room, and handed me the pot he had brought along with the four replacement cups of coffee I had been promised—once I satisfied him that I wasn’t actually trying to steal coffee.

Name one thing people would be surprised to find in your travel bag:

Downy wrinkle releaser. As experienced a traveler as I am, and no matter how much I work on my packing and folding techniques, I can’t get rid of wrinkles.

East Coast Lagoon Food Village, Singapore

East Coast Lagoon Food Village, Singapore. Photo: Gary Leff.

Non-touristy spot everyone should add to their must-visit list:

The criteria I’d use to think about ‘non-touristy spots’ isn’t that they’re places tourists don’t go, but that they’re places locals go to and indeed are primarily visited by locals.

I love to enjoy travel and understand a place through its food, whether it’s eating my way through Paris or the suburbs of Kuala Lumpur. If you love food as well, two places truly can’t miss are some of the Singapore hawker centers. The Newton Center, closest to many of the hotels around Orchard Road, is the most touristy and in general also the most disappointing. I think there’s nothing that compares to an evening at the East Coast Lagoon Food Village, open air and on the beach. Visit the Red Hill Road center or the Hong Lim Food Center. Each place will specialize in a single dish and take cash only. Look for dishes that sound like you’d want to try them and then walk around the center, focus on the stalls that have the longest lines.

Seating is first come, first serve. Place something at your seat to save it. The traditional Singaporean method is to leave your tissues at your place, this is respected, although of course you can have a companion stay there while you go and order, too!

In the U.S. I think the best place to travel is the Austin area for Central Texas barbecue. Franklin Barbecue is technically perfect, but the lines are incredible. There are so many fantastic places in Austin proper like La Barbecue and a new outpost of Black’s in Lockhart up by the University of Texas, that you have options. Take a drive out to Lockhart for the original Black’s, my favorite, and while you’re there try the sausage at Kreuz and just walk inside Smitty’s with the blackened corridors from a century of smoke.

Blacks Barbecue Texas

Blacks Barbecue. Photo: Gary Leff.

Name 2 indispensable travel apps:

The spread of Uber gives me plenty of confidence going out in unfamiliar places, knowing that I can always easily find my way back even if I wind up somewhere off the beaten path where there’s no public transport and taxis don’t go.

I find I’m much more efficient walking around cities I don’t know well thanks to Google maps, I simply don’t get lost and waste time the way that I used to.

The travel gadget or gear that has saved your life…or your mind:

Compact power strip. I carry a power strip in my laptop bag, it’s something that costs less than $10. But I’ve never heard a hotel guest say, “this room just has too many outlets!” and I’ve found myself in many airport terminals and even lounges where sharing outlets is a must.

What travel-world bloggers have you learned the most from?

The person on social media who taught me the most isn’t a blogger, but an online forum participant named Mark Love (who goes by the name PremEx online). He taught me that the most important thing isn’t understanding travel rules and what you’re entitled to, but how you talk to the real people on the other end of the phone or across the desk. You want to build a rapport, understand what they’re capable of doing for you, and generate the sympathy that will motivate them to help. (And of course, if that turns out not to be possible, ‘hang up call back’ and start the process over.)

Whose Tweets do you find the most useful and entertaining?

Scott Mayerowitz (@GlobeTrotScott), the Associated Press airline and travel reporter.

Look into the future and describe one aspect of travel that will be different in 20 years:

The next step in online is mass customization. Online Travel Agencies (OTAs) are beginning to do a better job not just listing and selling travel, but helping to provide the information and guidance that consumers want. That was the idea behind Orbitz’s PR flub in ‘charging Mac customers more’ for hotels. They weren’t really charging customers with Mac computers more, their data suggested customers who use Macs tend to prefer hotels at a higher price point. So they were suggesting pricier hotels, not because those earn the OTA more commission but because consumers visit an average of 9–12 different sites when planning travel. If they can’t give consumers what they want, they lose the sale entirely.

The Department of Transportation has a pending rule where they plan to require all travel sites (above a revenue threshold) that display airfares and schedules to present the same uniform information—as opposed to the customized information most useful to a given individual consumer for their specific trip.

Provided regulations don’t get in the way, in a few years—not 20—we’ll have come full circle with online travel sites providing customized advice the way people used to get from the very best travel agents. It will have taken more than two decades, but we’ll have gotten to a place where online booking serves consumers about as well as the top end of brick and mortar used to.

Most effective thing you’ve ever said or done to get an upgrade:

You get an upgrade by having loyalty program elite status or points to spend, and knowing the rules of each chain or airline. You increase your chances of an upgrade clearing by avoiding the stiffest competition—traveling when planes and hotels aren’t likely to be full, and when passengers seeking upgrades don’t have status. That means hotels during shoulder season, and airlines outside of peak travel times (avoid Thursday and Friday evening flights, and the first bank of flights Monday morning; fly Tuesdays and Wednesdays in the afternoon).

Hotels have far more discretion than airlines to deviate from a predetermined algorithm for whom to give upgrades to, so the next most important thing is to be nice, and ask.

To make friends, I always carry:

Starbucks gift cards. (Call me mercenary, but I’m trying to make friends with people who can reciprocate, like airline lounge agents.)

Overrated:

Western European capitals

Underrated:

Central and Southeast Asia

The airplane movie that, unexpectedly, made me bawl was:

Airplane. (Google tells me bawl means shout loudly, not just weep.) The travel movies that get me every time are Lost in Translation and Before Sunset.

When I travel, I’m not afraid of:

The strangest of street foods

But I am afraid of:

Coach.

 

 

Follow Gary and View from the Wing:

Twitter: @garyleff

Facebook: http://www.facebook.com/garyleff

 

Be a smarter traveler: Use Wendy’s WOW List to plan your next trip. You can also follow her on Facebook and Twitter @wendyperrin, and sign up for her weekly newsletter to stay in the know.

Dudh Kunda (Sacred Milk Lake), Nepal

Nepal Earthquake: News About Traveling in the Region

Tragic news keeps coming in from Nepal. The earthquake’s death toll is now over 5,000, and more than 10,000 have been injured.

Though it’s impossible to plan for natural disasters like this one, there are some helpful precautions travelers can take when journeying to remote regions, and we covered those in an article earlier this week. And while our thoughts are with the immediate relief efforts and the long-term recovery of the region, we also know that many travelers who have trips planned for the future are wondering whether they should cancel or reroute their itineraries.

As always, we recommend the benefits of booking through a knowledgeable and well-connected travel specialist. It’s exactly times like these when you want to work with someone who knows the area intimately, has clout with the locals, has your back, and can provide quick and efficient help in a crisis (whether a natural disaster or a canceled flight).

We’ve turned to our own Trusted Travel Experts who live and work in the region to find out first-hand how travel is affected and what you can expect.

Mei Zhang, one of our Trusted Travel Experts for China, is based in Beijing and runs WildChina. She reports that “Bhutan has remained completely unaffected structurally by the quake” and reminds travelers that no travel warnings have been issued by the US or UK governments for Bhutan or Tibet. After reaching out to her local regional partners and confirming their safety and well-being, her company has chosen to continue its tours to Tibet and Bhutan, as well as to Lhasa, Yamdrok Lake and Gyantze. However, Tibet’s Everest Base Camp is closed to the public so that it can be used instead for relief missions, and cross-border roads between Tibet and Nepal are also closed.

David Allardice is another of our Trusted Travel Experts for China, and he confirms in a blog post on his company’s website that “Due to the geology of the area Tibet was largely spared and we can confirm that there has been absolutely no impact on Lhasa and its surrounding areas.”

If you were planning a trip to Nepal, Antonia Neubauer, our Trusted Travel Expert for Nepal and Bhutan, asks us to remind readers that Nepal’s largest source of income is tourism. “I would easily see planning a visit in the fall,” she said. “Kathmandu will be cleaned up in part, as much as it ever is. The city always had up to 18 hours of load shedding and water was always an issue, but hotels will have water and electricity. Rural areas and trails will be functional. People should go—a big help to the country.”

Norwegian Breakaway

Family Cruise Advice, from Wendy and Cruise Critic

Wendy chatted with Cruise Critic readers today, sharing her best advice and insights on family cruises. Here are a few highlights from the conversation, including how to make your trip less stressful, the best regions for cruising, and additional tips from Cruise Critic editor in chief Carolyn Spencer Brown.

Read the whole conversation at CruiseCritic.com.

Cruising with a family can be stressful. What are some of your tips on how to cope?

Wendy Perrin: Get a balcony (for extra breathing room) and a cabin location convenient to the kids’ club, the sports deck, or wherever the kids will be spending most of their time. (By “convenient,” I mean within two or three decks, so you can take the stairs rather than having to wait for the elevator.) Feed the kids at the buffet rather than making them sit through a long meal in the dining room. I’ve actually got cruise hacks for acing your family cruise.

In your opinion, are there better regions to cruise to than others?

Wendy Perrin: Yes: groups of islands (archipelagos) because a cruise is an economical, efficient, and logistically easy way to get between them and see a lot of islands you wouldn’t otherwise get to see.

Carolyn Spencer Brown: Also, beware that some ports of call, particularly in Europe and Asia, are deceptively far from where ships actually dock. Bangkok is one, Rome is another. This means a lot of time on a bus just to get there…very exhausting and not much time to really have an experience. Alaska is a particularly good place to cruise because a lot of its key places to see are only accessible via ship. Same goes for the Galapagos!

What European river would you recommend for someone taking their first river cruise? What about for someone who is more adventurous?

Wendy Perrin: Well, for my own family’s first river cruise, I chose the Danube, which gives you four countries in one trip and a mix of important cultural capitals and picturesque landscape. If you’re looking for adventure, I’m not sure a river cruise is the answer. Then again, you can make any river cruise adventurous just by doing your own unusual thing in each port.

Carolyn Spencer Brown: The Rhine is another excellent choice for a first-time cruise because the ports vary—you’ve got cities that are fabulous for cathedrals and others that are more recreationally oriented. But the Danube has the prettier scenery :)

What are some of the pitfalls people can make when they book a river cruise?

Carolyn Spencer Brown: The biggest mistake we see passengers making on river cruises is they over-sightsee! Partly that’s because many of the river tours are complimentary and so people want to take ’em all, get their money’s worth.

Wendy Perrin: They can pay a lot for a balcony they never use. Or they can assume their whole itinerary is on the river. In fact, here are 7 river-cruise mistakes you think you’re too smart to make.

What do you think of Disney’s announcement about river cruising. I think my kids are too young for Europe and river but not sure.

Wendy Perrin: I think it’s terrific that somebody is finally focusing on river cruises for families. I’m excited to watch the Disney partnership with AmaWaterways unfold! I’m not sure how old your kids are, but here’s what my 12-year-old thought of our European river cruise—and the advice he has for parents.

 

Check out the rest of the conversation at CruiseCritic.com, and when you’re ready to book your own cruise, be sure to check Wendy’s WOW List of Trusted Travel Experts for the best cruise specialists. The right travel agent has sailed many times on the cruise line you’re considering, knows all its ships’ pros and cons, knows the head of the cruise line, and can get you excellent rates and benefits you couldn’t get on your own.

Mombacho Volcano and Lake Nicaragua

Seven Spectacular Places to Celebrate Earth Day

It’s Earth Day, a day to celebrate the natural world and its beauty. And while the whole world is a worthwhile playground for those with the travel bug, these particular destinations will satisfy the desire to get back to nature—on Earth Day or any day.

Costa Rica

Kayaking in Tortuguero National Park

Kayaking in Tortuguero National Park. Photo by Sergio Pucci/Courtesy Costa Rica Expeditions.

Thrill seekers can have their pick of whitewater rafting, zip-lining and surfing experiences, but Priscilla Jimenez, one of our Costa Rica Trusted Travel Experts likes to highlight the often overlooked San Vito de Java region, in the southwest corner of Costa Rica, which is home to three of the country’s highlights: La Amistad International Park, one of the country’s prime hiking and birding destinations (start your hike at either the Pittier or Alta Mira ranger station); the Wilson Botanical Gardens, with its thousand-plus plant species, part of the Talamanca-Amistad Biosphere Reserve (join a guided walk or use one of the self-guided trail booklets); and finally, Golfo Dulce, a superb place for ocean kayaking, fishing, and spotting dolphins and humpback whales.

Find out more in Priscilla’s Insider’s Guide to Costa Rica’s natural wonders.

Nicaragua

Mombacho and Lake Nicaragua

Mombacho and Lake Nicaragua. Courtesy Nica Adventures

Pierre Gédéon, our Trusted Travel Expert for Nicaragua, says the place to experience untouched nature at its best is the Rio Indio Lodge, close to Rio Maíz National Park and the Costa Rican border—at the spot where the San Juan River spills into the Caribbean. Amid your fishing, birding, and hiking, make time for a visit to sleepy San Juan de Nicaragua, founded by the Spanish in 1539. For more of an adrenaline rush, sandboard down the still-active Cerro Negro Volcano or kayak through the islands formed by an ancient eruption of the Mombacho volcano.

Find out more in Pierre’s Insider’s Guide to Nicaragua

The Arctic

Polar bear, Svalbard, Arctic

Polar bear, Sea Ice Svalbard, Arctic. Photo by Shelley Fry.

Our Trusted Travel Expert for small-ship expedition cruises, Ashton Palmer, spent nearly a decade as an expedition leader, guide, naturalist, conservationist, Zodiac driver, bird-watcher, and photographer in the last great wild places: the Arctic, Antarctica, the Amazon, and the South Pacific. The prime time and spot to see polar bears, he says, is mid- to late June on Norway’s Svalbard Archipelago, home to about 3,000 of them in the wild.

Find out more in Ashton’s Insider’s Guide to the Arctic by Land and Sea

Patagonia

Estancia Nibepo Aike, Los Glacieras National Park. Photo courtesy Southwind Adventures.

Estancia Nibepo Aike, Los Glacieras National Park. Photo courtesy Southwind Adventures.

It’s just about winter in Patagonia now, but come October, it’ll be the ideal shoulder season, with fewer tourists and more opportunity to spot elusive wildlife. Tom Damon, our Trusted Travel Expert for Patagonia, says the country is a hiker’s dream, in part because of the low elevations compared to the Andes farther north in Peru. If you only have time for one hike in Argentina’s Los Glaciares National Park, don’t miss the flower-filled route following the Electrico River to its junction with the Blanco. After a gradual uphill hike, have lunch close to where climbers stage their big wall climbs up Fitz Roy. The gem of this day is not descending to town as others do but, rather, venturing up a zigzag trail (1,300 feet higher in elevation) to top out at Laguna de los Tres. It’s a completely still lake that reflects the light and vertical rock of Fitz Roy’s east face, the spire of Poincenot Needle, and the unusually blue Piedras Blancas Glacier.

Read more of Tom’s Insider’s Guide to Patagonia

Africa

Elephants in the Samburu National Reserve, Kenya. Photo courtesy Linda Friedman.

Elephants in the Samburu National Reserve, Kenya. Photo courtesy Linda Friedman.

A safari reminds us of the world we need to be protecting—and the animals we share it with. On this sprawling continent, you have many options for a memorable safari: elephants in Zambia, gorillas in Uganda, the great wildebeest and zebra migration in Kenya and Tanzania, lions in South Africa, big cats in Botswana, even an Africa cruise to many of these locations. The options are unlimited. Find the right one for you by exploring our Insider’s Guides to a range of African destinations.

Read more of our Insider’s Guides to Africa

New Zealand

Fiordland Lake, helicopter

Fiordland Lake by helicopter. Photograph courtesy of Jean-Michel Jefferson

New Zealand is a year-round adventure mecca, but each season has its advantages. Jean-Michel Jefferson, our Trusted Travel Expert for New Zealand, picks February as the best summer month, with the most reliable dry and warm weather. Temperatures begin dropping slightly in March, which is nice for hikers and cyclists. April and May bring beautiful autumn colors and cooler weather. August is the top month for skiing: New Zealand has some of the finest heli-skiing in the world, and combining this with a tropical island can be fun. To get off the beaten path, don’t miss the South Island’s east coast which has long been overlooked in favor of the enormously popular west coast (which is also beautiful; see Fiordland, pictured). But now the east coast is on the map, led by places like the lovely historic coastal town of Oamaru. Want to see some real New Zealand? This is it. From Oamaru, a drive through the wide-open landscapes of Central Otago is inspiring and well off the normal tourist tracks, and both areas now also have excellent places to stay.

Read more of Jean-Michel’s Insider’s Guide to Active New Zealand

British Columbia, Canada

Pacific Rim National Park Reserve british columbia

Pacific Rim National Park Reserve. Photo courtesy Destination BC.

Summer is prime time in British Columbia for kayaking, hiking, fishing, and river rafting, not to mention bear- and whale-watching. Marc Telio, our Trusted Travel Expert for the region, recommends exploring the Pacific Rim National Park Reserve, which comprises three southern sections of Vancouver Island’s coastline. This area is wild and dramatic, backed by the Vancouver Island Ranges and facing the Pacific Ocean. It has everything from lush rainforest to pristine beaches, with endless hiking trails and excursions for whale watching, bear watching, bird watching, and kayaking. You can also learn about the culture of the Nuu-chah-nulth First Nations, who have occupied this area for centuries. The park is a lovely full-day drive from Vancouver, a half-day trip from Victoria, or a brief flight from either.

Read Marc’s Insider’s Guide to British Columbia

What are your favorite destinations for experiencing nature?

Beer sampler at Cerveceria de Valle Peru

It’s National Beer Day. Where In the World Is Your Favorite Beer?

We love food holidays: National Beer Day, which falls today, is at the top of the list (along with World Nutella Day on February 5, and National Ice Cream Day on July 19). What better way to celebrate your hard-working self on this gloomy Tuesday than with a cold pint at the end of the day…or at lunch, if you can get away with it. Actually, there is a better way: Use today as an inspiration to start planning a trip to a great beer destination. Our Trusted Travel Experts weighed in with some of their favorite spots around the world to take advantage of well-stocked pubs, restaurants with notable beer selections, and picnic spots where nothing beats fresh market food and a local bottle of brew.

Alaska

Kenai Fjords Glacier Lodge

Kenai Fjords Glacier Lodge, Alaska

Moose’s Tooth brewpub in Anchorage. Maybe it’s the convivial atmosphere or the inspired pizza toppings (smoked salmon? apricot sauce?)—or perhaps it’s simply the strong beer on tap, but for whatever reason, it’s a favorite local haunt. —Judith Root, Trusted Travel Expert for Alaska

Read Judith’s Insider’s Guide to Alaska

Barcelona

Plaza España, Barcelona

Plaza España, Barcelona Photograph by Jaime Gros

Friends while away entire afternoons at Vaso de Oro, a tapas restaurant in the seaside district of La Barceloneta. The place hasn’t changed in 50 years, and the food is consistently superb. Try the homemade foie gras and the house-brewed beer. —Virginia Irurita, Trusted Travel Expert for Spain

Read Virginia’s Insider’s Guide to Barcelona

Cape Town

Chapmans Peak, South Africa

View from Chapmans Peak. Photo courtesy South Africa Tourism.

Woodstock’s Old Biscuit Mill on Saturdays. Over 100 farmers, bakers, grocers, fishmongers, butchers, craft-beer-brewers and chefs set up at this market each week. —Julian Harrison, Trusted Travel Expert for Africa

Read Julian’s Insider’s Guide to Cape Town and the Winelands

County Kerry, Ireland

Ring of Kerry, Killarney. Courtesy Jonathon Epstein

Ring of Kerry, Killarney. Courtesy Jonathon Epstein

Helen Sullivan’s pub and restaurant in Kilmackalogue, on the Beara Peninsula, is a place so charming that you won’t believe it’s for real. It’s smack on the sea, and the fish and famous mussels she serves are all freshly caught. Experiences don’t come any more authentic than at Sullivan’s. —Jonthan Epstein, Trusted Travel Expert for England, Ireland, and Scotland

Read Jonathan’s Insider’s Guide to Killarney and County Kerry, Ireland

Florence

Pick up picnic provisions upstairs at the Mercato Centrale, where you’ll find tasting stands with ready-to-eat wares and specialty shops selling everything from Tuscan cheeses to artisanal beer. Once you’ve stocked up, hail a taxi to take you about seven miles from Florence’s center to Pratolino, where the Park of Villa Demidoff awaits. This estate, originally built by the Medicis in the mid-1500s, had been abandoned for centuries before Prince Paolo Demidoff restored it in 1872. Now a public park, the grounds are dotted with the remains of the original artificial caves and fountains, a number of statues, a small lake, and miles of walking paths. —Maria Gabriella Landers and Brian Dore, Trusted Travel Experts for Italy

Read Maria and Brian’s Insider’s Guide to Florence

Juigalpa, Nicaragua

Restaurant la Embajada. It’s in the town of Juigalpa, on the way from Managua to San Carlos, and it’s impossible to find on your own. There’s no sign, no nothing. They serve only meat—great quality meat! (Juigalpa is one of the most important cattle areas of Nicaragua.) Wash it down with a local Toña beer, then go a block away to buy some fresh cheese. — Pierre Gédéon, Trusted Travel Expert for Nicaragua

Read Pierre’s Insider’s Guide to Nicaragua

Peru

The Cerveceria del Valle brewery in the Sacred Valley on the way to Machu Picchu. Inaugurated in October 2014, Cerveceria produces delicious IPAs, porters, pale ales, and other brews found in bars in the valley and in Cusco; we can organize a guided tour with the owner. Peru’s craft-beer scene has exploded over the past few years; a 2014 festival in Lima showcased 60 types of craft beer from 16 different breweries. —Marisol Mosquera, Trusted Travel Expert for Peru

Read Marisol’s Insider’s Guide to Peru for Food Lovers

Prague

Charles Bridge. Photo by Dan Weisberg Photography.

Charles Bridge. Photo by Dan Weisberg Photography.

For a splurge, spend an evening at La Degustation Boheme Bourgeoisie in Prague. It’s an event to eat at this small Michelin-starred restaurant in Old Town, where the six- and eleven-course tasting menus imaginatively update traditional Czech fare: think garlicky pastry-crusted beef tartare and a meringue-like tomato dish filled with honey and balsamic vinegar. Courses are paired with complementary wines, beers, and fruit juices.

For a cheaper thrill, hit the pubs, which are everywhere in Prague, and Czech beers are good and affordable. You can drink the most famous brand, Pilsner Urquell, virtually anywhere. —Gwen Kozlowski, Trusted Travel Expert for Eastern Europe

Read Gwen’s Insider’s Guide to the Czech Republic

Trancoso, Brazil

Don’t miss Caraiva. After a two-hour drive down dirt tracks and a ferry ride over the river, you come to the tiny village of Caraiva, as cut off from the outside world as it’s humanly possible to be these days. Pull up a stump in the shade of the almond tree at the Boteco do Pará; order a portion of skate-wing pasteis, the catch-of-the-day baked in a banana leaf, and an ice-cold beer; and spend a lazy afternoon watching the colorful fishing boats come and go. —Paul Irvine, Trusted Travel Expert for Brazil

Read Paul’s Insider’s Guide to Trancoso

 

Where’s your favorite beer destination? Tell us in the comments!

Capri, Amalfi Coast, Italy

How to Tip in Europe. And How Not to.

Forget the stress of planning flights, deciding what to pack, and figuring out how to get around…one of the aspects of travel that causes people the most anxiety is tipping. When should you do it? When shouldn’t you? Who expects it? Who doesn’t? And always, how much?

We went straight to our Trusted Travel Experts—handpicked by Wendy as some of the top travel specialists around—to find out the customary tipping rules all over Europe. From Amsterdam to Russia (with stops in France, Italy, Greece and more), we’ve listed the do’s and don’ts of tipping throughout Europe.

Amsterdam

bicycle at Amsterdam Canal

If you have enough time to leave the airport, explore Amsterdam’s canals. Photo: Context Travel

The Dutch are not big tippers, and a service charge is normally included, but good service should be rewarded: A small sum for a drink or 10 to 15 percent of the price of a meal. Rather than leaving the tip at your table as you depart, hand the money to your server. Just tell him or her how much you would like to pay in total when they collect the bill.

Learn more in our Insider’s Guide to Amsterdam and use Wendy’s trip request form to be marked as a VIP and get the best possible trip.

Austria

Many restaurants now have a tip line on the invoice. The waitstaff at several restaurants have told me that they actually do get the tips when paid via credit card. Generally, 10 percent is fine.

Learn more in our Insider’s Guide to Austria including Vienna and the Danubeand use Wendy’s trip request form to be marked as a VIP and get the best possible trip.

Czech Republic

Make sure to tip in cash; any currency works. I generally give about 10 percent at restaurants.

Learn more in our Insider’s Guide to the Czech Republicand use Wendy’s trip request form to be marked as a VIP and get the best possible trip.

Croatia

red roofs by the sea in Split, Croatia

Split, Croatia. Photo: Wendy Perrin

Croatians are traditionally not a “tipping nation,“ but this attitude is gradually changing and people like waiters, bartenders, and taxi drivers are happy to get tips. 10 percent of the total bill should be perfectly fine. Tipping does not need to be in the local currency; US dollars and euro are widely accepted and appreciated. If you wish to tip, make sure you do so in cash, even when paying by credit card. Otherwise the tip will end up in the pocket of the business owner, and not the person who provided the service.

 Ask Wendy to find the right Trusted Travel Expert to plan your best possible trip.

England

London, England skyline

London, England. Photo: Pawel Libera/London and Partners – Visit London

In London the usual tip is 10 percent, but check the bill in restaurants, as some are inclined to include a service charge and you are not obliged to essentially tip twice. 

Learn more in our Insider’s Guide to London, and use Wendy’s trip request form to be marked as a VIP and get the best possible trip.

France

Sénanque Abbey in Provence

Sénanque Abbey in Provence

In French restaurants the tip is always included (usually 15 percent). However, as waiters will (rather craftily) say, “The service is included but not the tip,” and many establishments do use the official tip as extra profit. So waiters do still need tips, and in France the amount is generally determined by intuition, rather than as a fixed percentage of the bill. Leaving 10 euros will be a gesture of satisfaction, 20 euros (and up) a gesture of generosity and complete satisfaction. In particularly fine, expensive restaurants, double those figures. Note: If you put the tip on your credit card, the waiter probably won’t receive it.

 Ask Wendy to find the right Trusted Travel Expert to plan your best possible trip.

Greece

Tipping in Greece is sometimes expected, but it’s never required. It’s seen as a gesture of thanks for prompt and attentive service, and you are the judge of whether it’s warranted, but there are a few guidelines to keep in mind. When you take a taxi, it is usually enough to round up to the next euro. At upscale restaurants, a tip of 10 to 15 percent is standard. At tavernas, it’s customary to leave 2 euros on the table; at a café, from 50 cents to 2 euros. In hotels, luggage handlers usually get 5 euros, and on island hotels, guests typically leave 10 euros per day for maids, servers, and other hotel staff at the end of their stay. Alternatively, for a stay of three or four days, guests might leave 50 euros for all hotel staff to share, while tipping porters separately.

Learn more in our Insider’s Guides to Athens, Mykonos, and Santorini, and Ask Wendy to be marked as a VIP and get the best possible trip.

Hungary

Make sure to tip in cash here (any currency works). About 10 percent for restaurants is just fine.

Learn more in our Insider’s Guide to the Czech Republicand use Wendy’s trip request form to be marked as a VIP and get the best possible trip.

Ireland

Rock of Cashel castle on a hill in Ireland

Rock of Cashel, Ireland. Photo: Shutterstock

Tips are appreciated in Ireland, but the rules are slightly different. It’s not necessary to tip when bags are brought to your room, for instance, and in restaurants we suggest 10 percent. For bartenders, we suggest leaving a bit by rounding up the tab. For transfers and guide services, ten to fifteen percent is acceptable. You can also leave a euro or two for housekeeping.

Learn more in our Insider’s Guide to Killarney and County Kerry, Ireland and use Wendy’s trip request form to be marked as a VIP and get the best possible trip.

Italy (Amalfi Coast and Lakes Region)

Positano on the Amalfi Coast, Italy

Positano on the Amalfi Coast, Italy. Photo: Shutterstock

Tipping is appreciated but not at all expected. In restaurants and for taxi rides 10 percent is sufficient. If the person serving you is also the owner of the business, they would never expect a tip.

Learn more in our Insider’s Guides to the Amalfi Coast and the Lakes Region, and use Wendy’s trip request form to be marked as a VIP and get the best possible trip.

Italy

Italians don’t tip in restaurants. Yes, we know you’ve read that there is a standard 10 percent. Or that the bill is rounded up. Or that you are expected to leave a little something. This is bunk. Italians don’t tip in restaurants. (Italian staff are paid a living wage and/or are members of the owner’s family.) You can tip, if you really want to. Or if you feel the service was extraordinary. Or if you simply don’t trust us. Go ahead. But Italians don’t.

Learn more in our Insider Guides to Florence, Venice, Tuscany, and Umbria, and use Wendy’s trip request form to be marked as a VIP and get the best possible trip.

Norway

The Reinefjord in Lofoten. Photo: Andrea Giubelli - Visitnorway.com

The Reinefjord in Lofoten. Photo: Andrea Giubelli – Visitnorway.com

Tipping is not mandatory or common in Norway, but if you give your private guide or driver the equivalent of $100 after a full day, he will be very happy! But nobody gets grumpy if you do not tip.

Learn more in our Insider’s Guide to Norway, and use Wendy’s trip request form to be marked as a VIP and get the best possible trip.

Russia

Red Square at night, Moscow, Russia

Red Square at night, Moscow. Photo: Dan Weisberg Photography

Moscow and St. Petersburg are not tipping cities, so tip no more than 10 percent at restaurants and always in cash. If you leave the tip on your credit card slip, your server is unlikely to get it.

Learn more in our Insider’s Guides to Moscow and St. Petersburg, and use Wendy’s trip request form to be marked as a VIP and get the best possible trip.

Scotland

green lanscape of Isle of Skye Scotland

Isle of Skye, Scotland. Photo: Shutterstock

You don’t need to tip doormen or bellmen, but you should tip drivers, guides, and caddies 10 to 15 percent. It’s not a rule, but I always leave change for barmen and housekeeping. At restaurants, tip 10 percent.

Learn more in our Insider’s Guide to Scotland, and use Wendy’s trip request form to be marked as a VIP and get the best possible trip.

Turkey

Blue Mosque, Istanbul, Turkey

Blue Mosque, Istanbul, Turkey

A 10 percent tip is customary in restaurants, and it should be offered in cash only, as servers prefer not to add it to the check. Also: locals do not tip taxi drivers.

Learn more in our Insider’s Guides to Istanbul and Cappadocia, and use Wendy’s trip request form to be marked as a VIP and get the best possible trip.

 

Do you have your own tipping experiences to add? Share your advice in the comments.

Google Word Lens

Google Translate App Just Got Even Better

Google Translate has long been one my essential travel apps. Need to find allergy medicine in Japan? Done. Grocery shopping for vegetarian food in Oslo? Not a problem.

But the app just got even better, thanks to a few cool upgrades released today. While several language packs were already available for offline use (saving you a bundle on data charges), now two of the app’s best features have been improved and also made available without any data or Internet connections.

Point, shoot, understand
Need to translate that restaurant menu? Read wall text at a museum? Just point the app’s camera at the sign, and it’ll automatically translate it, showing an overlay of text right over the sign itself. This is much more efficient than the way the tool used to work, which required actually snapping the photo, highlighting the text with your finger, and then submitting it for translation. Oh, and if you had an iPhone, you couldn’t use this Word Lens feature at all.

Have a real conversation
One of my favorite things about traveling is the amazing people you meet, but if you don’t speak the language (and I don’t speak anything more than high-school French and various pleases and thank-yous), those interactions can be limited. Not anymore. Go into the app’s conversation mode, select the two languages you and your potential new friend are speaking, then talk into the microphone. The app will recognize which language is being voiced and will translate it—out loud—into the other. This is obviously a lifesaver when it comes to asking for directions to the train or ordering your morning coffee, but you can easily imagine how it could open up worlds of much more interesting conversations with locals.

For now, these two features are available in 36 languages (the app’s basic tools translate more than 80), and it’s a great start, because you can travel to dozens of destinations and not have to worry about being able to communicate. It’s one of those apps that just removes a certain kind of stress from the entire equation. Even more impressively, it might also remove all the hand waving and unnecessary shouting.

How to Transform a Disney Trip from Average to Extraordinary

Just thinking about a vacation at Disney World conjures all kinds of images: Mickey Mouse, princesses, rides, parades, smiles, magic…big crowds, long lines, overtired parents, overstimulated children. Of course, you can have all of the good with none of the bad, but it requires some planning—and a lot of know-how. After a recent trip to Orlando, we’ve got you covered with our own tricks, as well as advice from our Trusted Travel Expert for Disney vacations, Michelle Allen, who can help ensure an all-smiles, no-stress trip with all the best activities and experiences (and oh yeah, she costs nothing to you; Disney pays her fees). Here are five foolproof ways to transform a Disney World trip from average to extraordinary.

 

Four Seasons Orlando

After a day at the park, the sleek and sophisticated design of the Four Seasons is a welcome respite from its over-the-top surroundings.

1. Stay at the new Four Seasons

Disney World has a lot of really great hotels at a wide variety of price points, but the newest addition to the lineup really stands apart. The Four Seasons Orlando just had its grand opening this fall, and provides all the luxury and service you’d expect from a Four Seasons property—attentive staff, beautiful rooms, a full-service spa, customized beds—plus all of the official Disney services, thanks to its location inside park boundaries (e.g., free buses to parks and attractions, an on-site desk for tickets and reservations, discounts for Disney-property guests). “It’s still on campus, so you’re not giving up the location that you would have had to in the past to stay somewhere different—it’s really right there within,” Michelle says. “And while Disney does deluxe, this is really luxury.”

The hotel’s best perk might just be the visual and mental break it provides from its over-the-top surroundings. After a day of crowds and craziness (or instead of one), the hotel’s nearly-mouse-free design, sleek adults-only pool, cocktail-carrying pool staff, and full-service spa are a welcome respite. Not that families are forgotten here—this is Disney World after all, and the hotel is a very kid-friendly home base with a complimentary kids club, two water slides, a lazy river, a zero-entry family pool, a rock-climbing wall, sand volleyball courts, and a splash zone water playground. There’s even a character breakfast.*

 

Disney World Orlando

The mosaics in Epcot’s Morocco showcase were crafted by master artisans. And since only Allah can achieve perfection, they left a crack or a flaw in every work. Photo by Billie Cohen.

2. Splurge on a VIP Tour

We’re not saying this isn’t expensive, we’re just saying it’s a pretty failsafe way to make your time in Disney World more extraordinary. Hire a VIP guide and you’ll be picked up at your hotel and ushered into the parks of your choice through special back-lot entrances. Once inside, your guide will map out the most efficient way to hit every ride, parade, and snack spot on your wish list, FastPassing you to the front of lines and character meet-and-greets, scoring VIP seating at parades and fireworks, and dropping all kinds of Disney secrets and trivia along the way. Wondering who’s on those portraits in the Haunted House? Why there’s an intentional flaw in EPCOT’s Moroccan fountain? I was repeatedly impressed by how much my guide knew, and her narrative made my day more than just a series of rides. Apart from the fun of all that Disney geekdom, it’s the personalized attention that really makes a VIP Tour attractive: The stress of crowds, lines, far-far-away bathrooms, parking—they are all removed from the equation. At a price, of course: rates range from $1,890 to $3,000 for a six-hour-minimum tour, depending on the season and whether you’re staying at a Disney resort, and that fee does not include park admission. On the bright side, that fee is the same whether you’re one person or ten, so if you’re traveling as a family or two, the cost can be shared…or mitigated another way, as Michelle has seen from her own experience: “There are some people who may stay at a moderate resort and put that money toward a guide instead,” she says.

 

Disney World Orlando

Pick up a MagicBand and you can leave pretty much everything in your hotel room—even your room key. Photo courtesy Walt Disney World.

3. Embrace technology

Thanks to the magic of the Internet, you can reserve three FastPass rides before you step foot outside the hotel (or even before you leave home). “It used to be that you had to get to the park before opening,” Michelle recalls. “The rope would drop, you’d get a FastPass, hop on a ride, then run to the other end of the park to get another FastPass. But now you can reserve guaranteed board at Space Mountain between 10:30 and 11, so guess who gets to have a leisurely breakfast? You do.” Guests staying at a Disney resort can also use MagicBand bracelets, which are registered online and then used for various functions, including park admissions, FastPass reservations, Disney PhotoPass accounts, paying for food and merchandise, and even unlocking your hotel room door.

Tying it all together is the My Disney Experience app. From your phone, you’ll be able to check ride wait times, change up your FastPasses, make dining reservations, and find character greeting locations. Plus it has GPS, so you’ll be able to see where you are in relation to that Dole Whip you’ve been craving.

 

Disney World Orlando

Silhouettes and abstract images of the renowned mouse are hidden throughout the parks and resorts of Disney World. This one is embedded in a giraffe carving at Animal Kingdom Lodge. Can you see it? Photo courtesy Walt Disney World.

4. Go surfing… or backstage

Some of the parks feature special activities that really do make you feel special. Typhoon Lagoon offers surf lessons before the park opens to the masses. At Hollywood Studios, you can dine with a Disney Imagineer. And at Magic Kingdom, the Keys to the Kingdom tour lifts the curtain on the whole Disney show, bringing you to backstage areas, leading you through the secret underground tunnels used by staff to get around without being seen, and pointing out a ton of hidden Mickeys disguised all over the park.

5. Use our Trusted Travel Expert
Yes, yes, we’re tooting our own horn here, but we have no qualms about it. Booking a trip with Michelle Allen won’t cost you a thing, but booking without her most certainly will. You’ll end up paying in time, stress, and yeah, probably dollars because she can not only make sure you get access to great activities, she can also find you deals (and let you know when something simply isn’t worth the price). There’s just so much to navigate, reserve, and organize when it comes to planning a Disney vacation. Why do it alone? Read more about Michelle’s background and her tips for Disney World.<

 

*Disclosure: Four Seasons Orlando provided me with a three-night stay free of charge, and Disney provided me with a VIP Tour so that I could test it for our readers. In keeping with WendyPerrin.com standard practice, there was no request for or expectation of coverage on Four Seasons’ or Disney’s part, nor was anything promised on ours. You can read the signed agreement between WendyPerrin.com and the organizers of my trip here.

Gardner bay, Galapagos Island, beach

January Is One of the Best Months for Travel. Here’s Why.

Holiday travel might be one of the most trying experiences of the year, but the reward for it is about to arrive: Once Christmas and New Year’s are over, you’ll find the best travel deals of the winter—in the “dead weeks” of early and mid-January.

According to TripAdvisor data, travelers save about 25% if they take their trips during these weeks. For example, the average cost of a seven-night winter trip to New York City is $3,271, but if you visit between January 17 and 24, it’ll cost you an average of $1,955. It’s a similar story in Key West, where you’ll save about 14% if you travel between January 10 and 17.

To kick-start your post-holiday travel getaway (because, frankly, you deserve it), we’ve collected a small sampling of the January travel deals you can find worldwide.

Golf at the Four Seasons Nevis

The Four Seasons Nevis. Courtesy Four Seasons

The Caribbean

Why it’s a value now: January is the slow time between the holidays and when people start their escape-to-the-sun vacations in February.

Where the deals are: In the past, our Trusted Travel Experts have tracked down hotel deals at several beach destinations, where a free night brings the price down: Rosewood Little Dix Bay (seventh night free), Four Season Punta Mita (third night free), Four Seasons Nevis (fifth night free), Curtain Bluff Antigua (fourth night 50% off, or seventh night free), Nisbet Plantation (sixth night free), and Cap Juluca in Anguilla (fifth night free).

Contact Wendy to find the right travel specialists to plan your Caribbean getaway.

 

The Cristallo hotel Cortina d'Ampezzo Italy

The Cristallo, Cortina d’Ampezzo

Italy: Skiing in the Dolomites

Why it’s a value now: “With the falling euro and airfares at their low point, a ski trip to Italy from New York will come in lower than a trip to Colorado,” says Brian Dore, one of our Trusted Travel Experts for Italy—especially in January, when prices generally drop for a short while. Plus, he adds, an Italian ski vacation has the bonus of Italian charm and delicious food.

Where the deals are: Brian found a deal at the four-star Hotel de la Poste (one of Cortina’s oldest and most charming hotels right in the center of town). For seven nights in January, the hotel is offering rates from €1,093 (standard) to €1,515 (junior suite). In February those rates shoot up to €1,393 to €2,450. The five-star Cristallo, also in Cortina, has some packages running too. For example, for €1,032 per person, the Winter Experience package gives you four nights, a three-day ski pass, an €80 spa voucher, and dinner for two in the hotel restaurant.

Contact Brian and Maria to plan your Dolomites ski vacation.

 

The Galapagos Islands

Why it’s a value now: There’s a small window of time right after the holidays when some Galapagos cruise ships experience a January lull, even though it’s summer in this region (and thus a great time to visit). That can mean sales for those willing to travel at the last minute. It’s even a good time for spotting wildlife: giant tortoise eggs are hatching and land birds start to nest. 

Where the deals are: One of our Trusted Travel Experts was able to hab a last-minute deal for a traveler who had flexible travel dates. The trip leaves January 12 with no extra single supplement charge because the client said she was willing to share a cabin. The secret perk is that it’s unlikely someone else will book at the last minute as a single, so this client will likely get her own cabin at no additional charge.

Contact Wendy to find the right travel specialists to plan your Galapagos getaway.

Sunrise Thimphu, Bhutan. Photo courtesy Antonia Neubauer.

Sunrise Thimphu, Bhutan. Photo courtesy Antonia Neubauer.

Bhutan

Why it’s a value: Antonia Neubauer, our Trusted Travel Expert for Bhutan and Nepal, reports that “January and February are considered low season in Bhutan, so the government per diem is cheaper, and you don’t have tons of tourists driving the only east-west road in the country.”

Where the deals are: The per diem cost of traveling is slightly cheaper in January, plus Antonia’s company is running a January special that includes a $500 bonus toward a trip for two (Jan 15–Valentine’s Day).

Contact Antonia to see find out more about this special.

 

Southern Africa

Why it’s a value: Tourism to Africa has taken a big hit because of the ebola scare, but both Zimbabwe and Botswana—beautiful safari destinations—are far from the western region where the virus broke out. (There are more than 5,000 miles between Zimbabwe and Sierra Leone; that’s greater than the distance between New York and L.A.). So if you’ve been thinking about planning this kind of dream trip, now is a great time to do it.

Where the deals are: Cherri Briggs, one of our Trusted Travel Experts for Southern Africa, is offering packages at 35 percent off to those traveling between January 6 and March 31. The price includes all meals, local beverages, all safari activities, and even laundry.

Contact Cherri for more information on this deal and others.

 

Point Yama by Como Phuket hotel villa pool

Point Yama by Como Phuket

Thailand: Phuket

Why it’s a value: Thailand is a deal, as it continues to recover from images of last year’s protests and a slump in tourism. Sandy Ferguson, one of our Trusted Travel Experts for Southeast Asia, notes that this month’s usual high volume of Russian tourists have cancelled their plans, leaving some hotels and resorts with open rooms they’re trying to fill.

Where the deals are: Point Yamu by Como Phuket is offering several variations on a deal: You can get your seventh night free in Phuket, or you can book three or four nights in Phuket and receive a free night at Point Yamu’s sister hotel, the Metropolitan Bangkok (where you can dine at Nahm, the first Thai restaurant to earn a Michelin star).

For those looking for total relaxation and pampering, Banyan Tree Phuket’s villas are going for about 20% less than usual during certain date ranges (Jan 10–Feb 7, Feb 13–17, Feb 24–Mar 31).

Contact Sandy to plan a Thailand vacation. (For hotel rooms only, book directly with the hotels.)

 

great migration, wildebeest, mara river, masai mara Kenya

Flash Airfare Sale: KLM Offering Great Deals to Kenya

Don’t put off that dream safari any longer. Right now, KLM is having an amazing 24-hour flash sale to Nairobi, Kenya—less than $800 round-trip from New York, Chicago, and Houston. You must buy the tickets today (December 10), and don’t be scared off by the recent ebola outbreak—Nairobi is more than 3,000 miles from the closest affected country.

Kenya is home to the Great Migration, and wonderful safari camps. For help planning your safari, contact one of Wendy’s Trusted Travel Experts for East Africa, Nina Wennersten or Linda Friedman.